I always enjoy dealing with Erik Favela, and my
experience yesterday was perfect in every way.
It’s a shame my husband didn’t have nearly as good an experience when he came in a few months ago.
experience yesterday was perfect in every way.
It’s a shame my husband didn’t have nearly as good an experience when he came in a few months ago.
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by Lima31
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Patrick Hyundai responded
Thank you for your review, and for your feedback. We are glad that Erik was able to make your visit a great one! We apologize that your husband didn't have as good of an experience as you did. Please feel free to reach out to us via call or text, if you have any questions or concerns, we would love the opportunity to make things right! - Patrick Dealer Group Customer Relations Team
This was my first time, just for recall that needed to be
done on my car, service was done on time. Erik did good, . Mechanic Staff on top working on the recall,,took care of low air pressure on tire,, Thank
done on my car, service was done on time. Erik did good, . Mechanic Staff on top working on the recall,,took care of low air pressure on tire,, Thanks again,,I will go back for further services. One more thing,,Great coffee Machine..
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by GMETIVIER
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Patrick Hyundai responded
Thank you so much for your 5-star review! We are glad that Erik was able to take care of any issues that you had, and that the team was great as well! Our goal is to provide swift and transparent service, and we're glad we were able to do that for you! We look forward to assisting you in the future! - Patrick Dealer Group Customer relations Team
I'll never go back again.
I had to wait for over an hour for an oil change. Why did I have to make an appointment. And then I get a wishlist of repairs I supposedly need addin
I had to wait for over an hour for an oil change. Why did I have to make an appointment. And then I get a wishlist of repairs I supposedly need adding up to $5k.
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by kfrancsis731
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Patrick Hyundai responded
Thank you for your review, and we appreciate the feedback as it helps us understand where we can improve. We deeply apologize for your experience, and your concerns are valid. Our goal is to provide transparency and customer satisfaction, and we regret that it seems we fell short with your visit. We would love the opportunity to make things right, so please feel free to reach out to us via call or text with any questions or concerns you may have! - Patrick Dealer Group Customer Relations Team
Smooth and excellent Erik was professional, explain all
the details and made a few suggestions. World class service. I travel from Skokie to this place because of the service having a dealership near me. T
the details and made a few suggestions. World class service. I travel from Skokie to this place because of the service having a dealership near me. That says it all.
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by prtopaz72
Verified Customer
Verified Customer
Other Employees Tagged:
Erik Favela
Dec 19, 2025 -
Patrick Hyundai responded
Thank you so much for your 5-star review! We are glad to hear that Erik was excellent, and that the service you received was professional and informative! Our goal is to provide a transparent and seamless experience from start to finish, and we're so glad we could do that for you! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
We are very happy with our Santa Fe, and with the service
we receive. Thanks
we receive. Thanks
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by NOMAIL5
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2025 -
Patrick Hyundai responded
Thank you for your 5-star review! We are so glad that you are happy with your Santa Fe and that the team provided you with excellent service. Our goal is to make every visit seamless and satisfying, and we're so glad we hit the mark wit yours! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
Great service They do a great job every time I visit
Would recommend them to everyone
Would recommend them to everyone
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by hhernandez1964
Verified Customer
Verified Customer
Other Employees Tagged:
Erik Favela
Dec 12, 2025 -
Patrick Hyundai responded
Thank you so much for your 5 star review! We are so glad to hear that the team does a great job every time, and that you would recommend! Our goal is to provide a transparent and seamless experience from start to finish, and we're glad that we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
Quick, efficient, and helpful No initial problems with my
vehicle after being serviced, so I assume they did a good professional job.
vehicle after being serviced, so I assume they did a good professional job.
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by Ehern1147
Verified Customer
Verified Customer
Other Employees Tagged:
Erik Favela
Dec 02, 2025 -
Patrick Hyundai responded
Thank you for your 5-star review! We are so glad to hear that the team was efficient with service on your vehicle! Our goal is transparency and efficiency and we are so glad that we were able to provide that for you! Thank you for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
The service department was able to get my car in on short
notice and completed the repairs in a timely manner.
notice and completed the repairs in a timely manner.
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by LSONDGEROTH
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2025 -
Patrick Hyundai responded
Thank you for your 5-star review! We are so gad to hear that the service department was able to get you in on short notice. Our goal is a seamless and stress free experience, and we are so glad that we were able to provide that to you. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
Efficient, timely, and care The experience at Patrick
Hyundai is always a pleasant one with fast, efficient service done with care.
Hyundai is always a pleasant one with fast, efficient service done with care.
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by aupatel85
Verified Customer
Verified Customer
Other Employees Tagged:
Erik Favela
Nov 28, 2025 -
Patrick Hyundai responded
Thank you so much for your 5-star review! We are so glad that the team was able to provide you with such excellent and careful service! Our goal is to provide a seamless and pleasant experience with every visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
They always take care of me!
Am very happy! Great service great employees a wonderful experience
Am very happy! Great service great employees a wonderful experience
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by MAXSTOCK
Verified Customer
Verified Customer
Other Employees Tagged:
Erik Favela
Nov 28, 2025 -
Patrick Hyundai responded
Thank you for your 5-star review! We are so glad that you are happy, and that the team was able to provide you with such a wonderful visit. Our goal is to provide an exceptional customer experience every time, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
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3 yrs, 7 mos
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