Gerardo Patino-Flores

Toyota of Scranton responded

CREEGE2020, Thank you for your feedback! We're glad to hear you had a quick and friendly experience and found our waiting area comfortable. We always strive to be straightforward and informative without being pushy. We appreciate your business and look forward to serving you again! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

MANFREDWKING, Thank you for your kind words and for taking the time to leave a review! We're so glad to hear you had a positive experience with our team and found us helpful beyond expectations. We appreciate your feedback about the review length too—sometimes less really is more! If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for choosing us! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

JSKISCIM54, Thank you for taking the time to share your experience. We're glad to hear you had a positive interaction with your salesman and appreciated his approach. We also appreciate your feedback regarding the finance process. It's never our intention to make anyone feel rushed, and we apologize if that was the impression you got. Your comments will help us improve, as we want every part of the process to feel clear and comfortable. If you’d like to discuss your experience further, please feel free to reach out to us. Thank you again for your business! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

SQUIRREL672024, Welcome back to the Toyota family! We're so glad to have you with us again and thrilled to hear that you’re enjoying the customer service experience. Thank you for choosing Toyota—we’re here to keep providing you with top-notch service for years to come. We appreciate your kind words and look forward to seeing you again! Warm regards, Mary Jo Preno VP of Guest Experience Toyota of Scranton

Toyota of Scranton responded

LOGANTHOMAS19969, Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Gerardo and George provided you with a pleasant and efficient car-buying process. We always strive to make the experience smooth and enjoyable for our customers, and we're glad we could make that happen for you and your wife. Enjoy your beautiful new car, and if you ever need anything in the future, don't hesitate to reach out. We look forward to seeing you again! Best regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

SHAYFARM1998, Thank you for sharing your feedback! We’re glad to hear that you had a good experience with us this time, and that "G" was able to assist you professionally and explain everything clearly. We’ll be sure to pass along your kind words to him! If there’s anything else we can help with in the future, please don’t hesitate to reach out. We appreciate your business and look forward to seeing you again! Warm Regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

Ean Blank, Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our communication and the effort we made to find the perfect vehicle for you. It’s great to know that you found our team friendly and welcoming. Your satisfaction is our top priority, and we’re glad we could meet your needs. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Thank you, SalyVictorino92, for taking the time to share your experience with us! We're thrilled to hear that you had a great and easygoing process with us at Toyota of Scranton. Providing excellent customer service and ensuring our customers feel accommodated is our top priority. We're glad our team's knowledge of our cars and their ability to offer good deals contributed to your satisfaction. Your feedback means a lot to us, and we appreciate your business. If you ever need anything else, don't hesitate to reach out. Warm regards, Toyota of Scranton Sales Team

Toyota of Scranton responded

It's wonderful to hear about your positive experience at Toyota of Scranton, GRAVEMASTER217! We're delighted that your transaction went smoothly and that both our sales and finance teams provided excellent service. Enjoy your new car, and if you ever need anything in the future, don't hesitate to reach out. We appreciate your feedback and your business! Warm Regards, The Guest Experience Team Toyota of Scranton

Toyota of Scranton responded

Dear Silverado, Thank you for sharing your positive experience with us! We're delighted to hear that your vehicle buying process with Toyota of Scranton was flawless and effortless. Our team is committed to providing exceptional service, and we're glad we could accommodate your remote needs when other dealers could not. It's great to know that you were able to complete every step of the process remotely and that we could assist you with the sale of your new car. Your satisfaction is our priority, and we appreciate your trust in us. Should you have any further questions or need assistance in the future, please feel free to reach out. We're always here to help! Warm regards, The Toyota of Scranton Team