Greeted within 1 minute of arrival.
Honest about Time necessary to complete service. Totally happy with results
Honest about Time necessary to complete service. Totally happy with results
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by Chea89
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2026 -
Torrington Hyundai responded
It’s wonderful to hear you were welcomed so promptly and that our service timeline was clear from the start. We’re glad your Hyundai Santa Fe is performing just as you’d hoped. Mike and the team appreciate your feedback and look forward to assisting you again.
Jon Alfano
jon@torringtonhyundai.com
President
John Donovan
Service Manager
johnd@torringtonhyundai.com
Very good service and the oil change was done is a timely
manner! Good Job
manner! Good Job
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by esorel
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Torrington Hyundai responded
Thank you for letting us know about your experience. We’re pleased to hear the oil change on your Hyundai was completed promptly. We look forward to keeping your vehicle in great shape next time.
Jon Alfano
jon@torringtonhyundai.com
President
John Donovan
Service Manager
johnd@torringtonhyundai.com
A great experience.
Very clear no hassles no funny business. Very respectful.
Follow up with Tek and I truly appreciate it
Very clear no hassles no funny business. Very respectful.
Follow up with Tek and I truly appreciate it
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by nancyclatour
Verified Customer
Verified Customer
Apr 04, 2026 -
Torrington Hyundai responded
Thank you for highlighting the transparent process and respectful atmosphere you experienced. We’re glad our team followed up to ensure everything went smoothly. Enjoy every drive in your new Hyundai Tucson.
Jon Alfano
President
jon@torringtonhyundai.com
Appt.
was on time, and work completed quickly. My questions were clearly answered. Fellow who checked me in knew far than my salseman, who told me
many
was on time, and work completed quickly. My questions were clearly answered. Fellow who checked me in knew far than my salseman, who told me
many inaccuracise about the vehicle prior to purchase.
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by pkdds
Verified Customer
Verified Customer
Service Price Transparency
Mar 12, 2026 -
Torrington Hyundai responded
Thank you for sharing your Hyundai service experience. We’re happy your appointment ran on schedule and that our team’s expertise addressed all your questions. We appreciate your trust in us and look forward to helping with your future needs.
Jon Alfano
jon@torringtonhyundai.com
President
John Donovan
Service Manager
johnd@torringtonhyundai.com
Based on my experience at several dealerships I found
Torrington Hyundai to be the best. The sales process moved along quicker than I expected with clarity and without high pressure.
Torrington Hyundai to be the best. The sales process moved along quicker than I expected with clarity and without high pressure.
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by elane62889
Verified Customer
Verified Customer
Mar 06, 2026 -
Torrington Hyundai responded
Thank you for making us your top choice among dealerships. We’re glad the sales process felt quick, clear, and pressure free. Congratulations on your new Hyundai and please reach out anytime if we can assist further.
Jon Alfano
President
jon@torringtonhyundai.com
Very positive experience start to finish.
The salesman was very helpful i explaining
The different packages and pricing. Very happy with the assistance provided by the salesman setting up t
The salesman was very helpful i explaining
The different packages and pricing. Very happy with the assistance provided by the salesman setting up the Blue Link app.
The manager of the dealership very helpful in
Navigsting the financial part and warranty,
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by wahlers882
Verified Customer
Verified Customer
Mar 06, 2026 -
Torrington Hyundai responded
Delighted you had a positive experience from start to finish while servicing your Hyundai Sonata Hybrid. We’re glad Mike guided you through package options, pricing, and setting up your Blue Link app. Thank you for sharing your feedback on navigating the finance and warranty process.
Jon Alfano
jon@torringtonhyundai.com
President
John Donovan
Service Manager
johnd@torringtonhyundai.com
They were great and helpful !
!!! Would recommend to anyone that needs a new car gratefull
!!! Would recommend to anyone that needs a new car gratefull
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by chuckwnelson
Verified Customer
Verified Customer
Mar 01, 2026 -
Torrington Hyundai responded
It’s wonderful to hear our team made your Hyundai Santa Fe purchase smooth and helpful. Thank you for recommending us to anyone searching for a new car. We appreciate your kind feedback and look forward to assisting you again.
Jon Alfano
President
jon@torringtonhyundai.com
I've gotten the last 2 vehicles from them.
I plan on purchasing another one.
I plan on purchasing another one.
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by Vwemt1
Feb 26, 2026 -
Torrington Hyundai responded
Thank you so much for your review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Jon Alfano
President
jon@torringtonhyundai.com
I had a great experience.
Mike Haas was patient, knowledgeable, and went above all expectations. Mike L. annswered all my financial questions, explained necessary actions, and
Mike Haas was patient, knowledgeable, and went above all expectations. Mike L. annswered all my financial questions, explained necessary actions, and made me feel comfortable. The only negative was in transferring my MA registration. It has taken over a week, and I get nervous when things don’t go o as expected. There was also a smudge on the upholstery in the rear seat. Mike is aware, but no appointment has been scheduled. Overall I am impressed and appreciative of this dealership. I intend to refer friends and relatives.
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by welcomemassage421
Verified Customer
Verified Customer
Feb 21, 2026 -
Torrington Hyundai responded
Delighted to hear Mike offered patient, knowledgeable support with your new Hyundai Tucson purchase. We apologize for the delay in transferring your Massachusetts registration and for the smudge on the rear seat; feel free to contact us to set up a time to address these details. Your referrals are greatly appreciated and we look forward to assisting anyone you send our way.
Jon Alfano
President
jon@torringtonhyundai.com
These fellas went above and beyond to help me get my loan
situated as well as found a great car for me. Both Mike Haas and Mike in finance are incredible people. Thank you very much 😁😁
situated as well as found a great car for me. Both Mike Haas and Mike in finance are incredible people. Thank you very much 😁😁
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by Ron
Verified Customer
Verified Customer
Feb 19, 2026 -
Torrington Hyundai responded
Thrilled to hear Mike and Mike went above and beyond to secure your loan and find your ideal used Hyundai Kona. Enjoy your new ride and thanks for sharing your experience!
Jon Alfano
President
jon@torringtonhyundai.com