Francisco Villa
Francisco Villa at Greenway Mazda
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Francisco Villa

Sales Consultant

Greenway Mazda

9951 Southwest Fwy
Houston, TX 77074

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3.7
6 Reviews
3.7

6 Reviews

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6 Reviews of Francisco Villa

March 16, 2024

Dealership Rating
Employee Rating

They tried to charge us above MSRP for the vehicle, took over 3 hours to get us into finance and once we were done in finance it took another half hour to track down our saleman who was too busy trying to s More

by Disappointed customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Imran "Raja" Madwani

Mar 20, 2024

Greenway Mazda responded

I'm really sorry to read about your experience. We strive for efficient and accommodating customer service, so it's disappointing to see we've missed the mark here. I'd like a chance to make things right - if you're open to discussing this further and giving us another chance, please reach out at your earliest convenience. Thank you, Jose Martinez - General Sales Manager - 281-562-8706

Apr 09, 2024

Greenway Mazda responded

I apologize for any issues you've had getting in touch with us. All our cell phone numbers and emails are provided but if it is easier for you to come in person to further discuss this, we are here from 9 AM to 9 PM Monday through Saturday. Thank you, Jose Martinez - General Sales Manager - 281-562-8706

Mar 30, 2024

Disappointed customer responded

Well I responded privately and heard nothing back. Yet another disappointing experience with your dealer’s customer service.

January 04, 2024

Dealership Rating
Employee Rating

This is the 5th car I purchased there and always find a good deal. My favorite Mazda dealer More

by andresmarta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

Greenway Mazda responded

It's an honor to be your favorite Mazda dealership! Thank you for being a loyal Greenway Mazda customer!

December 13, 2023

Dealership Rating
Employee Rating

Good price and good service Francisco was the salesperson got a good deal and good interest rate will refer them in the future More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Reyna

Dec 14, 2023

Greenway Mazda responded

Joe, it's great to know that Francisco and our team at Greenway Mazda were able to provide you with a good deal. We appreciate your future referrals!

December 01, 2023

Dealership Rating
Employee Rating

They had what I wanted in my price range Francisco and Steve were great! Hats off to this dealership! More

by Rob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 01, 2023

Greenway Mazda responded

Rob, it's great to know Francisco and Steve were able to assist you at Greenway Mazda. Thanks for the shout-out, and enjoy the new ride!

October 03, 2023

Dealership Rating
Employee Rating

If you plan to purchase a used car from this place RUNNNNNN!!! Go elsewhere, please don’t end up like me. Here is why; purchased a pre owned 2015 Jeep Wrangler on 8/29/23 and have been back to the dea More

by latoigrant28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 04, 2023

Greenway Mazda responded

I'm really sorry to hear about the ongoing issues with your vehicle. This is certainly not the experience we want our customers to have and I understand how frustrating this must be for you. I assure you that matters of safety are paramount to us, and I want to address all of your concerns promptly. Please reach out so we can talk this through together. Thank you, Jose Martinez - General Sales Manager - 281-562-8706

September 14, 2023

Dealership Rating
Employee Rating

Excellent experience got the job done and wife happy 😊 salesman really handled his business yes sir More

by Srt1056
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Nwaze

Sep 14, 2023

Greenway Mazda responded

It means so much to us to see your review! Thanks from the team at Greenway Mazda.

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