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Evelyn Betancourt
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Evelyn Betancourt
Sales Associate
Banister Ford of Marlow Heights
5000 Auth Rd.
Marlow Heights, MD 20746
112 Reviews
112 Reviews
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112 Reviews of Evelyn Betancourt
October 28, 2024
Employees were very professional and courteous,waiting room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus More
by brenda.barbour
Verified CustomerOther Employees Tagged: Bobby Gray, Sonny Betancourt, Sherrill Smith, Devron Stevenson, Shana Jefferson
October 17, 2024
The experience was great. Still waiting for the Service Center to schedule repair of carpet in vehicle. Still waiting for the Service Center to schedule repair of carpet in vehicle. More
by bjcshu
Other Employees Tagged: Sonny Betancourt, Sherrill Smith, Devron Stevenson, Shana Jefferson, Ayonia Allen
September 04, 2024
Salesman and the financial representative were dishonest regarding the discount!! I was very disappointed in the purchase price. regarding the discount!! I was very disappointed in the purchase price. More
by brenda5wall
Other Employees Tagged: Sonny Betancourt, Devron Stevenson
September 03, 2024
Finance department is terrible! Wouldn’t recommend to friends or family at all! Don’t receive call backs either! Wouldn’t recommend to friends or family at all! Don’t receive call backs either! More
by onelove
Other Employees Tagged: Davonte Manuel, Mel Worsham
August 14, 2024
Tried sneaking in hidden fees, I will not be recommending anyone to the dealership ever anyone to the dealership ever More
by onelove
Other Employees Tagged: Kevin Bowman, Mel Worsham
August 07, 2024
Don’t buy here and save yourself the headache! I bought a vehicle from this dealer on July 24. Day 4 of driving this vehicle, the vehicle start making loud sounds and A whistling noise when it’s i I bought a vehicle from this dealer on July 24. Day 4 of driving this vehicle, the vehicle start making loud sounds and A whistling noise when it’s in reverse. The vehicle is having some kind of electrical issues. The front screen randomly cut off while I’m listening to music. This is my second Chevy trax so I can confirm this is not normal. I took my vehicle back to have them look at it. they refuse to fix the issue and they refuse to take the vehicle back. I ended up talking to the manager, and he was completely rude and hung up on me while I was expressing the issues that I was having with the vehicle that I brought from the dealership that’s that he’s running. If you’re reading this, please go somewhere else. These people are scam artist and management will not help you at all More
by Christine P
Other Employees Tagged: Sonny Betancourt, Mel Worsham , Diggs
June 20, 2024
Banister ford provided great on time service and very friendly and professional personnel and keep you informed throughout the process friendly and professional personnel and keep you informed throughout the process More
by epidet1
Other Employees Tagged: Bobby Gray, Sonny Betancourt
June 02, 2024
My vehicle has been in and out the shop the past two months and today I find out my transmission still does not shift correctly. I'm not sure if the mechanic working on my truck is competent. Idk what months and today I find out my transmission still does not shift correctly. I'm not sure if the mechanic working on my truck is competent. Idk what's going on this is a ford vehicle. I would not recommend Ford vehicles or services based on my experience. More
by hollisar
Other Employees Tagged: Bobby Gray, Chris Oyedeji, Sharon Wilson, Davonte Manuel, Carlos Scott, Amarjot Vohra, Mohammed Qureshey, Kelly Kinsey
May 06, 2024
The experience was relatively pleasant. We were able to get the price we asked for and the features we were looking for. However, the paperwork process took way too long. Compared to my las We were able to get the price we asked for and the features we were looking for. However, the paperwork process took way too long. Compared to my last purchase, a 2018 Tesla Model 3, this was painful and didn't need to be this hard. Everyone was pleasant and professional; it just needs to be streamlined. Also, a few details were missed that I have had to go back to the dealership to resolve. In particular, why was the vehicle not given a full charge before I took over? You wouldn't sell a gas engine with an empty tank; why give a customer an EV with no range? More
by klesley
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