Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.9
47 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

10 yrs, 8 mos

Industry Experience

21 yrs, 1 mo

Languages Spoken

English English

4.9

47 Reviews

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47 Reviews of Eric Garcia

January 19, 2026

Dealership Rating
Employee Rating

The experience was pleasant. The waiting room is very nice. It took a little longer than expected, but again, the waiting room is very nice! More

by eliubenavides
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Hyundai of Palm Springs responded

Thank you for your review and for your patience during your visit. We're glad to hear the experience was pleasant overall and that you enjoyed the comfort of our waiting area. We appreciate your feedback and look forward to welcoming you back to Hyundai of Palm Springs.

January 18, 2026

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Josh, Cindy, and George were great and super helpful, thank you so much for everything! More

by ANTHONY.J.CHILDRINEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Hyundai of Palm Springs responded

Thank you for your kind words, Anthony. We're thrilled to hear that Josh, Cindy, and George provided you with such helpful and attentive service. We appreciate you choosing Hyundai of Palm Springs and look forward to assisting you again in the future.

January 18, 2026

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Employee Rating

You can leave your car with peace in your mind that it will be taken care of by professionals. More

by bmarrojado
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jan 19, 2026

Hyundai of Palm Springs responded

Thank you! We're honored by your trust and glad to know you feel confident leaving your vehicle with the Hyundai of Palm Springs team. We’re here to ensure your car is always in expert hands!

January 18, 2026

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Employee Rating

Josh, Cindy, and George were great and super helpful, thank you so much for everything! More

by ANTHONY.J.CHILDRINEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Hyundai of Palm Springs responded

Thank you, Anthony! We're so glad Josh, Cindy, and George delivered helpful, friendly service during your visit. We appreciate your feedback and look forward to seeing you again at Hyundai of Palm Springs!

January 16, 2026

Dealership Rating
Employee Rating

This is my third Hyundai and the Palm Springs service department is excellent. The friendliness and communication from everyone there is refreshing. Eric (and the other service people) is always transpar More

by SDARTIST1
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jan 19, 2026

Hyundai of Palm Springs responded

Thank you! We’re honored to have earned your continued loyalty across three Hyundais. Eric and the entire Hyundai of Palm Springs team truly appreciate your kind words. We’re proud to offer clear communication, compassion, and reliable service every visit!

January 16, 2026

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Josh is great, he kept me informed, and pointed me in the right direction with new tires. More

by thomvac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Hyundai of Palm Springs responded

Thank you! We're glad Josh provided helpful guidance and kept you well-informed throughout your visit. We appreciate your trust in Hyundai of Palm Springs and look forward to serving you again!

January 15, 2026

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Excellent customer service, friendly and knowledgeable technicians, pleasant and clean waiting area. Complimentary bottled water is nice too! More

by GARYJANIKOWSKI
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Jan 16, 2026

Hyundai of Palm Springs responded

Thank you, Gary! We're so glad you enjoyed the friendly service, comfortable waiting area, and extra touches like complimentary water at Hyundai of Palm Springs.

January 14, 2026

Dealership Rating
Employee Rating

Good Service and very nice communication by josh and the whole hyundai team and good energy! More

by Anthony22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin

Jan 14, 2026

Hyundai of Palm Springs responded

Thank you, Anthony! We're glad Josh and the Hyundai of Palm Springs team delivered great service and positive energy. We appreciate your kind words!

January 12, 2026

Dealership Rating
Employee Rating

Unfair. .. Dealer would not honor a recall that was caused by manufacturer Dealer would not honor a major recall that was caused by manufacturer because proof More

by nthirrrd
Recommend Dealer
No

Other Employees Tagged: Eric Garcia

Jan 13, 2026

Hyundai of Palm Springs responded

Thank you for your feedback. We are very sorry to hear about your experience with Hyundai of Palm Springs regarding the recent manufacturer recall. At Hyundai of Palm Springs, we are committed to transparency and customer satisfaction. We strive to honor all legitimate manufacturer recall actions and work with our customers to find fair and timely solutions. We would appreciate the opportunity to review your specific situation, clarify the recall requirements, and see how we can help. Please contact our Service Director, George Nassar at gnassar@indigoautogroup.com, at your earliest convenience so we can address your concerns directly.

Jan 14, 2026

nthirrrd responded

Yes i would like to go further i believe its unfair if there was a recall and my Hyundai is one affected then it should be handled just like any other one not try to find a reason to push me off Eric told me Hyundai will not honor the recall because there is no proof of oil changes reported 5-6 years ago , but all recent ones are there, i just felt outbof place from the second i walked into that dealership anyhow i kinda knew this was gonna end up this way

January 11, 2026

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Employee Rating

Nothing but positive high marks what I give to Eric and everybody else in the service department. Oscar is an amazing mechanic. More

by EXTERMAPEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar

Jan 12, 2026

Hyundai of Palm Springs responded

Thank you for the fantastic review! We’re grateful for your kind words about Eric, Oscar, and the entire Hyundai of Palm Springs service team. It’s always our goal to deliver top-tier service with skilled technicians and attentive advisors. We appreciate your continued support and look forward to serving you again.

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