Donna Houlahan
Service Director
Parks Ford Lincoln of Gainesville
3333 North Main Street
Gainesville, FL 32609
Dealership Experience
5 yrs, 2 mos
85 Reviews
Write a Review85 Reviews of Donna Houlahan
October 23, 2026
Refused working on RV when Gator Ford in Tampa said everything is simple any easy to fix… 100 miles away is worth it. everything is simple any easy to fix… 100 miles away is worth it. More
Other Employees Tagged: Eric Duke, Nick Burke, Gerald Acevedo, Michael Muldoon, Ari Flores, Luciano Nunez, Alejandro O' Reilly, Olga Kilfeather, Robert Daigle
September 30, 2026
Ford and Hyundai are full of very friendly, helpful people. The facility is well kept, the service dept on both sides are great for all vehicle needs and they offer snacks. MY FAVORITE! people. The facility is well kept, the service dept on both sides are great for all vehicle needs and they offer snacks. MY FAVORITE! More
Other Employees Tagged: Brooke Brower, Eric Duke, Rob Terry, Gerald Acevedo, Ari Flores, Luciano Nunez, Edwin Saint Louis, Olga Kilfeather, Kyle Duke
September 03, 2026
Very efficient and courteous. A true pleasure to work with. They do a great job every time I have my vehicles serviced here. A true pleasure to work with. They do a great job every time I have my vehicles serviced here. More
Other Employees Tagged: Bill Stoufer, Weir Alexander, Eric Duke, Cody Curtis
May 11, 2026
I have a F250 Diesel that needed the cab bumpers replaced. First the service dept. stated that the service would be completed in one day, it actually took 3 days to complete the work. They also ch replaced. First the service dept. stated that the service would be completed in one day, it actually took 3 days to complete the work. They also changed the oil and fuel filters while in the shop. 1). Service follow up was terrible. I had to call them to find out anything about the status of the vehicle. Had to leave several messages to call me back. Calls where not returned in a timely matter at all. 2). When I picked up the truck it would barely start at the dealership but it finally did. Warning light came on showing "Low Fuel Pressure" which would not allow vehicle to get over 10 mph. Also, the cab bumpers were not tightened down proper and still make bumping noises when going over rough areas. Turned around took truck right back to the dealership, again a waste of my time. The mechanic did not install the fuel filter properly and failed to tighten the cab bumpers to the recommended torque. This is not the first time I've had problems with service from this dealer. Needless to say I never take a vehicle back to the dealer again for service. Also, was planning on buying a new Lincoln SUV soon but will never go back to this dealership to purchase a new vehicle or for service. TOTALLY DONE WITH THIS DEALERSHIP. More
Other Employees Tagged: Spencer VanHous

