Dealership Experience
5 yrs
Industry Experience
10 yrs, 5 mos
Languages Spoken
English
341 Reviews
Write a Review341 Reviews of Michael Thorn
May 07, 2026
The entire service department is extremely welcoming and helpful I couldn't ask for better treatment. helpful I couldn't ask for better treatment. More
Other Employees Tagged: Dwight Phillips, Jacob Stevenson , Steven
May 05, 2026
Unwilling to honor warranty and fix faulty transmission. Kept work vehicle for 2 weeks and then said GM won’t warranty. Bought another dealership and they are doing the right thing to resolve the issue. Tot Kept work vehicle for 2 weeks and then said GM won’t warranty. Bought another dealership and they are doing the right thing to resolve the issue. Total waste of time dealing. More
Other Employees Tagged: Eddie Pierre
May 03, 2026
The service was very good, and staff are polite. Overall good experience at the dealership Overall good experience at the dealership More
Other Employees Tagged: Dwight Phillips, Jacob Stevenson
April 26, 2026
People on the phone weren’t super nice while setting up the appointment. Eddie was great and so was the service guy, Mike I believe. Selected drop off and pickup and my car was not returned the same day, the appointment. Eddie was great and so was the service guy, Mike I believe. Selected drop off and pickup and my car was not returned the same day, pain in the butt to go Saturday to get it. More
Other Employees Tagged: Dwight Phillips, Jacob Stevenson , Eddie
April 19, 2026
Excellent Service , Brian G from Sakes, and Mike in Service are excellent employees. Eddie in service was extremely helpful!!! Service are excellent employees. Eddie in service was extremely helpful!!! More
Other Employees Tagged: Brian Gauthier
April 15, 2026
Junior at Performance Buick GMC made my first service experience easy and stress-free. Super helpful, professional, and great communication. Highly recommend! experience easy and stress-free. Super helpful, professional, and great communication. Highly recommend! More
Other Employees Tagged: Dwight Phillips, Jacob Stevenson , Junior - 5 stars
April 02, 2026
Always kind and courteous and a pleasure to work with. Communication is robust and getting answers is appreciated. Communication is robust and getting answers is appreciated. More
Other Employees Tagged: Dwight Phillips
March 29, 2026
Great experience. I was in and out..afterwards they wash my car and give me my keys. I was in and out..afterwards they wash my car and give me my keys. More
Other Employees Tagged: Dwight Phillips, Jacob Stevenson
March 28, 2026
Service department took us right away. They found the issue and fixed it quickly. We had the vehicle back later the same day. Everyone was pleasant and easy to deal with. They found the issue and fixed it quickly. We had the vehicle back later the same day. Everyone was pleasant and easy to deal with. More
Other Employees Tagged: Brian Gauthier, Dwight Phillips, Jacob Stevenson

