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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg
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Edison DaCosta

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
189 Reviews
4.9

189 Reviews

Write a Review

189 Reviews of Edison DaCosta

January 20, 2025

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Employee Rating

I can’t not say enough about colonial west from setting up appointment with Pamela and hearing about the process of my car from Jackie though texting thank you colonial west for hiring knowledgeable peopl More

by Hriv34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

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Jan 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear about your positive experience with Pamela and Jackie. At Colonial West Chevrolet of Fitchburg, we strive to provide excellent service and knowledgeable staff to assist you. We look forward to seeing you again for your future automotive needs! Sincerely, Jeff Chandler General Manage jchandler@colonial-west.com 978-342-8713

January 18, 2025

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Employee Rating

Excellent service and very friendly people. I couldn’t be happier with how they all treated me and addressed my concerns with my car. It’s all fixed up and ready for many more miles. More

by Thomas the tank engine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere , The guys in the parts department were awesome

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Jan 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We at Colonial West Chevrolet of Fitchburg are delighted to hear about your positive experience with our team. We're glad to know your concerns were addressed and your car is all fixed up for many more miles ahead. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 14, 2025

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Employee Rating

Thank you CWC for a new start with 2025 Chevy Trax! The staff were professional and friendly, this took awhile to trade old car and fit an affordable loan. This is the 4th vehicle we’ve added to our fa More

by Jgoodrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Misner, Carlos Silvera, Jeff Chandler

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Jan 14, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had a positive experience with us at Colonial West Chevrolet of Fitchburg while getting your new 2025 Chevy Trax. It's great to know that our professional and friendly staff were able to assist you through the process of trading in your old car and securing an affordable loan. I truly appreciate your continued trust in us for your family's vehicle needs, and I look forward to serving you again in the future. Your recommendation means a lot to us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 27, 2024

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Employee Rating

Wow what a great personalty Pamela has very polite will be back at colonial west More

by Kalio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Dec 28, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Pamela. We take pride in our team at Colonial West Chevrolet of Fitchburg, and we can’t wait to welcome you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 20, 2024

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Employee Rating

Needed tires and a state inspection . Called and Pam was great. Scheduled my vehicle for the next day and tires were ordered. Waited for my vehicle which was finished in less than 2 hours More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Tania Audet, Pamela Bussiere

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Dec 21, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Linda, for your wonderful review! We're thrilled to hear that Pam provided you with great service and that your vehicle's tire installation and state inspection were completed so quickly. We appreciate your feedback and look forward to seeing you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 18, 2024

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Employee Rating

Great service and quick. Reasonable price. Lounge was comfortable. I dont need the other words More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Dec 18, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! I appreciate your kind words about the great service and comfortable lounge at Colonial West Chevrolet of Fitchburg. If you have any further questions or need assistance, feel free to reach out. Looking forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 04, 2024

Dealership Rating
Employee Rating

Had service performed on my vehicle done on time great to work with Colonial always More

by LAP208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera, Pamela Bussiere

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Dec 04, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! I'm thrilled to hear that your service was performed on time and that you had a great experience working with us at Colonial West Chevrolet of Fitchburg. I appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 04, 2024

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Employee Rating

I love Colonial West! I had the opportunity to meet Pam Bussiere while I was paying for my service on my Chevrolet Tahoe. I had new tires put on & and alignment done. Very More

by Angelbymyside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Pamela Bussiere , Josh in parts

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Dec 05, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I am thrilled to hear about your positive experience with Pam at Colonial West Chevrolet of Fitchburg. It's great to know that you are happy with the service on your Chevrolet Tahoe, including your new tires and alignment. I truly appreciate your kind words and look forward to seeing you again next time you need assistance! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 21, 2024

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Employee Rating

Great customer service, would recommend to colonial to anyone in need of their vehicle being serviced More

by Pjd16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Nov 22, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and we look forward to assisting you again the next time you need vehicle service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 21, 2024

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Employee Rating

They did a great job on my car and if there was a 20 I would have gave them a 20 More

by james.toczko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Nov 22, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing feedback! We're thrilled to hear that you had a great experience with your car at Colonial West Chevrolet of Fitchburg. Your support means a lot to us, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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