Dwayne Thompson
Dwayne Thompson at Chapman Nissan

Dwayne Thompson | Page 5

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

Contact Me
4.9
79 Reviews
4.9

79 Reviews

Write a Review

79 Reviews of Dwayne Thompson

January 26, 2026

Dealership Rating
Employee Rating

Everyone at Chapman is very nice and extremely helpful. They were able to help take care of our vehicles and the turnaround time is always faster than I anticipate! More

by marlayne.bondarchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahaira Roman, AJ Milone

Jan 26, 2026

Chapman Nissan responded

Thank you so much, Marlayne, for your kind words! We’re thrilled to hear that our team was helpful and that your service was completed faster than expected. We truly appreciate your trust in Chapman and look forward to taking care of your vehicles again!

December 13, 2025

Dealership Rating
Employee Rating

Dwayne and the rest of the service staff are the best. Always a pleasure to work with them. More

by edwardwisniewski2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Chapman Nissan responded

Thank you for the kind words! Dwayne and the entire service team truly appreciate your support. It’s always a pleasure working with you, and we look forward to seeing you again.

August 18, 2025

Dealership Rating
Employee Rating

Service was on time and the front desk team very courteous providing regular updates during the day More

by Yetzyirene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Chapman Nissan responded

"Thank you for your kind feedback! We’re glad to hear your service was completed on time and that Dwayne and our front desk team kept you updated throughout the day. We appreciate your visit and look forward to serving you again!"

August 18, 2025

Dealership Rating
Employee Rating

I thought everyone was so nice and informative. This is the second time I have used their service department and both times was a good experience. More

by Npborrelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, AJ Milone

Aug 19, 2025

Chapman Nissan responded

"Thank you for your kind words! We’re so glad to hear our team made both of your service visits a positive experience. Daniel, Dwayne, and the rest of the staff truly appreciate your feedback and look forward to assisting you again!"

August 15, 2025

Dealership Rating
Employee Rating

I had a great experience at Chapman Nissan. They assisted my car and had it fixed on a few days. The atmosphere was pleasant and Daniel was great. More

by ppearl221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi

Aug 15, 2025

Chapman Nissan responded

"Thank you for your wonderful feedback! We’re glad to hear you had a great experience and that Daniel made the process smooth. It’s great to know your car was fixed promptly and that you enjoyed the pleasant atmosphere. We look forward to welcoming you back!"

August 15, 2025

Dealership Rating
Employee Rating

Quick, easy and readily available. I did not have an appointment but I was still able to drop in for an oil changed and inspection and they took my car immediately. The work was finish More

by Goodred2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi , I don’t know his name but a guy from the detailing area was able to get cement off my car quickly and easily

Aug 15, 2025

Chapman Nissan responded

"We’re so glad to hear about your positive experience! It’s great that we could get you in right away and complete your oil change and inspection quickly. We’re happy the inspection video helped give you a clear view under the hood, and we’ll be sure to share your kind words with Dwayne—he’ll be thrilled! Thank you for choosing Chapman Nissan."

August 13, 2025

Dealership Rating
Employee Rating

Everyone here is such a beautiful blessing Everytime I come . The professionalism is just truly amazing and makes you feel welcomed every time. More

by chaz2londyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2025

Chapman Nissan responded

Thank you so much for your kind words! We’re truly grateful for your continued visits and are so glad you feel welcomed and appreciated each time. Your support means the world to us, and we can’t wait to see you again!

August 13, 2025

Dealership Rating
Employee Rating

I came to Nissan Chapman needing a new air conditioner compressor, and luckily, it was covered by my warranty. A gentleman named Dwayne helped me through the entire process. He was able to squeeze me in f More

by Sabria Comer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Chapman Nissan responded

Thank you for sharing your experience, Sabria! We’re glad to hear Dwayne was able to assist you and make the process smooth, especially with your warranty coverage. We’re happy everything worked out and your air conditioner is back in top shape. We appreciate your trust and look forward to serving you again!

August 11, 2025

Dealership Rating
Employee Rating

The customer service is always excellent. We have been doing business with Chapman Nissan for over 15 years! More

by browndeloresa62020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi , Dave

Aug 12, 2025

Chapman Nissan responded

Thank you, Delores! We truly appreciate your loyalty over the past 15 years and are so glad to hear our customer service has consistently met your expectations. We look forward to many more years of serving You

August 11, 2025

Dealership Rating
Employee Rating

The service was great. I was kept informed regarding my car. The staff members were very friendly and professional. More

by sandramriley54
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Chapman Nissan responded

Thank you, Sandra! We’re glad to hear you received great service, clear updates, and friendly, professional care from our team. We appreciate your trust and look forward to assisting you again!

...
5
...

Dealership Inventory (148 Vehicles)

used 2019 GMC Terrain car, priced at $19,464
2019 GMC Terrain
used
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
new 2026 Nissan Kicks car
2026 Nissan Kicks
new
Deep Blue Pearl exterior
CVT
All-wheel Drive
used 2024 Nissan Rogue car, priced at $25,733
2024 Nissan Rogue
used
Everest White P exterior
CVT
All-wheel Drive
used 2023 INFINITI Q50 car, priced at $33,366
2023 INFINITI Q50
used
Black Obsidian exterior
Automatic
All-wheel Drive
new 2026 Nissan Murano car
2026 Nissan Murano
new
Scarlet Ember exterior
Automatic
All-wheel Drive
new 2026 Nissan Rogue car
2026 Nissan Rogue
new
Everest White P exterior
CVT
All-wheel Drive