Francisco Garibay
Francisco Garibay at Volkswagen of Salem

Francisco Garibay

Sales

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.9
12 Reviews
4.9

12 Reviews

Write a Review

12 Reviews of Francisco Garibay

October 07, 2024

Dealership Rating
Employee Rating

They did what they said they were going to do and no charges to me. I bought 2 cars there a 2018 Passat and a 2020 King Ranch truck. They've been nothing but good to me! To be fair my memory is not good More

by SILASJON358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 09, 2024

Dealership Rating
Employee Rating

Francisco (Javier) was wonderful! Very attentive to my wants and needs. He went above and beyond to find me the right car at the right price. He was very pleasant to work with as wel More

by LASALLESHARON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2024

Volkswagen of Salem responded

Thank you so much for your excellent review, Sharon! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 28, 2024

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Employee Rating

Friendly and helpful people who help you out and make your day we appreciate your friendship More

by MUDDWOMAN2233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2024

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 26, 2024

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Employee Rating

I was very happy with my experience with Francisco. He made sure to take the time to explain all the details of the sale and trade in process and listened to everything I was looking for. More

by CORYMBOWERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Volkswagen of Salem responded

Cory, we are very happy to hear that Francisco provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 24, 2024

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Employee Rating

Francisco did a great job seating up our appointment, but he just started the deal. More

by Rskut
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wenzel , Richard Rowe 10/10

Aug 26, 2024

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 18, 2024

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Employee Rating

They came through for us. We travelled from Hillsboro to look, and left with our vehicle. More

by CTEWS22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bailey

Aug 19, 2024

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 18, 2024

Dealership Rating
Employee Rating

He helped our family, especially our daughter buy her first car. It was a great experience for her and we appreciate the flexibility, kindness, and quickness throughout the process. More

by CTEWS22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bailey

Aug 19, 2024

Volkswagen of Salem responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Francisco or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 17, 2024

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I had an outstanding experience at Volkswagen of Salem, Oregon! From the moment I walked in, the staff was welcoming, knowledgeable, and eager to assist without being pushy. The dealership has a great sele More

by LUXE16889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2024

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 29, 2024

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Employee Rating

Pretty pleased with my experience there! No one was pushy and they were all really chill! Not to mention when I couldn't find the salesmen that I was talking to another one came and helped m More

by A.COURTNEY.56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wenzel , Peter Kotenko

Jul 30, 2024

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 13, 2021

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Employee Rating

Not very happy that 24hrs after getting our subaru the clutch went out and we had mentioned a burning smell when the sales guy brought it to us to test drive. Would not recommend volkswagen of salem to a More

by Unsatisfiedcustomer
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 14, 2021

Volkswagen of Salem responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Joshua Hunsaker | General Manager

Jul 14, 2021

Unsatisfiedcustomer responded

I already reached out to the company they said the $3600 warranty would cover the repair but we are expected to pay the $250 deductible. Even after i had asked the company if they would in good faith. The reason i asked is because what if we didnt get the warranty then what, would we still get help? Or just be expected to pay 2k for the clutch replacement? If they are willing to help then pay the deductible and we are even and I will delete this review. If not my feelings stand and i feel we are being held responsible for the repair, because in no way did the dealership help other than fix the problem which we couldve gone to any repair shop and had the warranty company pay them to fix it and a preferred option would be take it to a subaru dealership who had subaru certified mechanics!

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