Lucy Garabed

Very patient with us as we took several test drives over 6 months. And absolutely no pressure. 6 months. And absolutely no pressure. More

by jeffbrooks100 Verified Customer Verified Customer

Report | Print

Long time customer. Amie is an outstanding Service Advisor. Amazing customer service after dealing with her for 20 years. Ed Gabreilyan was an excellent Sales Associa Amie is an outstanding Service Advisor. Amazing customer service after dealing with her for 20 years. Ed Gabreilyan was an excellent Sales Associate. Low key and very easy to deal with. Love my new Z4 M40i More

by svparker Verified Customer Verified Customer

Report | Print

The entire team at Pacific BMW is one fantastic unit. They all took a personal interest in my transaction. They were all professional, polite, courteous, and friendly. they all were sincerely interest They all took a personal interest in my transaction. They were all professional, polite, courteous, and friendly. they all were sincerely interested in my experience there. I appreciate the service and care shown along with the knowledge that I can call on any of the team should I have any questions in the future. They are all great people. I will forever highly recommend your dealership to everyone that asks. (and those that don't) More

by martinsmangione Verified Customer Verified Customer

Report | Print

Staff was very nice and helpful. Answered all the questions I had and made sure I understood the process Answered all the questions I had and made sure I understood the process More

by seporter08 Verified Customer Verified Customer

Report | Print

I found the team to be amazing! Excellent experience overall! I would recommend Pacific BMW. Excellent experience overall! I would recommend Pacific BMW. More

by URACIM Verified Customer Verified Customer

Report | Print

Very professional and friendly. bob helped and explained everything so clearly.and the lady on finance also. bob helped and explained everything so clearly.and the lady on finance also. More

by araks49 Verified Customer Verified Customer

Report | Print

My salesperson Sogol was very attentive to my needs and found me exactly the vehicle I wanted, even though it was from another dealer. My only complaint is that although I explicitly did NOT give permis found me exactly the vehicle I wanted, even though it was from another dealer. My only complaint is that although I explicitly did NOT give permission to share my email address with BMW, I get about 5 annoying emails a week from them in spite of clicking "unsubscribe" every ƒ-ing time. More

by cfo1 Verified Customer Verified Customer

Report | Print

The dealership and staff provided excellent service. I highly recommend Raffi and Lucy for all bmw sales services. I highly recommend Raffi and Lucy for all bmw sales services. More

by liliazeinali Verified Customer Verified Customer

Report | Print

Pacific BMW was a great and excellent dealership. I was pleased with there housepadlity and customer service. I was pleased with there housepadlity and customer service. More

by STREETLYFE77 Verified Customer Verified Customer

Report | Print

James Kim made the entire experience of purchasing my new X6 smooth and enjoyable. He struck the perfect balance—low pressure, yet fully engaged throughout the process. Since we were driving in from South Or X6 smooth and enjoyable. He struck the perfect balance—low pressure, yet fully engaged throughout the process. Since we were driving in from South Orange County, he made sure everything was ready for us, which we really appreciated. One thoughtful touch that stood out was having a charger ready for my wife’s car right next to the X6 we came to see. That level of attention doesn’t go unnoticed. James is extremely knowledgeable about BMWs and took the time to walk us through everything without rushing. On the finance side, Lucy was warm, professional, and very thorough, making that part of the process just as seamless. Pacific BMW is a bit of a drive for us, but the experience made it absolutely worth it. More

by daMoxie Verified Customer Verified Customer

Report | Print