Tony Amador
Tony Amador at Greenway Mazda
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Tony Amador

Service Manager

Greenway Mazda

9951 Southwest Fwy
Houston, TX 77074

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4.6
33 Reviews
4.6

33 Reviews

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33 Reviews of Tony Amador

May 24, 2024

Dealership Rating
Employee Rating

Tony and Christopher helped me understand the importance in service maintenance of my vehicle also helped me in making this a positive experience from another location that didn’t have attentiveness nor reg More

by naz1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher

May 24, 2024

Greenway Mazda responded

Thank you for sharing your experience! We're glad Tony and Christopher could provide the attentive service and detailed information you needed at Greenway Mazda. It's great to hear that we met your car service needs, especially after a less positive experience elsewhere. Safe driving ahead!

May 24, 2024

Dealership Rating
Employee Rating

Greenway Mazda helped me understand my car service report and what had happened with my vehicle in regards to the malfunction and battery issues, Christopher and the service team Helped me tremendously. More

by naz1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher

May 24, 2024

Greenway Mazda responded

We're glad to hear that Christopher and the Greenway Mazda service team were able to assist you with your car's issues. Thanks for sharing your positive experience!

May 04, 2024

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Employee Rating

Worst experience I ever had at a dealership misdiagnosed the problem with my vehicle and kept it for 2 weeks and fixed nothing. More

by EJordan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Chase Eason, Esteban Leon

May 06, 2024

Greenway Mazda responded

I'm really sorry to read about your experience. Misdiagnosing a problem and keeping your vehicle for two weeks without fixing anything is not the standard of service we aim to provide. I'd appreciate the opportunity to discuss this further with you, so please reach out at your earliest convenience. Thank you, Chase Eason - Fixed Operations Director - steveneason@greenwayauto.com

May 06, 2024

EJordan responded

We spoke on numerous occasions about refunding my diagnostic fee and you said it was out of your hands. I want a full refund.

May 01, 2024

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Employee Rating

check-in procedure, advisors and video review were all excellent! I can't remember my advisors name, but she was excellent! More

by run26coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Greenway Mazda responded

We're glad to know that you had an excellent experience with our team at Greenway Mazda! Thanks for the positive feedback about our check-in procedure and video review. We look forward to serving you again in the future!

April 05, 2024

Dealership Rating
Employee Rating

Thanks for the service that I received, I continue to stop by for the service, and always receive the best service from your office.......see you again soon More

by xpetiron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Greenway Mazda responded

We're delighted to know you've had a positive experience with our team at Greenway Mazda. We are here for anything else you might need down the road!

April 05, 2024

Dealership Rating
Employee Rating

Tony, with service, was very professional and helpful. He gave accurate estimates. Overall, great experience at Greenway Mazda. More

by JoshG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Greenway Mazda responded

Josh, we're glad to know Tony provided you with professional and helpful service at Greenway Mazda. Thanks for sharing your positive experience!

March 20, 2024

Dealership Rating
Employee Rating

Good service good car and good price this is the first time we bought the car and in and out fast..Raja was the person who was working with us would recommend to work with. More

by Kdkenny938
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Greenway Mazda responded

We're delighted to know you had a positive experience with Raja at Greenway Mazda. We appreciate your recommendation and look forward to assisting you in the future!

March 15, 2024

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Employee Rating

My car has been to multiple dealerships and my service was customized to save money. More

by Joseph9
Recommend Dealer
Yes
Mar 15, 2024

Greenway Mazda responded

Joseph, it was our pleasure to assist you. Thank you from all of us here at Greenway Mazda!

March 14, 2024

Dealership Rating
Employee Rating

Everything is professional and caring. They handled everything properly and kept me posted of what was happening. Love the standards at Greenway Mazda. More

by Kristenbarone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Greenway Mazda responded

Kristen, we're glad to know that you appreciated our professionalism and communication at Greenway Mazda. Thanks for your kind words about our standards - we aim high!

March 07, 2024

Dealership Rating
Employee Rating

I have complete confidence in the service dept at Greenway Mazda. They take great care of me and my vehicle. They keep me posted every step of the way. I love the videos documenting my car's status. More

by Fastdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Greenway Mazda responded

We're delighted to know that you trust our service department at Greenway Mazda and appreciate the care we provide for your vehicle. Thanks so much for sticking with us, we look forward to serving you for miles to come!

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