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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 29

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
411 Reviews
4.8

411 Reviews

Write a Review

411 Reviews of Edwin Chan

February 17, 2024

Dealership Rating
Employee Rating

Very good service always takes little time . . but that’s ok.. didn’t have my coupon so paid More this visit. More

by jw01fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

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Feb 21, 2024

Tom Clark Auto Park responded

Thank you for providing this feedback about your experience at James Wood Chevrolet Denton. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

February 16, 2024

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Employee Rating

Service advisor was very helpful and offefed excellent service. We will return for future sevice More

by dave80mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 17, 2024

Tom Clark Auto Park responded

Your compliments and kind words mean so much to us and our team, Dave! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

February 11, 2024

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Employee Rating

THEY HAVE GREAT SERVICE WRITERS WHO ARE DECATED TO TREAT YOU AS A SPECIAL PERSON AND GOES UP AND OVER IN HELPING TO FULFILL YOUR NEEDS More

by STANFORDTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris

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Feb 13, 2024

Tom Clark Auto Park responded

We appreciate your kind words about our service team. Thank you for choosing James Wood Chevrolet Denton for your vehicle needs. Sincerely, James Wood AutoPark Management | 940-591-9663

February 04, 2024

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Employee Rating

The service center got me in on time and out quickly. would recommend James Wood to anyone. More

by bradshelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 06, 2024

Tom Clark Auto Park responded

We cannot thank you enough for this glowing review of our service center, Brad! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 03, 2024

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Employee Rating

Very good fast professional service The coffee was good also. I would recommend it to anyone. More

by BMANFREDI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 06, 2024

Tom Clark Auto Park responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

January 28, 2024

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Employee Rating

Advisor very knowledge and very professional,investigative and found solutions for my complaints,will recommend your service department to all my friends More

by DLE2621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 31, 2024

Tom Clark Auto Park responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

January 26, 2024

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Employee Rating

Work was performed on time. Quality work as usual. They always make the customer feel welcome and comfortable. More

by KNIGHTPAT62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 29, 2024

Tom Clark Auto Park responded

Thank you for writing this amazing review for our team! At James Wood Chevrolet Denton, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

January 25, 2024

Dealership Rating
Employee Rating

Given different quote over phone than charged. at pick up . Please review recorded telephone conversation. More

by sigmetr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jan 29, 2024

Tom Clark Auto Park responded

We're disappointed to hear about your experience, and we'd like to understand more about it. Please contact us so we can work towards a resolution. We look forward to hearing from you. Sincerely, James Wood AutoPark Management | 940-591-9663

January 24, 2024

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Employee Rating

Good dealership good employees. Their work is very good that the keep buying my cars there More

by NANNYNEWSOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff in collision department

Print
Jan 26, 2024

Tom Clark Auto Park responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2024

Dealership Rating
Employee Rating

As always excellent service and customer care! Edwin did a great job again! Great dealership! More

by RUTHSJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 21, 2024

Tom Clark Auto Park responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

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