Finance Department

So Alex Castillo that works for Sandra gave me a quote of $329.70 for a lease last Wednesday I went to pick up the car. He said there’s a problem it’s gonna be another $20.. really xxxxxx me off so the finan $329.70 for a lease last Wednesday I went to pick up the car. He said there’s a problem it’s gonna be another $20.. really xxxxxx me off so the finance guy got it down another eight which left me with 12 I should’ve just walked out but I didn’t wanna go through the whole xxxx thing over and over again. Alice was not honest with me and he kept saying things like well there was nothing I could do about it. It was a new month and he didn’t save the deal. He gave me then he made another excuse that he didn’t have the VIN number and the finance guy told me that was all xx so I think you guys owe me $144 times three which comes to $432 for the rest of my lease. That would be the good thing to do that would be the small thing to do if you wanna keep me as a customer and not tell hundreds of people what you guys did to me Alex needs to be reprimanded and you need to find out what the xxxx really happened there. Also too much fast talking from him way too much. This is why people hate buying cars. Jay Baer More

by Jay Baer Verified Customer Verified Customer

Report | Print

The dealership and buying was a great experience. Everyone I interacted with were nice and wanted to make sure everything went smoothly. Everyone I interacted with were nice and wanted to make sure everything went smoothly. More

by Rashidtheodore Verified Customer Verified Customer

Report | Print

Excellent service Friendly staff very good Experience Knowledgable staff especialy Sandra Molina Good athmosfere and good staff Knowledgable staff especialy Sandra Molina Good athmosfere and good staff More

by Radinka Solic Verified Customer Verified Customer

Report | Print

Excellent verdor, good attention I was attending with Sandra Molina, she is excellent and good attention Sandra Molina, she is excellent and good attention More

Report | Print

The dealer sold me a car with the tire plugged in an illegal area which was dangerous. I became aware as the tire light repeatedly came on. I went to the tire shop and the advised me to take the car bac illegal area which was dangerous. I became aware as the tire light repeatedly came on. I went to the tire shop and the advised me to take the car back to the dealer and don’t drive over 70mph as the tire could explode what makes this bad is I drove to Panama City on the the plugged tire which was very dangerous. I would never buy from them again. More

by kevinssmith Verified Customer Verified Customer

Report | Print

I had a very serious and concerning experience with Toyota of Hollywood. A hard credit inquiry was run on my credit report without my authorization while I was only requesting a vehicle price and finan Toyota of Hollywood. A hard credit inquiry was run on my credit report without my authorization while I was only requesting a vehicle price and financing quote. I never signed or consented to a credit check. After discovering the unauthorized inquiry, I requested documentation proving my consent, and none was provided. This matter has been formally reported to Toyota Corporate, 700Credit, the CFPB, FTC, BBB, and the State Attorney General. Consumers should be extremely cautious and ensure their credit is not accessed without proper authorization. More

Report | Print

The service is exactly what it is supposed to be. The manager is very attentive to the customer, and overall they take care of what needs to be done, even if it means going the extra mile. The manager is very attentive to the customer, and overall they take care of what needs to be done, even if it means going the extra mile. More

by Afarina37 Verified Customer Verified Customer

Report | Print

The service was fast and professional; this is my third Toyota from this dealership, thank you! Toyota from this dealership, thank you! More

by cocineparati Verified Customer Verified Customer

Report | Print

Here is a clean, professional review you can submit: I had an oil change done at Toyota of Hollywood, Florida. The service was very nice, the staff was professional and courteous, and the price was fair. had an oil change done at Toyota of Hollywood, Florida. The service was very nice, the staff was professional and courteous, and the price was fair. Everything was handled efficiently and clearly. Overall, it was a good experience and I would return for future service. More

by Redandreder Verified Customer Verified Customer

Report | Print

Dealerships is big with a lot of cars to choose from, and includes a subway in case you get hungry includes a subway in case you get hungry More

Report | Print