Gary Ralston
Gary Ralston at Zimmerman Honda
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Gary Ralston

Parts and Service Director

Zimmerman Honda

7030 44th Ave
Moline, IL 61265

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4.7
53 Reviews

Gary was born in Davenport,Iowa and currently resides in Moline,IL.with his wonderful wife,Dana.Gary has 2 great children,a daughter Lynn and son Craig.Gary graduated from Scott Community College in 1981 with a degree in Automotive Repair and has been in the automotive business ever since.Gary started with Zimmerman Honda in 1993 as their Service Manager and in 1995 was promoted to his current position as Parts and Service Director. Gary has been a member of the Scott Community College's advisory board for their automobile repair program since June of 2000.Gary believes in running the service department one way,treat everyone that contacts Zimmerman's service department like they are family.In his staff meetings he always states 1 simple but important phrase,"Treat all of our customers as if they are your father,mother,brother or sister and you will NOT have a problem earning their respect and business."These are not merely words,he truly believes that.Gary believes once you experienc

4.7

53 Reviews

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53 Reviews of Gary Ralston

August 22, 2024

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Employee Rating

Super sonic dealership wonderful sales team great atmosphere so polite so helpful and very helpful More

by arielspapachad
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Recommend Dealer
Yes

April 20, 2024

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Luis did a find job in explaining everything on my new 2024 cr-v. And if I had any other questions about it is to stop by and see him. More

by larsondenny650
Sales Price Transparency
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Recommend Dealer
Yes

April 08, 2024

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Zimmerman Honda is 5 stars in all areas. My first car was a used Honda accord out of college . We have been going to Zimmerman Honda ever since. The main deciding factor is the staff and s More

by JulieQ
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Purchase Time
Finance Experience
Recommend Dealer
Yes

March 12, 2024

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Zimmerman is the best place to feel confident about the service you will receive and the great deals. Luis Arango is so helpful to our needs and wants More

by Yoyoad19tj
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Recommend Dealer
Yes

February 26, 2024

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Tony Carroll did a very good job of answering my questions during my recent purchase of a Honda CR-V. Also, over the years, the service department has done an excellent job maintaining and fixing my More

by Gary
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Recommend Dealer
Yes
Mar 01, 2024

Zimmerman Honda responded

Thank you for your business! We are glad to know your experience went well and we look forward to assisting you again in the future! Zimmerman Honda Management

January 31, 2024

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From the moment you drive up to the beautiful dealership, to walking inside and being greeted by the young women up front to the Service Area and the friends I have made here for over 46 years, Zimmerman Hon More

by Corsair66
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Purchase Time
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Recommend Dealer
Yes

January 03, 2024

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Your people have been doing a great job of getting the car that we needed More

by The Don Lester
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Arango, AJ Castor, James Craig, Kyle Ruser , Warren Nagel

May 28, 2023

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A pleasure to do business with. This is the 3rd car I have purchased from this dealer. Friendly and helpful employees. Great service department. More

by Taden
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Luis Arango, Ben Jones

January 09, 2023

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I had been a loyal customer of this dealership, but no longer. I had service performed on my vehicle. They recommended the work, but the work did not fix the problem. I had to pay for a part that did n More

by CYCLONESTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: AJ Castor

Jan 09, 2023

Zimmerman Honda responded

Thank you for reaching out Steve, we sincerely appreciate your past loyalty to Zimmerman's and hope to resolve this. We are researching you service history of your Acura RDX from Nov 2022 and will respond within 24 hours regarding this, in full detail of documented facts of what happened with accepted and declined services. You may always reach out to discuss with Gary Ralston our Service and Parts Director or our General Manager RC Rogers. Thanks and have a great day!

Jan 10, 2023

Zimmerman Honda responded

Steve, Thank you for taking our call yesterday from RC, our general manager. We will continue to work directly with you to address your concerns. Thank you for your continued business and in working with us to resolve this as well. Kind Regards, Zimmerman Honda Management

September 26, 2022

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Employee Rating

If you want to buy a Honda or any used car, this is the place to get it. The staff is amazing and very knowledgeable. I will not buy another car from anywhere but Zimmerman. More

by Insurance Man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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