Joe Bisaillon

East Hartford Chevrolet responded

It’s great to hear Jessica provided friendly, honest service for your Chevrolet Suburban. We appreciate you recognizing her attentiveness and look forward to helping with your vehicle again.

East Hartford Chevrolet responded

Thank you for trusting us with your Chevrolet Trailblazer. We’re glad our team can always give you clear advice on the best way to handle any issue.

East Hartford Chevrolet responded

We’re sorry you’re disappointed, but this review leaves out the reason for the disagreement. You purchased a pre-owned Jeep—not a Chevrolet—and later demanded that we replace the tires simply because you did not like them. The tires had plenty of remaining tread, passed inspection, and were determined to be safe. A dealership is responsible for ensuring that a used vehicle meets applicable safety standards; it is not required to replace safe, serviceable tires based on a customer’s personal preference after the sale. We understand that you wanted a different outcome, but refusing an unjustified tire replacement is not disrespectful, disgraceful, or a poor representation of Chevrolet. It is simply an honest decision based on the vehicle’s actual condition.

East Hartford Chevrolet responded

Thank you for sharing your experience and five-star rating. We will pass along your compliments to Frank, and we’re glad he provided excellent service for your Hyundai Tucson. Your praise means a lot to our team.

East Hartford Chevrolet responded

Thank you for making us your favorite for Chevrolet 2500 service and for recognizing our attention to detail and quick turnaround. Jessica will be pleased to hear her thorough explanations stood out to you. We’re here whenever you need us again.

East Hartford Chevrolet responded

Thanks for sharing! We’re thrilled our service team welcomed you without an appointment and resolved every issue before you could worry. It’s great to know we got your Chevrolet taken care of faster than other dealerships.

East Hartford Chevrolet responded

Thank you for trusting your Chevrolet to our service team over the years. We appreciate your kind words about our communication and workmanship and look forward to keeping your vehicle running smoothly.

East Hartford Chevrolet responded

Greetings, thanks for sharing your feedback on our service department. We’re delighted that the team made your Chevrolet Trailblazer visit enjoyable and worked to meet your needs. We look forward to your next visit. Jessica

East Hartford Chevrolet responded

It’s wonderful to hear our team addressed your concerns and completed the transmission fluid flush ahead of schedule. Thank you for trusting us with your Chevrolet Corvette, and we look forward to your next visit.

East Hartford Chevrolet responded

We’re delighted Jessica provided professional, patient care when you brought in your Silverado 1500. Thank you for your feedback, and we look forward to assisting you again.