Mike Lovallo
Mike Lovallo at Torrington Hyundai

Mike Lovallo

Finance Manager

Torrington Hyundai

1446 E Main St
Torrington, CT 06790

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4.9
22 Reviews
4.9

22 Reviews

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22 Reviews of Mike Lovallo

April 22, 2026

Dealership Rating
Employee Rating

Everyone is very Friendly knowledgeable. There was no pressure. They all made the experience enjoyable. More

by esattojr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott , David Laughman

Apr 22, 2026

Torrington Hyundai responded

Delighted you found our team friendly and informative with no pressure. We hope you’re enjoying your new Hyundai Tucson Hybrid. Thank you for the 5-star review. Jon Alfano President jon@torringtonhyundai.com

April 20, 2026

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The only issue I had is the wait time. I waited almost 2 hours for an oil change. Normally they take an hour. I made an appointment. More

by tazmanmpm
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 21, 2026

Torrington Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

April 08, 2026

Dealership Rating
Employee Rating

Salesman Bob was very kind and went out of his way to help me. It was appreciated More

by lbairdsh
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott , Bob

Apr 09, 2026

Torrington Hyundai responded

Thank you so much for your kind words for Bob and our team, and for taking the time to leave us this wonderful feedback! Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

April 04, 2026

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A great experience. Very clear no hassles no funny business. Very respectful. Follow up with Tek and I truly appreciate it More

by nancyclatour
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 04, 2026

Torrington Hyundai responded

Thank you for highlighting the transparent process and respectful atmosphere you experienced. We’re glad our team followed up to ensure everything went smoothly. Enjoy every drive in your new Hyundai Tucson. Jon Alfano President jon@torringtonhyundai.com

March 24, 2026

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Well, Hyundai is having some major difficulties with the model of Palisade. I bought. I have to say the dealership has been trying very hard to fix the problem. More

by crduane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Hunter Mikita

Mar 24, 2026

Torrington Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your Palisade! We truly appreciate the opportunity to do business with you. Thanks for choosing Torrington Hyundai! Jon Alfano President jon@torringtonhyundai.com

March 12, 2026

Dealership Rating
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Appt. was on time, and work completed quickly. My questions were clearly answered. Fellow who checked me in knew far than my salseman, who told me many More

by pkdds
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haas

Mar 12, 2026

Torrington Hyundai responded

Thank you for sharing your Hyundai service experience. We’re happy your appointment ran on schedule and that our team’s expertise addressed all your questions. We appreciate your trust in us and look forward to helping with your future needs. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

March 09, 2026

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Employee Rating

I’m very disappointed in their lack of support . I spoke directly to the owner about the tires on my SantaFe. They are defective and should not be sold on Hyundai vehicles if you replace them when t More

by ap15
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jon Alfano

Mar 09, 2026

Torrington Hyundai responded

We called the tire company to try to get them under warranty but unfortunately they deemed the tires damaged due to road hazards, We can't just replace everyones tires for free when them pop or hit pot holes. This would be the same for any manufacturer.

March 06, 2026

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Employee Rating

Based on my experience at several dealerships I found Torrington Hyundai to be the best. The sales process moved along quicker than I expected with clarity and without high pressure. More

by elane62889
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Mike Haas

Mar 06, 2026

Torrington Hyundai responded

Thank you for making us your top choice among dealerships. We’re glad the sales process felt quick, clear, and pressure free. Congratulations on your new Hyundai and please reach out anytime if we can assist further. Jon Alfano President jon@torringtonhyundai.com

March 06, 2026

Dealership Rating
Employee Rating

Very positive experience start to finish. The salesman was very helpful i explaining The different packages and pricing. Very happy with the assistance provided by the salesman setting up t More

by wahlers882
Recommend Dealer
Yes

Other Employees Tagged: Mike Haas

Mar 06, 2026

Torrington Hyundai responded

Delighted you had a positive experience from start to finish while servicing your Hyundai Sonata Hybrid. We’re glad Mike guided you through package options, pricing, and setting up your Blue Link app. Thank you for sharing your feedback on navigating the finance and warranty process. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

March 06, 2026

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Employee Rating

Mike Keeler offered many options for our car needs / dilemma when other dealerships wouldn’t. Management supplemented his assistance as well making our unplanned buying experience as good as it could b More

by bradubow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Keeler

Mar 06, 2026

Torrington Hyundai responded

It’s wonderful to hear that Mike and our management team could present solutions and support during your unplanned purchase. Congratulations on your new Hyundai Tucson! We hope it serves you well for miles to come. Jon Alfano President jon@torringtonhyundai.com

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