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Frank Mancini
Frank Mancini at East Hartford Chevrolet

Frank Mancini

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.7
177 Reviews
4.7

177 Reviews

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177 Reviews of Frank Mancini

April 02, 2026

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Employee Rating

Great service, Great people. Frank is good people just needs a better hat, and maybe a shave. More

by CHRIS.DAMIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Basillian

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Apr 02, 2026

East Hartford Chevrolet responded

We appreciate the kind words about the service on your Chevrolet Tahoe. Frank will appreciate the hat and grooming suggestions you offered. We look forward to helping you again.

March 29, 2026

Dealership Rating
Employee Rating

Great service. Frank communicates very well and informs you of anything that is needed. Wouldn't recommend anyone else. More

by AP12
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini

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Mar 29, 2026

East Hartford Chevrolet responded

Thanks for the 5-star review. We’re glad Frank kept you informed during service on your Chevrolet Express 3500. Your recommendation means a lot and we look forward to helping you again.

March 24, 2026

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Employee Rating

I had a great experience when I purchased the car. Everyone was professional and courteous. I definitely will shop there for my next car and will recommend your dealership to my friends. More

by michaelpeg123
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini

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Mar 24, 2026

East Hartford Chevrolet responded

It’s wonderful to hear that your Chevrolet purchase was smooth and that our team provided professional and courteous service. Thank you for planning to shop with us again and for recommending us to your friends. We look forward to welcoming you back.

March 20, 2026

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Employee Rating

Pricing is an absoloute joke Won't visit again, will continue to frequent a different dealer less convenient and further away More

by Dom L
Recommend Dealer
No

Other Employees Tagged: Frank Mancini

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Mar 25, 2026

East Hartford Chevrolet responded

We're sorry to hear about your experience, Dom, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chris Salvador chriss@easthartfordchevy.com

Mar 25, 2026

East Hartford Chevrolet responded

We're sorry to hear about your experience, Dom, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chris Salvador chriss@easthartfordchevy.com

March 11, 2026

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Employee Rating

Great Service , was able to get in and have an oil change with no appointment. More

by nwheeler1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Jessica Montez

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Mar 11, 2026

East Hartford Chevrolet responded

We appreciate the five-star rating. We’re glad we could fit in your Jeep Compass for an oil change without an appointment. Feel free to stop by next time your vehicle needs service.

March 10, 2026

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Employee Rating

I always feel comfortable going to this dealership. Jessica makes the environment very inviting and the process easy. More

by MARIE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Jessica Montez

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Mar 10, 2026

East Hartford Chevrolet responded

We’re glad to hear that Jessica and our team made you feel comfortable and kept your Chevrolet Traverse service straightforward. Thank you for the five-star review and for trusting us with your vehicle.

March 06, 2026

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Employee Rating

Great service and all employees are personable. Quick service and also offered me transport to and from work! More

by GIBSONRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Jessica Montez

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Mar 06, 2026

East Hartford Chevrolet responded

Thank you for highlighting how personable our staff was during your visit. We’re glad we could complete your GMC Sierra 1500 service promptly and arrange transportation that fit your work schedule. We look forward to assisting you again.

February 25, 2026

Dealership Rating
Employee Rating

I don’t trust them because unauthorized charges which is I didn’t authorized they don’t know how to talk with peoples More

by Mohawais786
Recommend Dealer
No

Other Employees Tagged: Charles Brocuglio, Jessica Montez

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Mar 01, 2026

East Hartford Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please reach out to Chris Salvador at chriss@easthartfordchevy.com. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Mar 01, 2026

East Hartford Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please reach out to Chris Salvador at chriss@easthartfordchevy.com. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 20, 2026

Dealership Rating
Employee Rating

Parts and Service departments were as bad as I have ever dealt with. Rude, unhelpful, inconvenient methods, unapologetic. More

by Billh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Brocuglio, Jessica Montez

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Feb 23, 2026

East Hartford Chevrolet responded

Thank you, Bill, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send Chris Salvador at chriss@easthartfordchevy.com a message, so that he can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Feb 23, 2026

East Hartford Chevrolet responded

Thank you, Bill, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send Chris Salvador at chriss@easthartfordchevy.com a message, so that he can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 18, 2026

Dealership Rating
Employee Rating

The staff was very friendly and helpful from the moment i walked in the building More

by acircosta15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2026

East Hartford Chevrolet responded

Great to know you felt welcomed and assisted the moment you arrived. Frank and our team were happy to service your Chevrolet 3500. Please reach out when you need anything else.

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