Dwight Phillips | Page 18

The salesman Rodrigo was very helpful and polite and worked hard getting the deal done worked hard getting the deal done More

by johnnyg1570 Verified Customer Verified Customer

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The service went well as it usually does. What is frustrating is the constant calls from your dealership to upgrade. We get calls almost every day and sometimes multiple times a day! Some wom What is frustrating is the constant calls from your dealership to upgrade. We get calls almost every day and sometimes multiple times a day! Some woman named Fanny or something called three times today. We DO NOT WANT ANOTHER CAR OR TO TRADE OURS IN. Stop trying to get commission. Otherwise, thank you for the service of our car. Besides the harassment for a new car, we are pleased with the service for our car currently. More

by easwift2020 Verified Customer Verified Customer

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"I had an extremely professional and attentive experience with Performance Buick GMC. They clearly explained my service expectations and were very helpful in understanding how the pick-up and delivery servic with Performance Buick GMC. They clearly explained my service expectations and were very helpful in understanding how the pick-up and delivery services would work. They were transparent with pricing and every step of the way. Dwight and all the employees I encountered were extremely friendly and helpful. Their dedication to providing excellent service to their customers, as well as providing a clean car, is truly exceptional. It's rare to find businesses like this anymore. I would highly recommend them to anyone. Thank you again for a great experience, and keep up the good work!" More

by micewicz.elaine Verified Customer Verified Customer

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thanks Dwight for fixing my car issue. good communication, and parts in stock.all around nice experience. good communication, and parts in stock.all around nice experience. More

by DMPECK Verified Customer Verified Customer

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When I came for service service dept didn’t know parts were in. I was told to go parts dept. he took 20 minutes to check parts were in. Then I went back to service then see Diane to make appointment . I w were in. I was told to go parts dept. he took 20 minutes to check parts were in. Then I went back to service then see Diane to make appointment . I waited so long for parts. Then I found out they ordered wrong part , I waited more then 2 hours . Lamp was fixed now I have to wait right part come in, I believe this is terrible service . I never complain but this time I was really upset . GMC needs improvement.gor service and part dept. More

by bergok19 Verified Customer Verified Customer

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Excellent customer service! ! The entire team made me feel valued. Quick easy and honest from start to finish ! The entire team made me feel valued. Quick easy and honest from start to finish More

by burne1157 Verified Customer Verified Customer

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My service appointment with Performance GMC was excellent. Dwight took care of everything and made it super easy. My car was done earlier than anticipated. excellent. Dwight took care of everything and made it super easy. My car was done earlier than anticipated. More

by JACQUELINEWINTERS Verified Customer Verified Customer

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I was told that regular 15000 mile service on my car was going to be 450 with a discount and then I told service that there was a whistling sound in my car and it is still there with no feedback that they w going to be 450 with a discount and then I told service that there was a whistling sound in my car and it is still there with no feedback that they were not able to find anything or that they fixed something. Randolph dealership said service for 15000 is under 100. Very diappointing being that I have gotten my cars there for years. I do not know who is responsible- so I do not want to blame dwight specifically, but when we asked questions about the cost of service we were not given any options, and again, the sound was not tended to nor was it addressed being that it appears they could not find the problem. Definitely rethinking where I lease next time. More

by AMYROTER Verified Customer Verified Customer

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Everyone at this dealership was welcoming and friendly. My car was serviced and everything checked. The shuttle service was a big plus. Both drivers were just great! My car was serviced and everything checked. The shuttle service was a big plus. Both drivers were just great! More

by lindazielke Verified Customer Verified Customer

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Coordinated with the extended warrantee company. Kept me informed all along the way. Completed the repair on time. Great service Kept me informed all along the way. Completed the repair on time. Great service More

by SLINKBLINK Verified Customer Verified Customer

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