4 Reviews
Write a Review4 Reviews of Fawzy Mansour
May 19, 2025
DO NOT BUY FROM HERE IF YOU LIVE OUT OF STATE. I have purchased two new Hondas from Scott Robinson. One in 2017 and the other in 2025. The difference is in 2017, I was a California resident and n I have purchased two new Hondas from Scott Robinson. One in 2017 and the other in 2025. The difference is in 2017, I was a California resident and now I currently am not. I was assured when purchasing the car that it would be an easy and seamless process that they would assist me with fully. Boy was I wrong, not only did they not send my title to the correct state that is STATED ON MY DRIVERS LICENSE, (they knew to because I did NOT pay for registration fees and they gave me a 1 way ticket to drive the car to my state to immediately register it.) I've dealt with this mess with Honda Finance company (the only group that has been willing to find a resolution for this) for now 3 months!!!!! I have not been not capable of registering for 3 months!!!!!!! Honda Finance has told me over 4 times that this was fully the responsibility of the dealership. I have spoken to the dealer manager 3 times, to be told each time that he completely does not understand the concept of transferring titles and to quote him, "he does not understand why am I am even calling because it's not my job to get the title in my correct state to register?" THESE PEOPLE SELLING YOU CARS, AND BEING THE MANAGER OF THE ENTIRE DEALERSHIP DO NOT EVEN UNDERSTAND THAT A TITLE NEEDS TO BE IN THE STATE YOU RESIDE IN TO BE ABLE TO EVEN REGISTER IT. I would not and will not ever go to Scott Robinson again, or recommend them to ANYONE. This has not only been a complete headache, but it has been a financial burden to me and has put me at legal risk for having an unregisterable car for multiple months while having multiple small children that I am not capable of driving around. All the while, Scott Robinson will not offer any help, and now will not even return my calls. More
Other Employees Tagged: Freddy Gardner, Herbert Castro, Jim Cappella, Mike Martello, Randy Lee, Stuart Lipschitz, Sebastian Kosiarz, Kenneth Bonner
November 09, 2014
Real Customer Service Best car buying experience in the last 20 years. Fawzy took customer service to a whole new level. Very thorough and friendly with a no pressure sal Best car buying experience in the last 20 years. Fawzy took customer service to a whole new level. Very thorough and friendly with a no pressure sales attitude. In my opinion...one of the best in the business. Will return soon for my next Honda. Mike & Rose Espenshade More
Other Employees Tagged: Tony Sassadyn
January 20, 2013
I bought a 2013 Accord and I had an awesome experience with Fawzy Mansour. He was friendly , knowledgeable, and very attentive to my needs. He was not pushy at all. I trusted his honest opinions of the pr with Fawzy Mansour. He was friendly , knowledgeable, and very attentive to my needs. He was not pushy at all. I trusted his honest opinions of the product he was selling. I will definetly recommend him and Scott Robinson to anyone shopping for a car.... Niki, Torrance, CA More
December 04, 2012
I just bought a 2012 Honda Accord on Saturday. Fawzy Mansour was my sales consultant. I was grateful to have such a patient salesman. He took time to explain to me the features on the 2012 model. He did Mansour was my sales consultant. I was grateful to have such a patient salesman. He took time to explain to me the features on the 2012 model. He did not pressure me to buy and was extremely helpful. It was my first car buying experience and he made it pleasant. I will definitely recommend him and Scott Robinson Honda to my friends and family. I was able to get the car I wanted and stay within my budget. I am a very happy customer. More

