Albert Berisha

I had an outstanding experience during my recent service visit. The staff was welcoming, professional, and genuinely attentive. Patrick, the service advisor, took the time to clearly explain everything, kep visit. The staff was welcoming, professional, and genuinely attentive. Patrick, the service advisor, took the time to clearly explain everything, kept me updated throughout the process, and made sure all my questions were answered. The work was completed efficiently and on schedule. The car came back running perfectly—cleaner than when I dropped it off, which was a nice touch. It’s clear the team takes pride in both their technical expertise and customer care. Highly recommend to anyone looking for reliable, transparent, and top-notch service! More

Report | Print

I have been a customer of this dealership for 43 years, both for purchasing every car I am had during those years, and also for servicing of those automobiles. It has always been a great dealership with a both for purchasing every car I am had during those years, and also for servicing of those automobiles. It has always been a great dealership with a wonderful customer service. My present service representative, Albert, is the best day of had during all these years. He always responds very quickly to any request, I make my telephone or in person. He works hard to accommodate my schedule whenever he can. More

Report | Print

⭐️⭐️⭐️⭐️⭐️ Outstanding Service at Mercedes-Benz of Boston I had an excellent experience with the service department at Mercedes-Benz of Boston, and I want to specifically recognize my service advis Boston I had an excellent experience with the service department at Mercedes-Benz of Boston, and I want to specifically recognize my service advisor, Albert Berisha, for his outstanding professionalism and care. From the moment I arrived, Albert was welcoming, knowledgeable, and incredibly attentive. He took the time to clearly explain the service process, answered all of my questions, and kept me informed every step of the way. His communication was prompt and transparent, which made the entire experience smooth and stress-free. Albert’s attention to detail, honesty, and genuine commitment to customer satisfaction truly set him apart. It’s rare to find someone who combines technical expertise with such a high level of customer care. Thanks to him, I felt confident that my vehicle was in excellent hands. Also, I want to recognize Stiljan, the service mechanic that worked on my car for his professional expertise and dedication. Mercedes-Benz of Boston is fortunate to have Albert on their team. I highly recommend their service department, and if you have the chance, ask for Albert Berisha—you won’t be disappointed! I will keep referring my friends and family to Mercedes Benz of Boston, the best in business! -Ari More

Report | Print

On November 18, while driving, the light came out on my dashboard indicating that something was wrong with back left tire. I immediately decided to go to the dealership. The problem was solved within one dashboard indicating that something was wrong with back left tire. I immediately decided to go to the dealership. The problem was solved within one hour. The service was first class as usual, and Albert Berisha, as usual, is number one. Thank you, Garry Ginzburg More

Report | Print

As always, Albert was phenomenal and provided incredible service and automobile advice. He is a HUGE asset to the company and is the single reason I do business at this Somerville location. service and automobile advice. He is a HUGE asset to the company and is the single reason I do business at this Somerville location. More

Report | Print

I recently visited this ] for service on my vehicle, and I was thoroughly impressed by the level of professionalism and care I received. From the moment I arrived, the staff was welcoming, attentive, and Al I was thoroughly impressed by the level of professionalism and care I received. From the moment I arrived, the staff was welcoming, attentive, and Albert went above and beyond to make sure every detail was handled smoothly — keeping me updated throughout the process and ensuring my car was ready on time. The waiting area was spotless and comfortable, and the entire team treated me with genuine respect and courtesy. It’s clear that customer satisfaction is a top priority here. My car is running perfectly, and I left feeling confident and valued as a Mercedes-Benz owner. I highly recommend this dealership to anyone looking for first-class service and a truly premium experience. More

Report | Print

I always have a great experience at Mercedes Benz of Boston. This is by far the best car dealership in the Boston area. Their service department is exceptional and especially my service advisor Albert i Boston. This is by far the best car dealership in the Boston area. Their service department is exceptional and especially my service advisor Albert is a great professional and trustworthy person. I went in for service on my GLE and the quality of service was excellent and it didn’t take long at all. I will keep recommending my friends and family to come here for service and sales. More

Report | Print

I been serving my cars and Albert has Been Excellent taking care off what has to be done taking care off what has to be done More

Report | Print

Service department has been consistently excellent throughout my many years of owning a Mercedes-Benz. I greatly appreciate Albert Berisha, who will always go over and beyond the call of duty to throughout my many years of owning a Mercedes-Benz. I greatly appreciate Albert Berisha, who will always go over and beyond the call of duty to accommodate occasionally complicated timing requirements. More

Report | Print

Schneider and the Mercedes Benz team always fast and officiant. Needed my car looked at fast and they got me in with no questions asked. I will forever service here. officiant. Needed my car looked at fast and they got me in with no questions asked. I will forever service here. More

Report | Print