Kelly Kinsey

Everything went well. My truck sound so much better after my oil change. I definitely will be returning for breaks and filters My truck sound so much better after my oil change. I definitely will be returning for breaks and filters More

by Mswilson3895 Verified Customer Verified Customer

Helpful 2

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This was definitely a better experience this time than the last time I was there. New and improved staff that want change. Looking forward to the next time I need a service the last time I was there. New and improved staff that want change. Looking forward to the next time I need a service More

by cameron.pilot Verified Customer Verified Customer

Helpful 6

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My vehicle has been in and out the shop the past two months and today I find out my transmission still does not shift correctly. I'm not sure if the mechanic working on my truck is competent. Idk what months and today I find out my transmission still does not shift correctly. I'm not sure if the mechanic working on my truck is competent. Idk what's going on this is a ford vehicle. I would not recommend Ford vehicles or services based on my experience. More

by hollisar Verified Customer Verified Customer

Helpful 0

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Clear conversation in setting up the appointment and then helpful notices on the progress of the work. Everyone at pickup time were helpful! helpful notices on the progress of the work. Everyone at pickup time were helpful! More

by PRESTONMEARS Verified Customer Verified Customer

Helpful 8

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Convenient reliable hardworking price has went up higher then normal completed work in timely manner then normal completed work in timely manner More

by ivoryman3201 Verified Customer Verified Customer

Helpful 8

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Fast pick up and delivery service performed. They did a great job. The drivers were nice as well. They did a great job. The drivers were nice as well. More

by kkinseyjr Verified Customer Verified Customer

Helpful 8

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Like this dealership friendly advisers friendly techs would recommend this dealership to all my friends would recommend this dealership to all my friends More

by mustangkid1986 Verified Customer Verified Customer

Helpful 10

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Car was estimated to be there for a week for recall fix. Was finished a day earlier. Bought a ford because of Chevrolet service. Was finished a day earlier. Bought a ford because of Chevrolet service. More

by wstreeter56 Verified Customer Verified Customer

Helpful 0

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Davante was very helpful. Thank you for the smooth and quick service. I would recommend service at banister ford. Thank you for the smooth and quick service. I would recommend service at banister ford. More

by amandaahhall Verified Customer Verified Customer

Helpful 12

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Dealership charged 600. 00 for labor on a 90k service. Complete price gauging and took advantage of customer. Told us that because they put two technicians on the job they 00 for labor on a 90k service. Complete price gauging and took advantage of customer. Told us that because they put two technicians on the job they had to charge double the price for labor. I’ve never been treated more rudely by a manager (Kelly) who could have cared less about an upset customer. All he could say was the price was the price. I will never go there again not will I ever recommend Bannister Ford at Marlow Heights. Beware!! More

Helpful 1

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