Gary Yegiazaryan

Everyone was very professional Ara was incredibly helpful and supportive. I had been in a car accident in my previous car and wanted to get a preowned vehicle. Ara helped to make this happen and everyone w and supportive. I had been in a car accident in my previous car and wanted to get a preowned vehicle. Ara helped to make this happen and everyone was great. I highly recommend Pacific BMW. More

by Lcswjuan Verified Customer Verified Customer

Print

I sold my 2022 330i bmw to the dealership on Saturday 7/18 for $18,000 they matched to carmax. Leased a 2026 228 grand and put $3,000 down. I owed on my loan with BMW approx $8,300. So am awed $6,622.69 7/18 for $18,000 they matched to carmax. Leased a 2026 228 grand and put $3,000 down. I owed on my loan with BMW approx $8,300. So am awed $6,622.69 which ai did not leave a check with. Had I known that like have sold to carmax. The salesman offered to expedite the check. I asked if it can be direct deposit via text and he never responded. Three days later I called the sales manager Thomas and it’s been 24 hours and haven’t heard from him. Not great experience. Not happy am being ignored. More

by calvert.mota Verified Customer Verified Customer

Print

My X5 was 1-year old. Very Nice establishment. Variety of Vehicles. Took care of a BlueTooth (lack of) connection in a timely manner (a part was needed). Staff are great Very Nice establishment. Variety of Vehicles. Took care of a BlueTooth (lack of) connection in a timely manner (a part was needed). Staff are great. Coffee is great! I normally just pay for price, tax, registration, & DMV. I opted for an extension warranty because these vehicles are expensive. I do not think I will use (5% chance to use, 95% wasted money). Warranty added 2-years AFTER BMW warranty. So why cutting 2-Stars? When you are in the Finance room, dozens of papers to sign (mostly disclosures to comply with laws AND protecting the dealer), We rely on the person telling us “this paper is to say buying as is, this paper is to say no financing, etc..). If I am to read all the fine print (which I did after going home —too late), the next person will wait 2-hours more! In my case: I specifically asked that the car had no accidents! Answer was No (verbal) and was directed to the clean CarFax report, which I read. But on the 41st page, I signed on a paper that says (disclosure) that the Vehicle had “Right Rear Door & Wheel’s molding have been repaired & painted”!! How bad was the damage? I have no pictures. I would have backed away from the purchase or negotiated a price drop! Something.. Finally: “certified” vehicle (from BMW I mean) is useless in my opinion, instead of listing the dozens of dozens of items not covered, it would be easier to list what IS actually covered. More

by GEORGE@CONSTRUCTIONNMORE.COM Verified Customer Verified Customer

Print

This is my 3rd vehicle from Pacific BMW, as always, we had great service, fast and easy, thanks so much to all!! had great service, fast and easy, thanks so much to all!! More

by cynthia Verified Customer Verified Customer

Print

Arthur was great at locating the car that I wanted to lease at an out of state dealership and bringing it here. He was professional, courteous and friendly. Finance Manager Gary was also great; professio lease at an out of state dealership and bringing it here. He was professional, courteous and friendly. Finance Manager Gary was also great; professional, courteous and friendly, as well. More

by robertavilaii Verified Customer Verified Customer

Print

Everyone was so friendly and kind. Everything went smoothly and flawlessly. Even the people who were not helping me were super nice. Everything went smoothly and flawlessly. Even the people who were not helping me were super nice. More

by arshrx Verified Customer Verified Customer

Print

Frank and team at Pacific BMW was top notch. I was an out of state buyer without prior engagement with the Pacific BMW team, never put my own eyes on the car until I arrived a few days later. I was an out of state buyer without prior engagement with the Pacific BMW team, never put my own eyes on the car until I arrived a few days later. The whole deal took less than 3 days to complete from start to finish with delivery. Thanks for such a professional transaction. More

by chris.thompson262 Verified Customer Verified Customer

Print

The Best BMW dealership in State of California, we had multiple different models of BMW in the past purchase from same Pacific BMW STORE and very happy Arsen and his entire team are very professional. I multiple different models of BMW in the past purchase from same Pacific BMW STORE and very happy Arsen and his entire team are very professional. I Highly recommend this place for your next BMW lease or purchase! More

by HAKOP98 Verified Customer Verified Customer

Print

Excellent service, very welcoming and made the whole process feel stressless and easy. I would refer anyone to them. process feel stressless and easy. I would refer anyone to them. More

by la777 Verified Customer Verified Customer

Print

Best dealership I’ve ever bought a vehicle from. They went above and beyond. Brittany, Bob, Gary, Eric, and Sevak are all legendary. They went above and beyond. Brittany, Bob, Gary, Eric, and Sevak are all legendary. More

by DIRECTOR3 Verified Customer Verified Customer

Print