Eric Bates | Page 28

Fast, Efficient When I called for the appointment because our car was dead in the garage one day, they got us in the very next morning. It was determined the battery When I called for the appointment because our car was dead in the garage one day, they got us in the very next morning. It was determined the battery was not providing ample cold cranking power. As it was still under warranty, they replaced it. We were also due for an oil change so they quickly got that done for us and we were on our way. More

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Great service! We have purchased 3 new vehicles from Mike Shaw Buck GMC in Colorado Springs over the last 10 years. They have always gone above and beyond to make ou We have purchased 3 new vehicles from Mike Shaw Buck GMC in Colorado Springs over the last 10 years. They have always gone above and beyond to make our purchasing experiences smooth and easy. I love that we are known by name when we return for service appointments. We highly recommend Mike Shaw - ask for Bill! More

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Great service I have bought a total of three vehicles from Mike Shaw and it has been the best dealer experience I have ever had. The only mistake I made was going t I have bought a total of three vehicles from Mike Shaw and it has been the best dealer experience I have ever had. The only mistake I made was going to another dealer to buy a vehicle that ended up having more issues than it was worth. Ozwaldo "OZ" and the rest of the staff was there to help me when I was in a bad situation. As long as I live in the Colorado Springs area, I will never go anywhere else. More

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Great Done on time and less money than expected! :) Mike Shaw GMC Buick has always been a great dealership to go to. Nice job guys - Thanks Done on time and less money than expected! :) Mike Shaw GMC Buick has always been a great dealership to go to. Nice job guys - Thanks More

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Done right and quickly My repair service was done timely and correctly. Location was convenient. Waiting area was clean, quiet and organized. Enjoyed the popcorn and the cle My repair service was done timely and correctly. Location was convenient. Waiting area was clean, quiet and organized. Enjoyed the popcorn and the cleanliness of service area. More

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awesome customer service,fast service Eric B is the best. always friendly and professional! Mike Shaw is the best car dealership in town. high;y recommend to anyone looking for a new or us Eric B is the best. always friendly and professional! Mike Shaw is the best car dealership in town. high;y recommend to anyone looking for a new or used car. More

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Very pleased overall I was greeted promptly and the customer service provided by Eric Bates and Anthony Benson was very well executed. The service technician was thorough I was greeted promptly and the customer service provided by Eric Bates and Anthony Benson was very well executed. The service technician was thorough and took care to not soil the vehicle in any way. More

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EXCELLENT SERVICE DEPT On May 29th while visiting from Illinois the transmission in our 2009 Acadia went out and of course it had to be during the holiday weekend. We contac On May 29th while visiting from Illinois the transmission in our 2009 Acadia went out and of course it had to be during the holiday weekend. We contacted the dealership in regards to seeing about getting it repaired as we were to head home on that following Tuesday the 31st. As expected the parts were going to have to come in by truck from elsewhere and it was going to be a few days before we would be fixed, luckily we were staying with friends and had a place to go. Eric in the service dept kept in contact with us throughout the ordeal and the mechanic we had named Craig went above and beyond looking out for us as he repaired it. he noticed after being together it didnt shift right so he tore in to it again until he found the problem and fixed it ! we roled out on a Thursday evening about 7:30 pm after they put in a couple hours overtime to make sure we could get going....856 miles later it got us home and is still doing fine!! I'd like to recognize these guys for their dedication to the customer and if I lived there I would definately buy or have car serviced by them!! Once again THANKS to ERIC (service) CRAIG (technician) for your help!! Chris and Stephanie Prewitt More

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Professional and Courteous Service Eric is knowledgeable, professional and friendly and makes a customer feel at ease. Service time was reasonable and I was able to get in and out fair Eric is knowledgeable, professional and friendly and makes a customer feel at ease. Service time was reasonable and I was able to get in and out fairly quickly.. More

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Great service Will is a outstanding salesperson,he goes out of his way,to help you with your needs even after you purchase your vehicle from him. He should get a 5 Will is a outstanding salesperson,he goes out of his way,to help you with your needs even after you purchase your vehicle from him. He should get a 5 STAR FOR CUSTOMER SERVICE. Thanks again Will for great service. Eric in the service dept. did a great job, he came and told how us how long it would take for our completion on our vehicle,which a lot of car places wont tell you how it long it would take to work on your vehicle. More

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