Eric Bates | Page 27
Service Advisor
Alpine Buick GMC South
1313 Motor City Drive
Colorado Springs, CO 80905
291 Reviews
Write a Review291 Reviews of Eric Bates
February 06, 2017
No appointment Went in without an appointment because of check engine light on my 2013 Denali HD. They were able to get me in and took care of the problem. Excellent Went in without an appointment because of check engine light on my 2013 Denali HD. They were able to get me in and took care of the problem. Excellent service. Thank you. More
January 22, 2017
Exceptional Customer Service I have used Eric Bates every time I have had my new GMC Sierra serviced and he always does a fantastic job. It has a small pop up camper on it so it I have used Eric Bates every time I have had my new GMC Sierra serviced and he always does a fantastic job. It has a small pop up camper on it so it needs a high bay and they are ready for my truck every time. The service is always completed within the time window that Eric gives me. If there is any glitch he calls me immediately to get it resolved. In addition Eric always has time to catch up on how things have been going. More
January 20, 2017
recommended service Had an oil change, rotation and the recommended cabin air filter changed. Work was done in a timely manner, and car washed and ready for me . Had an oil change, rotation and the recommended cabin air filter changed. Work was done in a timely manner, and car washed and ready for me . More
January 10, 2017
My new Dealership Great sales, great service. Service was in and out quickly Hard to find a dealer that says they will have you in and out quickly and actually mean i Great sales, great service. Service was in and out quickly Hard to find a dealer that says they will have you in and out quickly and actually mean it. These guys did a great job! More
January 01, 2017
Great people,great quick service, but I just moved from Florida and my dealership there always washed my car after any service, but this dealership did not. They might not even have a car I just moved from Florida and my dealership there always washed my car after any service, but this dealership did not. They might not even have a car washing service for their patrons, but the service from drive up to drive out was good. A bit confusing where to go for the appointments, but once you,ve been there once it will be a breeze next time. Nice people! Eric was great. More
December 22, 2016
Replace driver's side CV joint seal. Mike Shaw took my vehicle ahead of schedule. My vehicle was finished rather quickly. The waiting room was warm and comfortable. The staff was very co Mike Shaw took my vehicle ahead of schedule. My vehicle was finished rather quickly. The waiting room was warm and comfortable. The staff was very courteous and professional. I have been back to Mike Shaw for service on my vehicle three times. Each time the repairs were done correctly the first time and the vehicle was ready when promised. My vehicle has been no where else for service. More
December 13, 2016
Great, friendly service from Eric. Great service. Long - time customer. Always treated well by Eric and Anthony. Rarely have a problem and when I do it's taken care of immediately. Great service. Long - time customer. Always treated well by Eric and Anthony. Rarely have a problem and when I do it's taken care of immediately. More
December 07, 2016
Quick Service The quickness of getting the job done,Working to get a fair price . Keeping me informed on the progress of getting the job done Over all good service. The quickness of getting the job done,Working to get a fair price . Keeping me informed on the progress of getting the job done Over all good service. More
Other Employees Tagged: Anthony Benson, Duke Croney , Mike Sapanaro
November 10, 2016
Professional Every time i come to the service i get treated very well, and i always get welcome every time i come there. Very professional and if they fine some Every time i come to the service i get treated very well, and i always get welcome every time i come there. Very professional and if they fine something wrong Eric Bates always let me know. He is always friendly and helpful. More
October 29, 2016
Excellent GMC Buying Experience The sales team of Paul and Bill, working with Phil, the Sales Manager, worked hard to facilitate test drives of GMC Sierras to nail down the exact veh The sales team of Paul and Bill, working with Phil, the Sales Manager, worked hard to facilitate test drives of GMC Sierras to nail down the exact vehicle that met my and my wife's needs and fit our budget. Worked with Aaron to quickly get the financial portion of the transaction completed. He was very helpful and made it as painless as possible. I was introduced to Eric and Anthony in service who answered all my questions concerning servicing our new truck.Well done, All!!! More
Other Employees Tagged: Anthony Benson, Phil Morgan, Bill Verosko , Paul Stetler, Aaron in Finance
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