Erica Batchelder

Service department gets you in fast and explains in detail if anything needs to be done in addition to what you brought the car in such as a LOF. detail if anything needs to be done in addition to what you brought the car in such as a LOF. More

by PALMERINOMICHAEL Verified Customer Verified Customer

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Very polite, fast, and competent service department. We’ve bought an Outback and a Crosstrek there and everyone is great to work with. We’ve bought an Outback and a Crosstrek there and everyone is great to work with. More

by STEVEFMZ Verified Customer Verified Customer

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I always have the best experience when I bring my car in they never make me do anything unless it is really necessary. Everyone is so friendly and welcoming. they never make me do anything unless it is really necessary. Everyone is so friendly and welcoming. More

by kellystevens12 Verified Customer Verified Customer

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I bought my car from Subaru of Wakefield/Al Mazin in November 2025 and have had a fantastic car buying and service experience. I came in recently will a small issue that wasn’t noted/present during the November 2025 and have had a fantastic car buying and service experience. I came in recently will a small issue that wasn’t noted/present during the post purchase inspection. Al and the team (Alex and Erica) made sure to fix the problem at no cost and make sure my vehicle was back on the road in no time! I will buy all of my Subarus from Al and Subaru of Wakefield!! More

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Excellent service, took care of me very fast ,thanks , more than I expected from them more than I expected from them More

by jmel1234 Verified Customer Verified Customer

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Erica was very helpful and informative! ! She explained each aspect of the service along with charges. Great job! Thx. ! She explained each aspect of the service along with charges. Great job! Thx. More

by WILL.DRACHLER Verified Customer Verified Customer

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Erica the service manager went above and beyond to ensure my experience was the best it could be, really appreciate her follow up and attention to customer satisfaction. my experience was the best it could be, really appreciate her follow up and attention to customer satisfaction. More

by BILLBOCHNAK Verified Customer Verified Customer

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Explained everything clearly and was quick, I didn’t have to spend the whole day there. to spend the whole day there. More

by maurakenne Verified Customer Verified Customer

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Great service. Was kept up to date with status of my car all along the way Was kept up to date with status of my car all along the way More

by ajohnson72510 Verified Customer Verified Customer

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had a bad battery called Albrecht at 9 am and was told come right in they put a new battery in and did not charge me Great Dealership come right in they put a new battery in and did not charge me Great Dealership More

by MCARFAGNA Verified Customer Verified Customer

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