Erika Pineda
Erika Pineda at Mercedes-Benz of Boston

Erika Pineda

Commercial Vehicles Service Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.8
50 Reviews
4.8

50 Reviews

Write a Review

50 Reviews of Erika Pineda

November 18, 2024

Dealership Rating
Employee Rating

Helpful on the phone and in person. Good information on our repair. We will be back! More

by jplassmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Nov 19, 2024

Mercedes-Benz of Boston responded

We're so glad our Mercedes-Benz of Boston team could provide such helpful assistance! Thanks so much for the review. We look forward to serving you again in the future!

September 25, 2024

Dealership Rating
Employee Rating

The Team was helpful friendly. Ready for my arrival and provided a good explanation of the work and associated costs. The van was ready on time. More

by Scott M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wetzonis

Sep 25, 2024

Mercedes-Benz of Boston responded

Scott, we're glad to hear our team at Mercedes-Benz of Boston provided you with a smooth and informative experience. Thanks for sharing your feedback!

September 19, 2024

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Employee Rating

Great customer service, time consideration was important. Very professional! Very welcoming. Education on services provided More

by Bfern
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Mercedes-Benz of Boston responded

Bfern, we're delighted to hear you had a positive experience with our team at Mercedes-Benz of Boston. Thanks for highlighting the professionalism and welcoming atmosphere!

September 11, 2024

Dealership Rating
Employee Rating

I wanted to take a moment to share my positive experience with the service I received on my Mercedes, which is now seven years old. Thanks to the excellent care over the years, it drives like it was just man More

by MTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Sep 11, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that Schneider and Erica have consistently provided top-notch service for your vehicle here at Mercedes-Benz of Boston. Thank you for sharing your positive feedback. We look forward to continuing to serve you in the future!

May 11, 2024

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Employee Rating

The service was super fast and also the quality of the service. And I also want to say that the people who helped me were very professional and honest, the Van still had a warranty and I didn't know, but More

by socratescamila0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wetzonis

May 13, 2024

Mercedes-Benz of Boston responded

We're glad to know you had a positive experience with our team at Mercedes-Benz of Boston. It's great that they were able to help with your warranty coverage! Thanks for the review and take care!

February 21, 2024

Dealership Rating
Employee Rating

Excellent service as always, Best Mercedes Benz dealership, Albert is the best manager, deserves a lot of credit, great job, thank you very much, Dr.Talalayevsky! More

by talgre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Berisha

Feb 21, 2024

Mercedes-Benz of Boston responded

We're so glad to know you had an excellent experience with us at Mercedes-Benz of Boston! Your kind words about Albert and our team are greatly appreciated. We look forward to serving you again in the future!

December 14, 2023

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Employee Rating

Outstanding customer service. Very accommodating. Gave me fair value for my trade. Highly recommend them. More

by Shima72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Mercedes-Benz of Boston responded

We're delighted to know you had an outstanding experience with us at Mercedes-Benz of Boston. We appreciate your recommendation and look forward to serving you again in the future!

December 01, 2023

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Employee Rating

HORRIBLE BUSINESS THEY INSPECTED MY TRUCK WITH BAD BREAKS passenger front seat belt not working and still passed inspection sticker the Gm don’t care about the customers at all or our safety take your money More

by Randsonsautorepair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff Davis, Umer Iqbal, Richie Bautista , Carlos Romero

September 09, 2023

Dealership Rating
Employee Rating

Easy to make appts. , very knowledgeable and helpful staff, delivery service first rate - worth the pricey costs! More

by leepiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Mercedes-Benz of Boston responded

We're glad to know you found our team at Mercedes-Benz of Boston knowledgeable and helpful, and that the delivery service met your expectations. Thanks for sharing your experience!

July 29, 2023

Dealership Rating
Employee Rating

Recently brought my five year old Mercedes in for service, they treat me like a brand new customer every single time. Schneider and the service team are above five stars. More

by MTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Aug 01, 2023

Mercedes-Benz of Boston responded

We're so glad to know that Schneider and our service team at Mercedes-Benz of Boston consistently provide you with top-notch care. Thanks for your continued support, we appreciate it!

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