Eric Bates
Eric Bates at Alpine Buick GMC South

Eric Bates | Page 27

Service Advisor

Alpine Buick GMC South

1313 Motor City Drive
Colorado Springs, CO 80905

4.6
291 Reviews
4.6

291 Reviews

Write a Review

291 Reviews of Eric Bates

February 06, 2017

Dealership Rating
Employee Rating

No appointment Went in without an appointment because of check engine light on my 2013 Denali HD. They were able to get me in and took care of the problem. Excellent More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2017

Alpine Buick GMC South responded

Thank you for your review! We appreciate you coming to work with us here at Mike Shaw Buick GMC to get your vehicle serviced. We can't wait to work with you again soon! Please give us a call if you have any questions in the mean time!

January 22, 2017

Dealership Rating
Employee Rating

Exceptional Customer Service I have used Eric Bates every time I have had my new GMC Sierra serviced and he always does a fantastic job. It has a small pop up camper on it so it More

by Bikeboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2017

Alpine Buick GMC South responded

Thanks for the review and the kind words for Eric. I will be sure to pass this on to him. We appreciate your business and we look forward to working with you again!

January 20, 2017

Dealership Rating
Employee Rating

recommended service Had an oil change, rotation and the recommended cabin air filter changed. Work was done in a timely manner, and car washed and ready for me . More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2017

Alpine Buick GMC South responded

Thanks for your review Deb! We appreciate that you took the time to submit it. We look forward to working with you again in the future.

January 10, 2017

Dealership Rating
Employee Rating

My new Dealership Great sales, great service. Service was in and out quickly Hard to find a dealer that says they will have you in and out quickly and actually mean i More

by mjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2017

Alpine Buick GMC South responded

Thanks for taking the time to submit this review and choosing Mike Shaw Buick GMC to service your vehicle! We appreciate your business.

January 01, 2017

Dealership Rating
Employee Rating

Great people,great quick service, but I just moved from Florida and my dealership there always washed my car after any service, but this dealership did not. They might not even have a car More

by KN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2017

Alpine Buick GMC South responded

Thanks for your review! We appreciate your feedback. We do wash vehicles although I am not sure what the temperature was outside on the day you visited the store. If it is lower than 30 degrees outside we do not wash vehicles that day. I would be more than happy to wash it otherwise. Please reach out to me so we can discuss your visit further at (719) 470-2370. Everett Morrow, Customer Relations Manager, Mike Shaw Buick GMC.

December 22, 2016

Dealership Rating
Employee Rating

Replace driver's side CV joint seal. Mike Shaw took my vehicle ahead of schedule. My vehicle was finished rather quickly. The waiting room was warm and comfortable. The staff was very co More

by JackHammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Alpine Buick GMC South responded

Thank you for the review for our service department. We truly appreciate your repeat business here at Mike Shaw Buick GMC and we look forward to working with you again in the future. I will pass on these kind words to Eric as I am sure he will be thankful for the kind words.

December 13, 2016

Dealership Rating
Employee Rating

Great, friendly service from Eric. Great service. Long - time customer. Always treated well by Eric and Anthony. Rarely have a problem and when I do it's taken care of immediately. More

by Chuck181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2016

Alpine Buick GMC South responded

Thanks for your review!

December 07, 2016

Dealership Rating
Employee Rating

Quick Service The quickness of getting the job done,Working to get a fair price . Keeping me informed on the progress of getting the job done Over all good service. More

by Jerry 2917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Benson, Duke Croney , Mike Sapanaro

Dec 08, 2016

Alpine Buick GMC South responded

Hello Jerry, thank you for taking the time to give us your feedback publicly. We appreciate your business and we look forward to working with you again in the future. If there is anything we could have done to make your experience better, we would appreciate your feedback. Please call me at (719) 470-2370 as we want to make sure we can deliver a 5 star performance the next time you visit. Everett Morrow, Customer Service Manager, Mike Shaw Buick GMC.

November 10, 2016

Dealership Rating
Employee Rating

Professional Every time i come to the service i get treated very well, and i always get welcome every time i come there. Very professional and if they fine some More

by Ronald E Palmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2016

Alpine Buick GMC South responded

Hello Ronald, thanks for your feedback for Eric Bates! We appreciate your business in our service department and we look forward to working with you again in the future.

October 29, 2016

Dealership Rating
Employee Rating

Excellent GMC Buying Experience The sales team of Paul and Bill, working with Phil, the Sales Manager, worked hard to facilitate test drives of GMC Sierras to nail down the exact veh More

by Gwydir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Benson, Phil Morgan, Bill Verosko , Paul Stetler, Aaron in Finance

Nov 28, 2016

Alpine Buick GMC South responded

Hello Gwydir, thank you for submitting this review for Bill, Phil and Paul in our new car department. We appreciate your business and we look forward to working with you again in the future.

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