Chase Eason
Chase Eason at Greenway Mazda

Chase Eason

Service Director

Greenway Mazda

9951 Southwest Fwy
Houston, TX 77074

4.7
46 Reviews
4.7

46 Reviews

Write a Review

46 Reviews of Chase Eason

October 21, 2024

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Employee Rating

Exceptional service was provided in a timely manner. I waited in the waiting room for about an hour. The videos of the progress were a nice touch. More

by dhoman
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Amador, Esteban Leon

Oct 21, 2024

Greenway Mazda responded

We're delighted to hear you appreciated the timely service and video updates at Greenway Mazda. Thank you for sharing your experience, and we look forward to serving you again!

October 17, 2024

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I arrived at my appointment on time and my vehicle was serviced at the time and the work was completed quickly and efficiently. More

by Kenneth Sanders
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Amador, Esteban Leon

Oct 17, 2024

Greenway Mazda responded

Kenneth, we're delighted to hear that your service experience at Greenway Mazda was prompt and efficient. Thank you for sharing!

October 17, 2024

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Employee Rating

Great experience, l am so happy with your services and attention. Thank you so much More

by marytejeda051
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Recommend Dealer
Yes
Oct 18, 2024

Greenway Mazda responded

Mary, thank you for taking the time to review Greenway Mazda! It really means a lot to hear that you're happy.

August 28, 2024

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Very friendly and they listened to your concerns. Car was serviced quickly and the video was very informative. It helped me to understand what was being done More

by Sandrakeney
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Recommend Dealer
Yes

Other Employees Tagged: Tony Amador

Aug 28, 2024

Greenway Mazda responded

Sandra, we're glad to hear that our team at Greenway Mazda provided friendly and informative service. Thanks for sharing your experience!

July 31, 2024

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Excellent service, and our service representative (Christopher) is outstanding. We would definitely recommend him and Greenway to others. More

by Anthony
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Recommend Dealer
Yes
Jul 31, 2024

Greenway Mazda responded

Anthony, thank you for recommending Christopher and Greenway Mazda! We're delighted to hear about your excellent service experience.

July 24, 2024

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I really enjoyed working Chris. He was very informative. I really liked the videos I recieved of the issues with the car. d More

by claytonmcdaniel
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Recommend Dealer
Yes

Other Employees Tagged: Tony Amador, Esteban Leon , Chris

Jul 24, 2024

Greenway Mazda responded

Clayton, we're glad to hear Chris provided you with informative service and helpful videos at Greenway Mazda. Thanks for the feedback!

May 04, 2024

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Employee Rating

Worst experience I ever had at a dealership misdiagnosed the problem with my vehicle and kept it for 2 weeks and fixed nothing. More

by EJordan
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Tony Amador, Esteban Leon

May 06, 2024

Greenway Mazda responded

I'm really sorry to read about your experience. Misdiagnosing a problem and keeping your vehicle for two weeks without fixing anything is not the standard of service we aim to provide. I'd appreciate the opportunity to discuss this further with you, so please reach out at your earliest convenience. Thank you, Chase Eason - Fixed Operations Director - steveneason@greenwayauto.com

May 06, 2024

EJordan responded

We spoke on numerous occasions about refunding my diagnostic fee and you said it was out of your hands. I want a full refund.

April 05, 2024

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Employee Rating

Thanks for the service that I received, I continue to stop by for the service, and always receive the best service from your office.......see you again soon More

by xpetiron
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Recommend Dealer
Yes
Apr 05, 2024

Greenway Mazda responded

We're delighted to know you've had a positive experience with our team at Greenway Mazda. We are here for anything else you might need down the road!

February 09, 2024

Dealership Rating
Employee Rating

Antonio Amador was exceptional in his handling my car services when I came in for my servicing. He took care of me and was very friendly and professional More

by jfmagee1
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Recommend Dealer
Yes
Feb 09, 2024

Greenway Mazda responded

We're glad to know Antonio provided exceptional service during your visit at Greenway Mazda. We strive for friendliness and professionalism in our work, so it's great to see that reflected in your experience!

January 23, 2024

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Overall good experience. Service advisor was knowledgeable and professional. Quick service time as well. I would recommend this place to any Mazda owners! More

by himtiaz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Greenway Mazda responded

We're glad to know you had a positive experience with our service team at Greenway Mazda. Thanks for recommending us — hope to see you again!

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