Dustin Bingham
Dustin Bingham at Town East Ford
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Dustin Bingham

Service Advisor

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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4 Reviews

Dealership Experience

6 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English English

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4 Reviews

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4 Reviews of Dustin Bingham

February 04, 2025

Dealership Rating
Employee Rating

I love my Platinum Ford Explorer. Our sales guy was great. The only suggestion I would recommend is LESS HAGGLING. Put your best foot forward (offer) and shorten the time spent tryi More

by rhondamarkham3m
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Feb 05, 2025

Town East Ford responded

Thank you for your valuable feedback! We're so glad to hear you're happy with your Platinum Ford Explorer and had a positive experience with our sales team. We appreciate your suggestion about reducing the time spent negotiating and will certainly take that into consideration to improve the process. We're thrilled that you are satisfied overall and look forward to showing you the same level of service in our service department. We hope to continue to earn your trust for future purchases!

January 19, 2025

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Employee Rating

Amazing experience! Considerate, kind, patient, straightforward. Cas went above and beyond to meet every one of my financial needs right down to the penny…literally. My More

by So Fast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney, Rafael Morales, Noe Osorio-Flores , Christian Cummins, Trade in appraiser - Top Notch!! Hannah - Amazing!!

Jan 21, 2025

Town East Ford responded

We are absolutely thrilled and deeply touched by your incredible review! Your detailed and enthusiastic feedback highlights everything we strive to achieve in customer service. We're honored that your experience exceeded all expectations, from the initial phone inquiry through to the final vehicle delivery. Your special recognition of Rafael and Noe is particularly meaningful. Our team takes tremendous pride in providing personalized, considerate service that goes beyond simply selling a vehicle. We appreciate that they took the time to not just complete a transaction, but to ensure you felt comfortable and fully understood your new vehicle's features. The fact that you describe this as the "best experience I've ever had" and are now a huge fan of our dealership is the highest compliment we could receive. Thank you for taking the time to share such a comprehensive and positive review. We are committed to maintaining these high standards of customer service and look forward to continuing to serve you in the future.

January 19, 2025

Dealership Rating
Employee Rating

Your dealership needs to come up with a better system, first come first sale.....my wife and I drove over an hour to purchase a vehicle from you guys, only to find out that there where 2 other potential b More

by tsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney, Wylie Nelson , Chase Kibodeaux

Jan 21, 2025

Town East Ford responded

Thank you for your constructive feedback and for sharing your experience with our dealership. We appreciate your candid review and understand your suggestion about implementing a vehicle reservation system. Your point about having a more structured process for managing potential vehicle sales is well-taken. The uncertainty of multiple interested buyers can create unnecessary stress for customers, especially those traveling significant distances like yourselves. We're grateful that our sales team was able to help you successfully purchase the vehicle you wanted. However, we recognize the importance of improving our approach to ensure a smoother, more transparent purchasing experience for all customers. Your suggestion about allowing deposits to reserve vehicles is valuable and will be shared with our management team for consideration. We continually seek ways to enhance our customer service and sales processes. Thank you for taking the time to provide detailed, helpful feedback. We appreciate your insights and commitment to helping us improve our customer experience.

December 12, 2024

Dealership Rating
Employee Rating

Super friendly staff took the time to answer all of my questions all of the town East ford employees went above and beyond to make me feel apart of ford Mr.Farley is the best if I could give more stars I More

by lopez.ant08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2024

Town East Ford responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with our staff. It’s always our goal to provide friendly, helpful, and personalized service, and Farle is definitely an asset to our team. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your support!

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