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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 14

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
374 Reviews
4.8

374 Reviews

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374 Reviews of Edwin Chan

January 18, 2025

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Employee Rating

My service adviser Edwin too care of all of my scheduled repair on a reasonable amount of time. Great service! More

by T.SWEATMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience with us! We're thrilled to hear that Edwin provided great service and took care of your scheduled repairs in a timely manner. At James Wood Chevrolet Denton, we strive to ensure our customers receive the best care possible. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

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Employee Rating

My contact was very nice. It would be nice if this dealership would wash and vacuum my car when serviced. My inspection performed on my car failed but I was not made aware at More

by JDCROMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We're glad to hear that our team member treated you well, but we understand your concerns about not being informed of the inspection results and the service details. We appreciate your feedback on vehicle wash and vacuum services as well. Please feel free to reach out directly to James Wood Chevrolet Denton, and we will ensure your concerns are addressed. We look forward to assisting you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 16, 2025

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Employee Rating

Not happy advisor handicapped and service xxxxxxxxxxx not to the work. Took to another place and they found a different result. More

by USMC166262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 17, 2025

Tom Clark Auto Park responded

Thank you for your feedback. We understand your concerns regarding the service you received at James Wood AutoPark. We take your experience seriously and strive to maintain high standards. We encourage you to reach out to us directly so we can address your situation and improve our service. Thank you for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

January 16, 2025

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Employee Rating

Very prompt with service. Called when finished to let me know. Another service gentleman Tim helped me with some questions on my dash because my service guy was at lunch. More

by jb3.mcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Wilkins , Franklin Wood

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Jan 17, 2025

Tom Clark Auto Park responded

Thank you so much for sharing your experience! We're thrilled to hear that you received prompt service and that Tim was able to assist you with your questions. At James Wood Chevrolet Denton, we strive to provide excellent support for all our customers. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 08, 2025

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Employee Rating

Edwin is always fantastic. Very thorough and explains things well. I always ask for him. More

by WARRENGDYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re delighted to hear about your positive experience with Edwin at James Wood Chevrolet Denton. Our team strives to provide thorough and clear explanations, and it’s great to know that Edwin has made such an impact on your visits. We appreciate your trust in us, and we look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 07, 2025

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Employee Rating

Fantastic service advisor(Edwin Chan), courteous shuttle drivers and a great service team with as promised time More

by fayrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear you had a fantastic experience with Edwin and our service team at James Wood Chevrolet Denton. We take pride in providing courteous service and timely assistance. We look forward to seeing you again for your next service visit! Sincerely, James Wood AutoPark Management | 940-591-9663

January 02, 2025

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Employee Rating

Courteous and on time. Explained what was required and what was not. Kept me informed while I waited More

by cynthiadookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denny Aldridge

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Jan 03, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review, Cynthia! We appreciate your feedback and are glad to hear that our team was courteous and kept you informed during your visit to James Wood Chevrolet Denton. We strive to provide a transparent and efficient service experience for all our customers. We look forward to seeing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 26, 2024

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Employee Rating

Great experience with service received from the center on getting accurate assessment of CarPlay issue resolved More

by claimscrazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with the service team at James Wood Chevrolet Denton and that your CarPlay issue was resolved accurately. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 21, 2024

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Employee Rating

Really appreciate the professional and quick service last week, had my truck in and out same day and cleaned my truck too More

by wpschaeferling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your kind words about the professional and quick service at James Wood Chevrolet Denton. It’s great to hear that we could get your truck in and out the same day, all while giving it a nice clean. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 19, 2024

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Employee Rating

Bryan was very knowledgeable and professional through the entire process. A great experience overall. Would highly recommend Bryan for your new car purchase. More

by csclark5253
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Buckhanan

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Dec 21, 2024

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience at James Wood Chevrolet Denton. It's fantastic to know that Bryan provided you with knowledgeable and professional service. We appreciate your recommendation and look forward to assisting you again! Sincerely, James Wood AutoPark Management | 940-591-9663

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