Douglas Keeler

AJ was the best! Very helpful and super knowledgeable! Everyone at Capital City Ford made our buying experience a great one! If you need a car I would definitely reco Very helpful and super knowledgeable! Everyone at Capital City Ford made our buying experience a great one! If you need a car I would definitely recommend buying from them! More

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Keith and the whole crew we worked with at Joe Machens were amazing. Keith is one of the most knowledge able salesman we have ever dealt with and really cares about his customers. Doug and Keith helped us were amazing. Keith is one of the most knowledge able salesman we have ever dealt with and really cares about his customers. Doug and Keith helped us find the right price for our trade and the process with Christian was very smooth. All around 5 stars! More

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Because I'm a girl. ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings up a code but yours supposedly don't. And how does an engine light turn off that's been on for 2 weeks....you all cleared the code, that's how.... It was not "doctor syndrome" like you said, cars don't do that! I was told I wouldn't be charged for 2nd diagnostic test because it was the same issue....here I am $450 & 2 test later. More

by SkyeBlue Verified Customer Verified Customer

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Everyone was wonderful to deal with. I would definitely recommend the dealership for future purchases. I would definitely recommend the dealership for future purchases. More

by johnjurgovan Verified Customer Verified Customer

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Salesman very helpful, made my purchase happen. His boss on 01/19/26, needs to be retrained and learn that customers can hear what he is saying...he almost lost my business. His boss on 01/19/26, needs to be retrained and learn that customers can hear what he is saying...he almost lost my business. More

by ed_stephens1 Verified Customer Verified Customer

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Everyone here was very courteous and helpful. They kept us informed the whole way through the process. They kept us informed the whole way through the process. More

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Found the exact Bronco I was looking for and drove away with it and a great deal! with it and a great deal! More

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Great! Appreciate Doug and John. Doug is my family's go to person for vehicles.Have bought multiple vehicles from Joe Machens Appreciate Doug and John. Doug is my family's go to person for vehicles.Have bought multiple vehicles from Joe Machens More

by Dr Bates Verified Customer Verified Customer

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Mike Gross was our dealer. He was very helpful with everything. All the staff was very helpful.They went out of their way to get us the best deal and I have never seen a car lo He was very helpful with everything. All the staff was very helpful.They went out of their way to get us the best deal and I have never seen a car lot do that.. More

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Keith made the entire process enjoyable and easy. Entire Machens team is friendly, respectful, and does not pressure you into doing something that you’re not comfortable with. Highly recommend. Entire Machens team is friendly, respectful, and does not pressure you into doing something that you’re not comfortable with. Highly recommend. More

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