Finance Department

My experience at Toyota of Hollywood was excellent. Jose Verona from used car sales was the salesman and he did a great job, answered my questions, provided me with additional information about the ca Jose Verona from used car sales was the salesman and he did a great job, answered my questions, provided me with additional information about the car. Darian from the Finance department did an excellent job of working me through the sales contract quickly and efficiently. More

by ndjbruce Verified Customer Verified Customer

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Mr. Sleman is a one gentleman and his group is marvelous. Come togeder for many tome. Thanks a lot Come togeder for many tome. Thanks a lot More

by RICARDO170155 Verified Customer Verified Customer

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They don’t chec the tire pressure , when I left the dealer my tire is low pressure dealer my tire is low pressure More

by karl_alviarez Verified Customer Verified Customer

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Forty muy amble y excellent vendedor rapido cordial amigable con concomitant de li que estaba ofreciendo amigable con concomitant de li que estaba ofreciendo More

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Muy buenos esos compañeros en su trabajo realizado muy amables con los clientes son muy respetuosos y eficientes amables con los clientes son muy respetuosos y eficientes More

by yunior123hij Verified Customer Verified Customer

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New ——BEWARE They have zero integrity———— SALES PERSON: JAWAD MEHENTI SOLD ME USED RAV4 CAR FOR COST OF NEW CAR. DIANA THE OWNER DOES NOT RESPOND I purchased a Certified Pre-Owned 2024 Toyot PERSON: JAWAD MEHENTI SOLD ME USED RAV4 CAR FOR COST OF NEW CAR. DIANA THE OWNER DOES NOT RESPOND I purchased a Certified Pre-Owned 2024 Toyota RAV4 XLE from Craig Inn Toyota Hollywood, Florida, and this was one of the most disappointing car-buying experiences I’ve ever had. Jawad mehenti was the sales agent. If you come across this guy please be careful. He will mislead you purposely and overprice the price. The vehicle was advertised online for $28,888, but after spending hours at the dealership, the final price ended up being almost the same as a brand-new RAV4. They added several hidden fees — including reconditioning, dealer charges, and filing fees — that were never clearly disclosed upfront. Even after including all these hidden taxes and fees, I ended up paying significantly more than expected, completely defeating the purpose of buying a pre-owned car. The advertised price was simply a bait to get customers in the door. This level of misleading pricing and lack of transparency is unacceptable, especially from a Toyota-certified dealership. I am filing a formal complaint with Toyota Corporate and the Better Business Bureau (BBB) to ensure others are warned about these practices. If you’re considering this dealership, please protect yourself — get every cost in writing before you sign anything, or take your business elsewhere. I found Toyota Doral to be more reliable. They had given a quote below $35 k. Whereas Toyota of Hollywood sold a used car for $34 k. Such bad Sales Ethics. Salesman reply was we put everything on paper it was your fault that you signed it. So if you go in not knowing much about cars they will absolutely cheat you. I understand if people want to make a higher sale of $1000 but to cheat a customer to the tune of $5000 that takes a completely heartless human to do that. I tried contacting Diana but no response. All in all once sale is done they do not care. More

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Very professional and good services I will total recommend it good experience environment nice and clean dealership recommend it good experience environment nice and clean dealership More

by ADMIN58 Verified Customer Verified Customer

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Sandra was the best at explaining all the features and possible options to buy a car. She was kind and had the patience to answer all of our questions. Her team was also very helpful in later in setting u possible options to buy a car. She was kind and had the patience to answer all of our questions. Her team was also very helpful in later in setting up the technology details on my phone too! More

by MAIALAK Verified Customer Verified Customer

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My experience was good I'm looking forward for my next service i like my service experience service i like my service experience More

by Shakera Nelson Verified Customer Verified Customer

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It was truly a pleasurable experience buying a car from them. We were treated exceptionally good by everyone we came in contact with. My sincere thanks to Oscar Serrano and Kristina Thomas for all they did them. We were treated exceptionally good by everyone we came in contact with. My sincere thanks to Oscar Serrano and Kristina Thomas for all they did for us. They absolutely went above and beyond to make us happy and it is appreciated. More

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