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Frankie Devita
Frankie Devita at Mercedes-Benz of Orange County powered by Benzel-Busch

Frankie Devita

Service Manager

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

4.6
272 Reviews
4.6

272 Reviews

Write a Review

272 Reviews of Frankie Devita

June 20, 2024

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$1,000 for a “B” oil change? Come on!! They scare u into the fact that I have to go to Mercedes for the correct service. Rate is twice what anyone else would charge. More

by BIEBSMAGIC
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Recommend Dealer
No

Other Employees Tagged: Omar Martinez

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June 18, 2024

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It was just a completely horrible experience. No discussion now or in the past regarding faulty parts. More

by GREGG.SLATER
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Recommend Dealer
No
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June 18, 2024

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The staff is terrific and the dealership is well stocked with cars. Also, the dealership is clean and comfortable. More

by LSNIHURA
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Recommend Dealer
Yes
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June 15, 2024

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Very happy. very happy. Not very excited with 15 word review, but still very happy with all the people I dealt with. More

by nycalmail2
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Recommend Dealer
Yes

Other Employees Tagged: Caiya Davis, Mark Webster, Scott Bateman, Scott Cruver, Omar Martinez, Orlando Casale

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June 13, 2024

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Always top notch service. Staff is awesome and professional. VIP treatment every time I visit. More

by Mikelight
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Recommend Dealer
Yes

Other Employees Tagged: Caiya Davis, Walter Pensa, Mark Webster, Scott Bateman, Scott Cruver, Omar Martinez, Orlando Casale

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Jun 14, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive top-notch service and feel like a VIP every time you visit us. Providing exceptional service and ensuring our customers feel valued and appreciated are our top priorities, and it's fantastic to know that our staff's professionalism and dedication contribute to your positive experience. Warm regards, Michael Hill mhill@benzelbusch.com

June 11, 2024

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We got an Appointment right away that fit our schedule. Prompt service. No issues. Had coffee also. More

by GF9716
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Recommend Dealer
Yes
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Jun 14, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that we were able to accommodate your schedule with an appointment right away and provide prompt service during your visit. Warm regards, Michael Hill mhill@benzelbusch.com

June 10, 2024

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Love this Dealership! ! Professional at its best! Will come back thank you all for your help More

by OCASALE0
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Casale

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Jun 14, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your glowing review! We're thrilled to hear that you love our dealership and that you experienced professional service at its best during your visit. Providing excellent service to our customers is our top priority, and we're delighted that we could meet your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

June 09, 2024

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Scott was extremely helpful in resolving my issues in a timely manner. Always Proffesionals and follows up after my issue has been resolved. This is my second vehicle and I have been nothing but pleased wi More

by EMOJICA73
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eric Makofsky, Scott Bateman, Scott Cruver

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Jun 14, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that Scott provided you with extremely helpful and timely assistance in resolving your issues. Ensuring that our customers receive professional and thorough service is our top priority, and it's fantastic to know that Scott's efforts have consistently met your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

June 05, 2024

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The service team at OCMB is second to none! !!Frank Devita is amazing but with Frank Scott gone the new service manager has big shoes to fill Mr Scott always was a constant professional and grea More

by CRAIGNOLLER
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Recommend Dealer
Yes
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Jun 14, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you've had an exceptional experience with our service team at MBOC. Frank Devita truly is amazing, and we appreciate your kind words about him. We understand that Frank Scott's departure may leave big shoes to fill, but rest assured, we are committed to maintaining the same level of professionalism and service excellence that you've come to expect. Warm regards, Michael Hill mhill@benzelbusch.com

June 03, 2024

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Very good customer service and friendly people I would recommend Victor! He was very patient and helpful. More

by iwallwayslovu
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Caiya Davis, Walter Pensa, Benzel Admin, Mark Webster, Scott Bateman, Scott Cruver, Omar Martinez, Orlando Casale , Víctor

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Jun 14, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your fantastic review! We're thrilled to hear that you had a very good experience with our customer service and found our team to be friendly. It's wonderful to know that Victor provided you with excellent service, demonstrating patience and helpfulness throughout your visit. Warm regards, Michael Hill mhill@benzelbusch.com

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