Gerald Acevedo

The people are kind. My service manager was helpful and made sure everything was done well in a timely fashion. My service manager was helpful and made sure everything was done well in a timely fashion. More

by natallie.sullivan Verified Customer Verified Customer

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The sales department was great my salesman Mike Archer was great the service department is great also was great the service department is great also More

by Emory Verified Customer Verified Customer

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Always professional and easy drop off. Follow up during the process and completed on tome Follow up during the process and completed on tome More

by tjc53159 Verified Customer Verified Customer

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The service advisor was great and got us in as soon as possible. No complaints at all, chatted with a salesman about a few cars and never felt like we were being pushed into anything. possible. No complaints at all, chatted with a salesman about a few cars and never felt like we were being pushed into anything. More

by fritzkal Verified Customer Verified Customer

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The service department was very good to work with. I appreciate all their help with our car I appreciate all their help with our car More

by NOBLITT Verified Customer Verified Customer

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Alex,Gerald and Michell was great. I have had several vehicles bought from this place. I was treated with respect and taken care of all my needs to get my vehicle on the road. I was u I have had several vehicles bought from this place. I was treated with respect and taken care of all my needs to get my vehicle on the road. I was unable to have all the things done due to my financial state my husband had passed away and I didn't have the money and they understood.ThankGod for all their help. Parks is the go to dealer if you want a good deal and good service.Thank you for everything. More

by BLANCHEHAVELOCK Verified Customer Verified Customer

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Made an appointment to get a slow leak checked out on tire. After waiting almost 2 hours I was told the tire already had a patch so I would need to purchase a new tire. I told the staff we had purchased tire. After waiting almost 2 hours I was told the tire already had a patch so I would need to purchase a new tire. I told the staff we had purchased the tire warranty and was told they would get a new tire put on. I waited 3 hours total. It’s absolute insanity to have to wait that long for something so simple. I didn’t arrange a ride because never in my life have I waited that long for a new tire. I had my 6 month old baby with me. If I had known it would be that long I would have gotten a ride. If I had walked in and didn’t have an appointment, okay I get your fitting me in, but I had a freaking appointment. Someone contacted me after I left a google review asking what they could do to make it right…I have no idea what that would be outside of money for my time wasted? More

by sarahbruton Verified Customer Verified Customer

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My SUV has a lot of issues so I just could afford to get the oil change and brake light bulbs changed. The service advisor was very nice and took care of my car. the oil change and brake light bulbs changed. The service advisor was very nice and took care of my car. More

by JRENEAB Verified Customer Verified Customer

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Tried to change me for work I didn’t approve to be done after pick up after pick up More

by justinmarston096 Verified Customer Verified Customer

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Very disappointed that I bought a brand new Genesis a little over a year ago from this dealership and they will not stick to their word on so many oil changes for free and also I now have to drive to Oca little over a year ago from this dealership and they will not stick to their word on so many oil changes for free and also I now have to drive to Ocala to get warranty work done. More

by jamielynn_07 Verified Customer Verified Customer

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