Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg
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Edison DaCosta

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
213 Reviews
4.9

213 Reviews

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213 Reviews of Edison DaCosta

April 02, 2025

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Employee Rating

I absolutely love Colonial's service department. They are all welcoming, friendly, cheerful, and my dog loves them, so you know they're good people lol. I only trust Colonial West with my truck (and More

by Amanda R.
Service Price Transparency
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Recommend Dealer
Yes

March 24, 2025

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went to colonial west they fixed my windows. thank you edison and the cashier pamela great job More

by Yamoive
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Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Mar 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! We're thrilled to hear that Edison and Pamela provided you with great service while fixing your windows. At Colonial West Chevrolet of Fitchburg, we strive to deliver exceptional experiences, and your feedback validates our efforts. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 24, 2025

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Service was quick and they kept me updated as far as the progress of the service was concerned!!! More

by Paulf
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Recommend Dealer
Yes
Mar 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're glad to hear that your service experience at Colonial West Chevrolet of Fitchburg was quick and that our team kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 20, 2025

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I may have done this already but here goes . I have been doing business with colonial west since I bought my 2015 Colorado and unfortunately went with another when I traded it in for my 18 Color More

by Thor6635
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Recommend Dealer
Yes
Mar 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us! We're thrilled to hear that you returned to Colonial West Chevrolet of Fitchburg and found your retirement truck with us. It's wonderful to have loyal customers like you, and we genuinely appreciate your trust in our team. We look forward to assisting you with any future service or vehicle needs. Enjoy your new truck, and come back to see us anytime! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 10, 2025

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My home dealership for over 10 years . very happy with the way they treat me as a customer and as a person More

by Thor6635
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Recommend Dealer
Yes
Mar 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We at Colonial West Chevrolet of Fitchburg are thrilled to hear that you are happy with your experience and that you feel valued as both a customer and a person. Your loyalty over the past 10 years means so much to us. We look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 09, 2025

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I. Am a repeat customer for over 20 years. Robb Dodd went out of his way to find the right vehicle for me. He is an asset to their sales team. He doesn’t just try to sell a truck. He knows his product, liste More

by johntfleck
Sales Price Transparency
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Recommend Dealer
Yes
Mar 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, John! We’re thrilled to hear that your experience with Robb Dodd at Colonial West Chevrolet of Fitchburg was so positive. His dedication to understanding customer needs and finding the perfect vehicle truly makes a difference. We appreciate your loyalty over the past 20 years and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 07, 2025

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Had a great experience and it’s all thanks to the wonderful service team at colonial west Chevrolet. They were all very fast with getting my car in for service and out in a reasonable time. Thank you More

by Bouchershelby00
Service Price Transparency
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Recommend Dealer
Yes
Mar 08, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service team at Colonial West Chevrolet of Fitchburg. Pam, Chris, Edison, and Jackie will be so pleased to know they made a positive impact on your visit. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 04, 2025

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Brought my truck in for a recall notice, service manager was helpful and knowledgeable. When checking out I met Pam, she was very upbeat and friendly. Customer service at its finest. Thank you. Norman More

by Lovemyvehicle
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Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Mar 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Norman! We're thrilled to hear that our service manager provided you with helpful and knowledgeable assistance during your recall visit at Colonial West Chevrolet of Fitchburg. It’s great to know Pam made a positive impression with her upbeat and friendly demeanor. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 03, 2025

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called and made an appointment because I had a check engine light on and talked to Shelly she asked me if I could drop off I told her I could wait she explained it may take a while. She said ok we do h More

by Tmp
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Recommend Dealer
Yes
Mar 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your feedback with us. I appreciate you reaching out to Colonial West Chevrolet of Fitchburg regarding your experience. I understand your frustration regarding the miscommunication about waiting for your vehicle while it was serviced. Your feedback is important to me, and I assure you that I strive to provide excellent customer service. If you would like to discuss this further or if there's anything I can do to assist you, please feel free to contact me directly. I hope to serve you better in the future. Thank you for your understanding. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 02, 2025

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Good time now this time I’ve always had good experiences there in and out direct questions no runaround they get to your service they get you and they get you out. More

by Floyd
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Recommend Dealer
Yes
Mar 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Floyd! We're glad to hear that you've consistently had good experiences at Colonial West Chevrolet of Fitchburg. Providing efficient service is important to us, and we appreciate your recognition of our efforts. If you have any questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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