Elizabeth Reyes
Elizabeth Reyes at Nissan of Torrance

Elizabeth Reyes

Customer Relations Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.2
138 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

22 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.2

138 Reviews

Write a Review

138 Reviews of Elizabeth Reyes

December 09, 2025

Dealership Rating
Employee Rating

Awesome service, top notch, employees, guaranteed service. Manny was totally awesome, helpful and went out of his way too keep me as a customer. More

by BECK_TIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Lira, Miguel Flores , Manny Villegas, Josie Lira, & Jesus Martinez

Dec 11, 2025

Nissan of Torrance responded

Thank you so much for your kind words and great review! We are delighted that Manny provided you with top-notch and guaranteed service. Our employees are dedicated to keeping our customers satisfied and it's great to hear that he went above and beyond for you. We look forward to continuing to provide you with awesome service in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 04, 2025

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Employee Rating

Great dealership with an amazing team who genuinely cares about customers. The entire process was smooth, quick, and completely stress-free. More

by PODBEREZNYI1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Nissan of Torrance responded

Thank you for such kind words! We strive to provide a seamless and enjoyable experience for all of our customers. We are thrilled to hear that our team was able to make your car buying experience stress-free. See you on your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 05, 2025

Dealership Rating
Employee Rating

If I could give zero starts I would. Do not go here if you are looking to do a trade in, they have been giving my brother the run around worst customer service he came here to buy a new More

by danielrezado21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kathy Lira, Jesus Rosales

Nov 06, 2025

Nissan of Torrance responded

Hello Daniel, we are truly sorry for the inconvenience in the delay of your payoff. Please know that our General Manager and I have been actively working with our accounting department to ensure this matter is resolved as quickly as possible. We understand how frustrating this situation can be, and we sincerely apologize for the inconvenience it has caused. If there are any impacts to your credit, we will fully support a dispute with NMAC to correct the issue. We appreciate your patience and understanding as we work to make this right. As soon as I have an update, I will be in contact with you or your wife Bianca. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2025

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Employee Rating

Friendly fast sarvice good work Perfect work clean nice peoples Best work like it your best More

by KSTO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 03, 2025

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Employee Rating

I am basing this review on previous experiences since my initial business with Nissan of Torrance back in 2022. These many encounters involved so many horrible experiences and interactions. Mainly from thei More

by Melee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2025

Nissan of Torrance responded

We're sorry to hear about your past experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 18, 2025

Dealership Rating
Employee Rating

helped me. with my car understanding how Nissan Gardena committed fraud using my account and providing me the information needed to report it to nissan corporate More

by JESSICAAMTZ1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2025

Nissan of Torrance responded

Hello Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 04, 2025

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Employee Rating

Fraudulent dealer. Gave extremely grossly over estimate at an astonishing 20x over the actual cost to repair. More

by KHOIDLE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jul 10, 2025

Nissan of Torrance responded

We are always looking for ways to improve and appreciate your input. If you would be willing, we would like to have you contact our manager at (310) 536-4000 x2225 to discuss your concerns further. We hope to hear from you soon. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 01, 2025

Dealership Rating
Employee Rating

The dealership looked clean and had a lot of space to wait for the cars. My biggest issue was with Marcel's lack of communication. He was nice enough but his follow-through was lacking. This put a needle More

by BeBetter
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marcell Saavedra

Jul 04, 2025

Nissan of Torrance responded

Hello, it is disappointing for us to hear that your experience was anything less than great. Thanks for bringing this matter to our attention as we are always looking for ways to improve our services. This has been addressed as we understand the importance of communication. We hope you are willing to give our team another opportunity. Thank you once again for your feedback as it allows us the opportunity to improve. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 20, 2025

Dealership Rating
Employee Rating

Richard Burns is the best Service Advisor I’ve worked with. Having grown up in the Motor City, I have an above average understanding of cars. Richard has been honest, communicates clearly and is an exp More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily Bandea, Richard Burns

Apr 23, 2025

Nissan of Torrance responded

Hello Dennis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2025

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Employee Rating

Richard was very easy to work with and accommodating. He showed great communication and customer service. More

by KCJOHNSON217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

Mar 08, 2025

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! We are delighted to hear that Rick was communicative and provided an excellent customer service experience. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

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