Finance Department
Finance Department at Toyota of Hollywood FL

Finance Department | Page 110

Finance Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.4
1,145 Reviews
4.4

1,145 Reviews

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1145 Reviews of Finance Department

December 16, 2021

Dealership Rating
Employee Rating

I am went to Toyota of Hollywood and the sales experience as a first time buyer was excellent. Finance, used car manager and the sales team Reggie ND Edwin were tremendous. Toyota of Hollywood has a great t More

by Yaniquewright89
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Rosado and Reggie Passe

Dec 16, 2021

Toyota of Hollywood FL responded

Thank you for complimenting our team at Toyota of Hollywood! Reggie and Edwin will be thrilled to see that their assistance helped us earn your five-star review. We are also so happy that you had an excellent first-time buying experience. We look forward to seeing you back again soon!

December 07, 2021

Dealership Rating
Employee Rating

nice Good customer service thank you I will refere people to him because is nice More

by poliardedny50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Toyota of Hollywood FL responded

We appreciate your support! Thanks so much for the kudos and we wish you many safe and happy miles. Have a great day! - Toyota of Hollywood

October 29, 2021

Dealership Rating
Employee Rating

Great sales and customer service in the purchase of My 2019 RAV4. They made the experience great More

by Gbraun0026
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Molina, Toyota of Hollywood Service Department, Showroom Sales , Angela Serrano, Mike Voelz

Oct 29, 2021

Toyota of Hollywood FL responded

Congratulations on your 2019 Toyota RAV4! We are happy to hear that our team took such great care of you throughout the purchase process. Thank you from all of us at Toyota of Hollywood!

October 07, 2021

Dealership Rating
Employee Rating

To pick up my car after i order and y recive a call from the sales person it was 3 hours they say are cleaning More

by Nelson n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 07, 2021

Toyota of Hollywood FL responded

Hi Nelson - I'm sorry to hear that you're frustrated. We never intend to keep our guests waiting, and I apologize for the delay you experienced. We value our guest's time, and it's disappointing that this wasn't exemplified during your visit. I would like the opportunity to speak with you directly to see what I can do for you. Please contact me at your earliest convenience if I can assist you in any way. Thank you, Herbie Lopez - General Sales Manager - 954-893-4606

July 28, 2021

Dealership Rating
Employee Rating

The process of buying my car was smooth and transparent, Joel is an A+ seller!, I found exactly the color and confort car I was looking for! More

by Ana Lacayo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Showroom Sales

Jul 28, 2021

Toyota of Hollywood FL responded

Ana, it makes our day to hear that you had such a positive purchase experience with Joel and the team! Thank you for coming to Toyota of Hollywood and for taking the time to review our work. We hope you are loving your new car!

April 26, 2021

Dealership Rating
Employee Rating

This is the worse Dealership they disrespect females. They run your credit without permission. They said they are going to help you then they stop. They lie treat very well at the beginning then they mis More

by Kd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Showroom Sales , All the emails especially males back each other. They treat minorities wry different. Even if they are Hispanic I suggest you go with a make for a better treatment.

Jun 16, 2021

Toyota of Hollywood FL responded

I am very sorry you felt mistreated at our Dealership. We strive to provide exceptional service and regret we failed leaving you with a pleasant experience. We have implemented appropriate terminology to explain to our customers when obtaining SSN and DOB that the intention is for a credit review. We are unable to process anyone's credit with their verbal consent and anyone providing us their SSN and DOB, our database does not store this information due to privacy laws. This information is obtained from the client in order to process credit. Thank you.

April 20, 2021

Dealership Rating
Employee Rating

La vendedora Adriana Paola Quintero Queipo (La Chiqui) su equipo de trabajo en conjunto con el mánager de finanzas (Many) me estafaron con la venta de un auto, al mes me dicen que debo entregarlo por no obte More

by JRMARQUEZLARREAL
Recommend Dealer
No

Other Employees Tagged: Adriana Paola Quintero Queipo

Jun 16, 2021

Toyota of Hollywood FL responded

Lamento que usted tuvo esta experiencia y no se le explico claramente como funcionan las aprobaciones temporales. Muchas veces cuando el banco verifica la informacion en las solicitudes y si no esta 100% correcto rechazan los terminos de fianciamiento. Por favor tener en cuenta que el dealer quiere venderle el auto pero igual es el Banco que decide si aprueban los terminos del prestamo. Muchas veces lo que se requiere es una mayor porcentaje de entrada. Asesoramos a Manny Y Adriana para que puedan explicarle mejor y mas claramente los terminos y contingencias del banco.

Jun 16, 2021

JRMARQUEZLARREAL responded

( Aprobaciones Temporales ) ah ok ! Pero eso no se lo explican a los clientes.Todo esto es un fraude, Se aprovecharon que en ese momento no tenía documentos solo una copia del pasaporte venezolano.Me dieron el carro con la intención de quitármelo al mes de uso. Está bien, no hay problema, regrésenme para atrás mi pago inicial de $2500.Tengo factura y recibo de la Toyota Hollywood del dinero que les entregue en efectivo,Oh lo que está pasando aquí es que me estafaron ???

January 30, 2021

Dealership Rating
Employee Rating

The worst experience!!!! NEVER..... recommended long wait to get exhausted and accept at the end ... get a the worst negotiation you see at the end the nightmare More

by Dariana Alviarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

December 06, 2020

Dealership Rating
Employee Rating

Richard was a great help. I purchased a Toyota Camry in 2011, the car was great so I bought a 2019 from a dealer that was closer to home. I went to look at 2020 Camry's just to look, I didn't need a new ca More

by youngstar0218
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Richard Jean-Louis , K. Monteisse (Finance) I hope i'm spelling her name correct.

August 09, 2020

Dealership Rating
Employee Rating

Excelent Experience. Recommended 100% Our experience has been unbeatable. Yesterday my husband and I, after searching through dozens of dealers, were lucky enough to go to the Toyota deale More

by Concepcion y Gustavo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Camilo Alfonso, Edwin Rosado, the best manager we have ever known

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