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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 12

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
374 Reviews
4.8

374 Reviews

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374 Reviews of Edwin Chan

March 26, 2025

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Employee Rating

I usually get good results. This last visit wasn’t as good as the last. It’s all about communication More

by JRAMOS363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2025

Tom Clark Auto Park responded

Thank you for your feedback. We appreciate you sharing your experience regarding communication during your recent visit to James Wood Chevrolet Denton. We strive to provide excellent service and will take your input to improve our communication standards. If you would like to discuss this further, please feel free to reach out to us directly. We look forward to serving you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

March 23, 2025

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Employee Rating

Have brought vehicle in 3 times and errors on dashboard came on 2 days later. We will be taking in for the 4th time. Better luck next time. More

by JOEL.PHELPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 26, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand your frustration regarding the recurring issues you've faced with your vehicle. We appreciate your patience and feedback. Please feel free to reach out to us directly at James Wood Chevrolet Denton so that we can better assist you in resolving these errors once and for all. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

March 23, 2025

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Employee Rating

Edwynn did a great job and getting him my truck tires installed and doing inspection on my truck. It came back nice and clean. More

by DARCYBRASEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that Edwynn provided great service with your truck tires and inspection. At James Wood Chevrolet Denton, we always strive to ensure our customers leave satisfied. We look forward to seeing you again for your future automotive needs! Sincerely, James Wood AutoPark Management | 940-591-9663

March 16, 2025

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Employee Rating

Erica Wood and all of the James Wood automotive team work as true customer oriented professionals. We could not be happier with our buying experience. More

by RCJEEPER12
Recommend Dealer
Yes

Other Employees Tagged: Don in finance makes it seamless getting to the bottom line.

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Mar 18, 2025

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We're thrilled to hear that your buying experience at James Wood Chevrolet Denton was exceptional, and we appreciate your kind words about Erica and our team. We strive to provide top-notch service to all our customers. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

March 04, 2025

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Employee Rating

It was just an oil change but they got me in on time - were friendly - asked if i wanted the tires rotated and got me out before the estimated wait time - all good....... More

by dogtag34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2025

Tom Clark Auto Park responded

Thank you for your kind words! We at James Wood Chevrolet Denton are thrilled to hear that your oil change experience was efficient and positive. Our team strives to provide friendly service and make your visit as quick as possible. We appreciate you taking the time to share your feedback and hope to see you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

March 01, 2025

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Employee Rating

Jared Abel is an excellent, very informative service advisor, would highly recommend this dealership., i might take a few days but the wait is worth it. More

by jose l oropeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

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Mar 04, 2025

Tom Clark Auto Park responded

Thank you, Jose, for your kind words! We truly appreciate your recommendation of James Wood Chevrolet Denton. We're glad to hear that you found our service advisor informative and that you think the wait is worthwhile. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 19, 2025

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Employee Rating

Edwin is always very professional and keeps me informed throughout the entire process. I wouldn’t go anywhere else. More

by RGTOWNSEN
Recommend Dealer
Yes
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Feb 20, 2025

Tom Clark Auto Park responded

Thank you, Edwin, for your fantastic review! We're thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Denton. Our team, especially Edwin, strives to provide the best service and keep our customers informed. We appreciate your loyalty and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 19, 2025

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Employee Rating

Edwin and the team did a terrific job repairing my old corvette. Very happy with the work. More

by carguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2025

Tom Clark Auto Park responded

Thank you, Edwin, for your wonderful review! We're thrilled to hear that you are happy with the repairs done on your Corvette. Our team at James Wood Chevrolet Denton always strives to provide excellent service, and we're glad to know we met your expectations. We look forward to seeing you again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

February 16, 2025

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Employee Rating

Edwin is the best! He is always respectful, polite and has great customer service. I can always count on him! More

by lindseyakirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 18, 2025

Tom Clark Auto Park responded

Thank you so much for your kind words! We truly appreciate your feedback about Edwin and are thrilled to hear that he consistently provides you with respectful and polite service. At James Wood Chevrolet Denton, we strive to deliver great customer experiences, and it's wonderful to know that Edwin has made a positive impact on yours. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 13, 2025

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Employee Rating

James Wood GMC is a great place to purchase your next GMC. I recently purchased my second truck from the team and couldn’t be more pleased with the customer service and the entire support team. Great fam More

by jaking7919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BJ Worley, Gavynn Norris

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Feb 14, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you chose James Wood Chevrolet Denton for your second truck purchase. It's fantastic to know that our team provided you with great customer service and support. We genuinely appreciate your kind words and look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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