Gary Synott
Gary Synott at Torrington Hyundai

Gary Synott

Sales Manager

Torrington Hyundai

1446 E Main St
Torrington, CT 06790

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4.4
29 Reviews
4.4

29 Reviews

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29 Reviews of Gary Synott

June 19, 2026

Dealership Rating
Employee Rating

Great service but waited 1 hour 45 minutes for oil change and I had an appointment More

by elgadomski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Torrington Hyundai responded

Thanks for sharing about your experience with Torrington Hyundai. We appreciate your business and hope to see you again soon! Jon Alfano President jon@torringtonhyundai.com

June 15, 2026

Dealership Rating
Employee Rating

Service is limited due to the number of technicians available, so wait times can be lengthy. Communication throughout the process was lacking. I once waited over two hours for my vehicle to be inspecte More

by dani.langan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Lovallo , David Laughman

Jun 18, 2026

Torrington Hyundai responded

Dani, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jon Alfano President jon@torringtonhyundai.com

June 08, 2026

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Employee Rating

We were treated fairly and with respect. This is the 5th vehicle purchased at this dealership. More

by dkurtz277
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lovallo, Bob Ward , John Alfano

Jun 08, 2026

Torrington Hyundai responded

We appreciate your loyalty in purchasing a fifth Hyundai with us. It’s great to know you felt treated with respect throughout the process. We look forward to welcoming you back. Jon Alfano President jon@torringtonhyundai.com

June 01, 2026

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Done well and on time. Have been a long time customer and have always been treated right. More

by alaneck
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 01, 2026

Torrington Hyundai responded

Thank you for your continued loyalty and for sharing your experience. We’re happy to hear your Hyundai Elantra HEV service was completed on schedule and you’ve always felt well cared for. We’ll let Gary know you appreciated our efforts. Jon Alfano President jon@torringtonhyundai.com

May 25, 2026

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Great Service and Wonderful employees. You can tell that they really care about their customers. More

by sarahcolquhoun93
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 25, 2026

Torrington Hyundai responded

Thank you for recognizing our team’s dedication during your Hyundai Tucson service. It’s rewarding to know you felt well cared for. We’re here if you need any assistance in the future. Jon Alfano President jon@torringtonhyundai.com

May 15, 2026

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Employee Rating

I don't know Gary Synot, but Bob Ward was very helpful and accommodating. He was a pleasure to deal with More

by rbirardi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lovallo, Bob Ward

May 15, 2026

Torrington Hyundai responded

We appreciate the 5-star rating and are thrilled Bob was accommodating and made your used Hyundai Tucson purchase a pleasure. Enjoy your Tucson and we look forward to serving you again. Jon Alfano President jon@torringtonhyundai.com

May 01, 2026

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Employee Rating

I had an awesome experience at Torrington Hyundai. Hunter was extremely knowledgable and took the time to answer all my questions with patience (there were many) and my phone calls. I never felt pr More

by gina.swenton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Mikita, Mike Lovallo

May 01, 2026

Torrington Hyundai responded

What a pleasure to hear Hunter took the time to answer your questions with patience and helped you feel comfortable throughout your Hyundai purchase. Thank you for recommending Hunter, and please reach out if you have any questions down the road. Jon Alfano President jon@torringtonhyundai.com

April 22, 2026

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Employee Rating

Everyone is very Friendly knowledgeable. There was no pressure. They all made the experience enjoyable. More

by esattojr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lovallo , David Laughman

Apr 22, 2026

Torrington Hyundai responded

Delighted you found our team friendly and informative with no pressure. We hope you’re enjoying your new Hyundai Tucson Hybrid. Thank you for the 5-star review. Jon Alfano President jon@torringtonhyundai.com

April 14, 2026

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Employee Rating

Very good service and the oil change was done is a timely manner! Good Job More

by esorel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Torrington Hyundai responded

Thank you for letting us know about your experience. We’re pleased to hear the oil change on your Hyundai was completed promptly. We look forward to keeping your vehicle in great shape next time. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

April 08, 2026

Dealership Rating
Employee Rating

Salesman Bob was very kind and went out of his way to help me. It was appreciated More

by lbairdsh
Recommend Dealer
Yes

Other Employees Tagged: Mike Lovallo , Bob

Apr 09, 2026

Torrington Hyundai responded

Thank you so much for your kind words for Bob and our team, and for taking the time to leave us this wonderful feedback! Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

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