Marco Palacios

I had a great buying experience at Biggers Mazda. Adonis was knowledgeable and friendly. Most importantly, he did not aggressively trying to push a sale. I also felt I was given fair value for my tra Adonis was knowledgeable and friendly. Most importantly, he did not aggressively trying to push a sale. I also felt I was given fair value for my trade-in. I very much appreciated the General Sales Manager (Marco) taking time to speak with me. I truly felt valued as a customer and would highly recommend this dealership. More

by jlefere07 Verified Customer Verified Customer

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Our experience with Biggers Mazda, and Miles specifically, was exceptional. Through a series of different events and circumstances, we ended up looking at purchasing 2 cars - both of which we bo specifically, was exceptional. Through a series of different events and circumstances, we ended up looking at purchasing 2 cars - both of which we bought from Miles and Biggers Mazda! Miles was very laid back, but also made sure we had all of the information we needed on both cars, the financing of the cars, and the fact that we can always come back or contact him with any questions or issues. We’ve never owned Mazdas before - and now we have 3 in our family! No regrets at all and I’m know we’ll be back again when it’s time!! More

by launie.lindemann Verified Customer Verified Customer

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Mateo is the best salesman I’ve ever had the pleasure dealing with at car dealership. From the test drive to making the purchase was a wonderful experience. Will highly recommend this dealership and Mate dealing with at car dealership. From the test drive to making the purchase was a wonderful experience. Will highly recommend this dealership and Mateo to all family and friends. More

by freespirit5150 Verified Customer Verified Customer

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We had a great experience at Biggers Mazda. Mateo was our salesman and is doing a fantastic job for someone new to the profession. Everything was straight to the point and professional. Pricing Mateo was our salesman and is doing a fantastic job for someone new to the profession. Everything was straight to the point and professional. Pricing is transparent with no hidden fees, would highly recommend this dealership & staff. More

by Kyle T Verified Customer Verified Customer

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Great experience, easy to work with, and kept me up to date on the arrival of the Miata! date on the arrival of the Miata! More

by bshines17 Verified Customer Verified Customer

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The process of purchasing a vehicle was smooth and the customer service was excellent. I didn't feel pushed one way or the other when trying to make the decision. customer service was excellent. I didn't feel pushed one way or the other when trying to make the decision. More

by tspawlarczyk88 Verified Customer Verified Customer

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I had a great experience at Biggers. Arkadiusz and Marco stayed late to help me purchase my car. Arkadiusz was very knowledgeable about the vehicle and answered all of my questions. I'm Arkadiusz and Marco stayed late to help me purchase my car. Arkadiusz was very knowledgeable about the vehicle and answered all of my questions. I'm glad I chose this dealership for such an important purchase. More

by lydiadcampbell Verified Customer Verified Customer

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I cannot say enough good things about my experience with Biggers Mazda in Elgin. From the moment I first reached out to the day I drove off the lot, the entire process was seamless, transparent, and actuall Biggers Mazda in Elgin. From the moment I first reached out to the day I drove off the lot, the entire process was seamless, transparent, and actually enjoyable. Before I even set foot in the dealership, Alyssa was extremely helpful and communicative. She answered all of my questions perfectly, making sure I had all the information I needed before making the trip out. Once I arrived, the outstanding service continued. My product specialist, Miles, was incredibly easy to deal with, and Marco and Peter were also extremely helpful in the process and made us feel great about the whole experience. A special shoutout to Marco, the GM, who went out of his way to say hello, check in on us, and personally help guide us through everything. It’s clear that great customer care starts at the top. On top of the fantastic team, the dealership itself is top-tier. The showroom and facilities were absolutely spotless. As for the vehicle? It was delivered in near-mint condition, looking absolutely beautiful. If you are looking for a stress-free car buying experience with a team that goes above and beyond, go see the team at Biggers Mazda. I highly recommend them! More

by kenmascheri23 Verified Customer Verified Customer

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Marco was very pleasant to work with. When our Salesperson had questions Marco was quick with a response. Our son worked with Marco in the past and highly recommended him. So it was a When our Salesperson had questions Marco was quick with a response. Our son worked with Marco in the past and highly recommended him. So it was a no brainer for us to do the same. More

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This buying experience was simply pleasant. No pressure but incredibly informative sales people. They understand that the car buying experience is an important investment and want make sure the No pressure but incredibly informative sales people. They understand that the car buying experience is an important investment and want make sure the car is the right fit for our family. More

by dan.clasen Verified Customer Verified Customer

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