Carlos Scott

Everything went well. My truck sound so much better after my oil change. I definitely will be returning for breaks and filters My truck sound so much better after my oil change. I definitely will be returning for breaks and filters More

by Mswilson3895 Verified Customer Verified Customer

Helpful 2

Report | Print

Everything was great. From the beginning to the end. customer service and work done was very good. I would recommend Banister to my friends and family. From the beginning to the end. customer service and work done was very good. I would recommend Banister to my friends and family. More

by fraley1973 Verified Customer Verified Customer

Helpful 4

Report | Print

My vehicle has been in and out the shop the past two months and today I find out my transmission still does not shift correctly. I'm not sure if the mechanic working on my truck is competent. Idk what months and today I find out my transmission still does not shift correctly. I'm not sure if the mechanic working on my truck is competent. Idk what's going on this is a ford vehicle. I would not recommend Ford vehicles or services based on my experience. More

by hollisar Verified Customer Verified Customer

Helpful 0

Report | Print

Convenient reliable hardworking price has went up higher then normal completed work in timely manner then normal completed work in timely manner More

by ivoryman3201 Verified Customer Verified Customer

Helpful 8

Report | Print

Davonte Manuel is the best. And mechanic Bobby is great. I've been requesting him since I've had my 06 Expedition. These two guys are a great team. Everytime I come in for a ser And mechanic Bobby is great. I've been requesting him since I've had my 06 Expedition. These two guys are a great team. Everytime I come in for a service they will make sure my vehicle service is done right..thanks and keep up the great work. More

by RTHOMASX3 Verified Customer Verified Customer

Helpful 12

Report | Print

Like this dealership friendly advisers friendly techs would recommend this dealership to all my friends would recommend this dealership to all my friends More

by mustangkid1986 Verified Customer Verified Customer

Helpful 10

Report | Print

Not bad good service have vehicle ready on time but they to start washing customers cars to start washing customers cars More

by ivoryman3201 Verified Customer Verified Customer

Helpful 0

Report | Print

The associates communicates clearly, very professional, caring, service was excellent, I was able to get home in time to let my pet out. Thank you so much for being very proficient, understanding and quick caring, service was excellent, I was able to get home in time to let my pet out. Thank you so much for being very proficient, understanding and quick. More

by loveablejkl Verified Customer Verified Customer

Helpful 12

Report | Print

DARVELL FOSTER AND SHARON WILSON ARE VERY PROFESSIONAL AND GIVE GREAT CUSTOMER SERVICE, VERY KNOWLEDGEABLE OF THEIR JOBS AND HAVE TREMENDOUS AMOUNTS OF EXPERIENCE IN ALL AREAS OF CARS AND CAN ANSWER ANY Q AND GIVE GREAT CUSTOMER SERVICE, VERY KNOWLEDGEABLE OF THEIR JOBS AND HAVE TREMENDOUS AMOUNTS OF EXPERIENCE IN ALL AREAS OF CARS AND CAN ANSWER ANY QUESTIONS AND RESOLVE ANY ISSUES THAT YOU MAY HAVE, THEIR EXPERTISE IN THE CAR BUSINESS AND SERVICE DEPARTMENT IS EXEPTIONAL AND I WON'T TAKE MY CAR ANYWHERE ELSE, THEY ALSO GO ABOVE AND BEYOND TO MAKE SURE ALL OF THE MECHANICS, AUTOMOTIVE TECHNICIANS & SUPERVISORS ALL KNOW THEIR JOBS AS WELL AND HAVE THE HIGHEST QUALIFICATIONS TO SERVE THEIR CUSTOMERS TO THE HIGHEST SATISFACTION AND THEY DO JUST THAT AND VERY WELL!!! AWESOME JOB TO BANNISTER FORD AS YOU SHOULD BE THE NUMBER ONE DEALERSHIP IN MARYLAND!!!!! More

Helpful 11

Report | Print

This is the worst Dealership in History! Tried to charge me 1,069$ for changing to snap on sensors. The service manager claimed it would take 3hrs. I rejected this price ask to speak to the Tried to charge me 1,069$ for changing to snap on sensors. The service manager claimed it would take 3hrs. I rejected this price ask to speak to the General manager he then said that his service was giving me a break and should have charged me 4hr labors which would have been more money! I decided to go to another auto mechanic and got it done in 30 minutes for 140.00$ What a rip off. More

Helpful 0

Report | Print