Olga Kilfeather

Comfortable and welcoming Staff were gracious and checked to be sure I had all I needed while I waited to be sure I had all I needed while I waited More

by kd4zat Verified Customer Verified Customer

Report | Print

Had asked to check passenger tire when dropping off the car for oil change and recalls. They hadn't communicated it between each other and have to bring the car back for the tire. Would've thought it was p car for oil change and recalls. They hadn't communicated it between each other and have to bring the car back for the tire. Would've thought it was part of standard inspection, regardless. More

by mjani00 Verified Customer Verified Customer

Report | Print

I was told what recall was going to be done on my car. Turns out it was the engine. I replaced the engine June 2024 with a brand new certified Kia/Hyundai engine. So everything that was done was done in v Turns out it was the engine. I replaced the engine June 2024 with a brand new certified Kia/Hyundai engine. So everything that was done was done in vain and my car doesn't drive as well as it did when I took it in for the recall. I spoke with the manager who said that the work done wouldn't cause an issue with my 2024 engine. I'm not convinced. More

by oursweetmamabear Verified Customer Verified Customer

Report | Print

able to get an appointment when i need it and the service is good. i always trust the service department with my cars. is good. i always trust the service department with my cars. More

by cal3264 Verified Customer Verified Customer

Report | Print

Horrible experience. Actually thinking about trading my car in so I never have to deal with them again Actually thinking about trading my car in so I never have to deal with them again More

by Handleych Verified Customer Verified Customer

Report | Print

Communication was great. Kept me updated throughout the day. Thank you Parks for always taking great care of my car! Kept me updated throughout the day. Thank you Parks for always taking great care of my car! More

by Thelastace Verified Customer Verified Customer

Report | Print

Customer service is terrible. They have had my car over a month and don’t update me regularly. They cannot figure out what’s wrong with my car and it takes them days for every tes They have had my car over a month and don’t update me regularly. They cannot figure out what’s wrong with my car and it takes them days for every test. I still don’t have my car back. More

by Anirbas86.sr Verified Customer Verified Customer

Report | Print

Service was done on time and completed. Olga is very efficient and polite. She did a great job Olga is very efficient and polite. She did a great job More

by Conn.wendy23 Verified Customer Verified Customer

Report | Print

Horrible experience. No Communicatior customer service. The only person that was good was Luciano Nunez. If not for him I would be sending all texts and information to Co No Communicatior customer service. The only person that was good was Luciano Nunez. If not for him I would be sending all texts and information to Corporate. More

by Handleych Verified Customer Verified Customer

Report | Print

Sales department seems fine but service department is awful. Made an appointment for noon to have photos made of damage to my car. Arrived on time, waited for an hour only to find out that they hadn't ev awful. Made an appointment for noon to have photos made of damage to my car. Arrived on time, waited for an hour only to find out that they hadn't even taken my car back. Was late to work due to having to wait an additional 30 minutes. Then had to come back the next day because they did not remove (wash off) the paint marker they used on my car to circle the damaged areas and I couldn't get the marker to wash off. Was treated like I was a nuisance rather than a customer. Will never use this service center again. Will probably never buy another Hyundai because of the quality of their customer service. More

by edke Verified Customer Verified Customer

Report | Print