Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Erik Favela
Erik Favela at Patrick Hyundai

Erik Favela | Page 8

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
4.6
94 Reviews

Dealership Experience

3 yrs, 7 mos

Specialties & Trainings

Hyundai Certified Service

4.6

94 Reviews

Write a Review

94 Reviews of Erik Favela

January 10, 2026

Dealership Rating
Employee Rating

Peter was extremely professional and as expedient as possible! Excellent service! I would highly recommend Patrick Hyundai! Excellent and expedient service! More

by TRISHWALSH1983
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Report | Print
Jan 16, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that Peter was extremely professional and expedient! Our goal is to provide a swift and professional visit, every time-we're glad we could deliver that during your visit! we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

January 10, 2026

Dealership Rating
Employee Rating

When my car was returned to me I questioned why it was not washed. Oh I guess I could do that, but it might rain later, he said. I hope he is not the person that did my work. Differently not the service More

by DE1827
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Vanhoosier

Report | Print
Jan 16, 2026

Patrick Hyundai responded

Thank you for your feedback and for your honest review! We understand the frustration and your concerns are valid when it comes to washing your vehicle after service. Our goal is to provide transparent communication, and to do what is in our customer's best interest, and we regret that it seems we fell short during your visit. Feel free to reach out to us via call or text, or at customerservice@patrickcars.com - Patrick Dealer Group Customer Relations Team

January 09, 2026

Dealership Rating
Employee Rating

Good service The dealership provides me great service and helps me address the needs I have for my vehicle. More

by CELINA.BONDIE
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Report | Print
Jan 09, 2026

Patrick Hyundai responded

Thank you for your 5-star review of Patrick Hyundai! We're so glad to hear that we provided you with great service, and that your needs were addressed! Our goal is to provide transparency and honesty with our service visits so that our customers feel comfortable with the work that is being done to their car. We thank you so much for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

January 01, 2026

Dealership Rating
Employee Rating

I was very satisfied with the service which was provided in a timely manner. Great job. More

by NICKMEYERSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 02, 2026

Patrick Hyundai responded

Thank you for your review! We are glad to hear that you were very satisfied with the service, and that it was performed in a timely manner. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 31, 2025

Dealership Rating
Employee Rating

I love my car very much, but it has had some hiccups, a new transmission way too early and a new engine. Both experiences were taken care of well by the dealership and Erik! He is always kind, helpful, and More

by MOMOF2468
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Report | Print
Jan 02, 2026

Patrick Hyundai responded

Thank you for your 5-star review of Patrick Hyundai! We are so glad to hear that Erik was able to make your visit a great one! Our goal is to provide a no pressure, transparent process, and we're glad we could do that for you during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 29, 2025

Dealership Rating
Employee Rating

The best Diler whoth I know . You can finish everything whoth you need for short time. Staff is fest and polite and know how to finish jobs make castamer happy. More

by LILICSAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gonzalez, Muhammed Ali, Tristan Diaz

Report | Print
Jan 02, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review of Patrick Hyundai! We are so glad to hear that the team was able to provide you with such a great visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 27, 2025

Dealership Rating
Employee Rating

I never spent more than 2 1/2 hours for oil change that's ridiculous. Never evermore Hyundai in my life is the first and last car what they gonna purchase I have a two Acura in the house oil change in the de More

by alexandriaxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 02, 2026

Patrick Hyundai responded

Thank you for your honest feedback, it helps us understand where we can improve. We understand your frustration and your concerns with the wait times are valid. Our goal is to provide a swift and seamless experience, and we regret that we missed the mark with your visit. We would love the opportunity to make things right, so please feel free to call or email us any time. - Patrick Dealer Group Customer Relations Team

December 24, 2025

Dealership Rating
Employee Rating

Always an amazing experience Love the Patrick promise Always feel like my Vehicle is treated with care and concern More

by Samlynn415
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Report | Print
Dec 26, 2025

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that you love the Patrick Promise, and that you feel your vehicle is treated with care and concern! Our goal is to treat your vehicle like our own, and we always try to do what is in our customer' best interest-we're so glad to have provided you with a great experience! Thank you for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 21, 2025

Dealership Rating
Employee Rating

We are happy with our purchase of our 2025 Hyundai Palisade and the Patrick Team. More

by kellyamorrissey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 26, 2025

Patrick Hyundai responded

Thank you for much for your 5-star review! We are glad to hear that you love your new vehicle and we are so thankful for the kind words! Our goal is to provide an exceptional visit from start to finish, and we're glad that we hit the mark during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 18, 2025

Dealership Rating
Employee Rating

good good good good good good good good good good good good good good good More

by PPJ103
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Report | Print
Dec 19, 2025

Patrick Hyundai responded

Thank you so much for your review! We are so glad to hear that your visit was great! Our goal is customer satisfaction and we're thrilled we were able to do that for you. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

1
...
7
8
9
10

Dealership Inventory (372 Vehicles)

used 2024 Hyundai IONIQ 5 car, priced at $36,212
2024 Hyundai IONIQ 5
used
Gray exterior
Automatic
All-wheel Drive
$36,212
View Details
new 2026 Hyundai SANTA FE HEV car, priced at $49,670
2026 Hyundai SANTA FE HEV
new
Green exterior
Automatic
All-wheel Drive
$49,670
View Details
new 2026 Hyundai SANTA FE HEV car, priced at $47,212
2026 Hyundai SANTA FE HEV
new
Phantom Black exterior
Automatic
All-wheel Drive
$47,212
View Details
used 2024 Hyundai Tucson car, priced at $26,712
2024 Hyundai Tucson
used
Hampton Gray exterior
Automatic
Front-wheel Drive
$26,712
View Details
new 2026 Hyundai Santa Fe car, priced at $45,002
2026 Hyundai Santa Fe
new
Phantom Black exterior
Automatic
All-wheel Drive
$45,002
View Details
used 2023 Hyundai Elantra car, priced at $20,312
2023 Hyundai Elantra
used
Scarlet Red Pearl exterior
CVT
Front-wheel Drive
$20,312
View Details
View All Inventory