Franco Ruffolo

Everything was amazing. From test drive to signing paperwork. They even put a big red bow to make it special. From test drive to signing paperwork. They even put a big red bow to make it special. More

by sidkha2016 Verified Customer Verified Customer

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Logan was great. He took our car in to order a part for us then ended up fitting us in for a recall. They did it within a half hour and we were on our way. Logan was He took our car in to order a part for us then ended up fitting us in for a recall. They did it within a half hour and we were on our way. Logan was so nice to fit us in and kept us informed the entire time we were there. Biggers in great in every way. We have never had a bad experience with them in any way. More

by karifoehner Verified Customer Verified Customer

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I have never taken my cats to the dealerships before. This one is much different. Their prices are more than fair. The mechanics do a video walk around for you to see their work when they are finished wh This one is much different. Their prices are more than fair. The mechanics do a video walk around for you to see their work when they are finished when they i inspect your car and then it is sent to you via text. Oil change always includes a car wash and tire rotation. I hope they keep up the great work. Buying a car from them was very pleasant as well. Great team that works there! More

by micahs52.ms Verified Customer Verified Customer

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Connor worked hard to find the exact car I wanted. Great salesmanship and professionalism made this experience exceptional! Great salesmanship and professionalism made this experience exceptional! More

by mmicka Verified Customer Verified Customer

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Overall I had a great experience at Biggers Mazda. Marco greeted my family and I when we first walked in the door and even interacted with my kids making us all feel welcome and valued. Marco introd Marco greeted my family and I when we first walked in the door and even interacted with my kids making us all feel welcome and valued. Marco introduced us to Franco who is the greatest car salesman I have ever had the pleasure to work with. He is extremely knowledgeable about every car on the lot, he's honest, not pushy, and easy to talk to. I told Franco what I wanted, we test drove it, and I walked out with the car the next day - no xx fees and price as advertised on the website. The only negative experience was speaking to the "not finance" sales managers Ali and Peter. Their pushiness on the tech warranty wasn't appreciated and almost made me walk out the door. Outside of that it was a great experience and I will likely look at Biggers Mazda in the future when shopping for the next car. More

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I am a repeat customer and have a teen that will be driving within a year. I live 45 mins away and really like this dealership. The people there are friendly, helpful, answer my questions, are respectf driving within a year. I live 45 mins away and really like this dealership. The people there are friendly, helpful, answer my questions, are respectful of me and my time, This dealership is honest, which matters greatly to me. Excellent service at the service dept and the sales dept. This last time I was there, I worked with Clemente, Sebastin, and Franco. Thanks Biggers Mazda. More

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Purchasing our new vehicle at Biggers Mazda was one of the best car buying experience we have had. Everyone was very pleasant to work with from the general manager to our product specialist, Franco. Fran the best car buying experience we have had. Everyone was very pleasant to work with from the general manager to our product specialist, Franco. Franco was wonderful to work with and provided us with a stress free and no pressure purchase of our new car. He's very knowledgeable and responsive to any questions that we had. We would definitely purchase from Biggers Mazda in the future because of the exceptional experience that we had. More

by CK Verified Customer Verified Customer

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I recently purchased a new Mazda and had a great experience overall! Franco was fantastic to work with — very friendly, knowledgeable, and refreshingly low-pressure. He made the whole process smooth experience overall! Franco was fantastic to work with — very friendly, knowledgeable, and refreshingly low-pressure. He made the whole process smooth and transparent, and I never felt rushed or pushed into anything. It’s clear he genuinely cares about helping customers find the right fit rather than just making a sale. The only small downside was when the manager came in toward the end to revisit extended warranties and was a very persistent even after I declined. That said, he was still very nice and clearly passionate about the value and protection those warranties can offer. It was easy to see he truly believes in what he’s selling, which I can appreciate. Overall, I’m thrilled with my new car and would absolutely recommend this dealership — especially working with Franco if you want a straightforward, honest, and comfortable car-buying experience! More

by arruddy11 Verified Customer Verified Customer

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Biggers Mazda always provides excellent customer service and great care in resolving any issues. Logan, Clemente and everyone on the service team is always kind, respectful, attentive, and willing to go abo and great care in resolving any issues. Logan, Clemente and everyone on the service team is always kind, respectful, attentive, and willing to go above and beyond to take care of their customers needs. More

by JEFFD8382 Verified Customer Verified Customer

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Great staff, polite people, efficient service and a clean, bright and welcoming facility. The car wash was a nice added touch clean, bright and welcoming facility. The car wash was a nice added touch More

by victor.furlanetto Verified Customer Verified Customer

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