Jose Tabush

When we arrived, the experience immediately felt disorganized compared to other dealerships. There was no greeting, no basic customer service, and no effort to acknowledge us. We were simply told to disorganized compared to other dealerships. There was no greeting, no basic customer service, and no effort to acknowledge us. We were simply told to wait, and the overall environment felt unclean and poorly maintained. After waiting 30 minutes for a test drive, the vehicle had no gas and smelled strongly of cigarette smoke. When we asked for gas, we were told they “don’t typically do that for used vehicles,” which was very disappointing given the circumstances. Other dealerships would at least have gas in the car. JUST WOW. Communication throughout the process was inconsistent, and the finance manager was dismissive and made unnecessary comments about our travel distance. Remarks like “you can drive off just like the way you came” were unprofessional and unnecessary. We were also pressured to add an approximately $5,000 service package that had not been disclosed earlier in the process and was presented in a way that suggested it could not be removed, which felt misleading and not transparent. In Texas, dealerships are not permitted to misrepresent optional add-ons as mandatory or include charges that the consumer has not knowingly agreed to. This portion of the process felt deceptive, non-transparent, and inconsistent with standard dealership disclosure practices. We also experienced issues with credit handling, credit inquiries were run without clear communication or notice during the process, which added to the lack of transparency overall. Additionally, we observed concerning behavior toward other customers that raised further questions about how transparent the sales process is across the board. "So, your car has too many miles, so we have to do ___" I felt bad for those people were also being taken advantage of. Overall, the experience felt disorganized, high-pressure, and lacking basic professionalism. Based on our experience, we would not recommend this dealership. More

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I am very please with the service. I am happy with Arif my service advisor. I am happy with Arif my service advisor. More

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Greenway mazda is a professional dealership looking to do principled business. Their team there are all professionals and do not resort to the horror story tactics we all have heard. I want to give a special principled business. Their team there are all professionals and do not resort to the horror story tactics we all have heard. I want to give a special shoutout to Jose who took of us. He answered all our questions, worked diligently over the phone and in person, and left us with all our questions answered. Thank you so much jose! More

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Had a great experience when searching for a new vehicle. Jose was very informative and had really great knowledge of each vehicle in the range and the features that each offered. I am very happy with my sel Jose was very informative and had really great knowledge of each vehicle in the range and the features that each offered. I am very happy with my selection and the level of service provided - very happy with my purchase and will continue to utilize Greenway for all of my service needs. More

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We got what we wanted at a great price. Jose was great to work with. Jose was great to work with. More

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Very helpful, and knowledgeable about the product. Good service, pleasant to work with. Other dealerships did not have the same level of care. Brandon was and very patient. And a big shout out Good service, pleasant to work with. Other dealerships did not have the same level of care. Brandon was and very patient. And a big shout out to Jose Tabush, my sales guy, who is exceptional. More

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⸻ I had a great experience working with Jose. He was very patient and took the time to answer all of my questions. Jose and his team made sure I understood every option available to me, and they He was very patient and took the time to answer all of my questions. Jose and his team made sure I understood every option available to me, and they helped me get out of a predatory lender I had been stuck with on my previous cars. They were thorough, explained the products clearly, and provided me with a much lower interest rate. The service was excellent from start to finish. I highly recommend this dealership—especially working with Jose. More

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Jose, Rahim, and Juan were all great to deal with. I’ve been going to greenway for over 7 years now, and I do not regret my choice! I’ve been going to greenway for over 7 years now, and I do not regret my choice! More

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Juan was so knowledgeable and helped both me and my husband find the right vehicle and deal for us. Rahim, the General Manager was so professional and courteous. You can tell he’s working hard for his husband find the right vehicle and deal for us. Rahim, the General Manager was so professional and courteous. You can tell he’s working hard for his team there. Juan in finance is a joy to speak with. All in all it was a great experience. More

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Jose at Greenway Mazda was a gem to work with. He was knowledgeable, professional and real. Thank you for working with me to find the vehicle I wanted and having it delivered so quickly! He was knowledgeable, professional and real. Thank you for working with me to find the vehicle I wanted and having it delivered so quickly! More

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