Doug Gilmer
Doug Gilmer at Northside Lexus

Doug Gilmer | Page 13

Sr. Financial Services Manager

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

Contact Me
4.8
163 Reviews

Dealership Experience

19 yrs

Industry Experience

34 yrs, 3 mos

4.8

163 Reviews

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163 Reviews of Doug Gilmer

May 21, 2021

Dealership Rating
Employee Rating

We thoroughly enjoyed working with Jesse Busboom. He is an excellent salesperson. He emailed us YouTube’s that included information about the interior, exterior, and the technology on the 2021 Lexus RX 35 More

by Rlaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Northside Lexus responded

We are so happy to hear that you enjoyed working with Jesse to get into your 2021 Lexus RX 350. Congratulations! We appreciate you trusting us with your business and taking time to post a review. Thanks so much!

March 30, 2021

Dealership Rating
Employee Rating

Northside Lexus knows how to find the car that fits you best and they streamline the purchasing so it’s hassle free. I was very impressed with the dealership from beginning to end. More

by A Criswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Stephens, Donnie Holcomb

Mar 30, 2021

Northside Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Northside Lexus, and we will certainly let our team know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

March 27, 2021

Dealership Rating
Employee Rating

These guys were no pressure, got us in a beautiful used vehicle, and Donnie went above and beyond to get us what we needed. We highly recommend Northside Lexus on all personal vehicle purchases. More

by p91industries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Stephens, Donnie Holcomb

Mar 29, 2021

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Donnie took such good care of you here at Northside Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

February 05, 2021

Dealership Rating
Employee Rating

Great service! Friendly, patient and accommodating staff. Very clean facility. Straight forward and transparent business transaction. I will definitely recommend the dealership to friends and family. More

by RU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb , Eddie Washington

Feb 05, 2021

Northside Lexus responded

Thank you for taking the time to leave us a review! We're thrilled to hear that our Northside Lexus team made the right impression and provided you with excellent service. Congrats on the purchase of your vehicle and drive safely!

February 02, 2021

Dealership Rating
Employee Rating

My daughter started looking for a Lexus IS and found one at Northside Lexus. The price was good and the car was in good shape. Working with Herb and Doug was easy and straight forward. Overall I had a good More

by stoyboy3199
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herb Mills

Feb 03, 2021

Northside Lexus responded

Thank you for the great feedback! We strive to make the purchasing process go smoothly for each of our guests, and it is great to hear that this was reflected in your time working with Herb and Doug. Congratulations to your daughter on her new Lexus IS, and if there is anything we can do to assist you, please don't hesitate to reach out! - The Northside Lexus team

January 21, 2021

Dealership Rating
Employee Rating

Thank you for the first class transparency and service. Was a pleasure transacting with Northside Lexus. Love our new vehicle. Would highly recommend this dealership to others. More

by IBERIA20200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Tosh , Hamilton Dawes, Joseph Finley

Jan 21, 2021

Northside Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that the Northside Lexus team went above and beyond to assist with your purchase. Congratulations on your new vehicle, and drive safely! We hope to see you again down the road!

January 06, 2021

Dealership Rating
Employee Rating

Not impressed with salesperson. He was dishonest. Discouraged us to not buy our lease vehicle just to get us in another lease. Will definitely not use him and maybe your dealership in the future. More

by WOLFIERRK
Recommend Dealer
No

Other Employees Tagged: Bobby Bosley

Feb 01, 2021

Northside Lexus responded

This is a concerning review to read. I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly to see if we can clear up any confusion regarding the leasing finances here. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

January 01, 2021

Dealership Rating
Employee Rating

Needham was amazing, answered all our questions and made our first Lexus experience so easy. I will definitely return to northside Lexus to purchase my next vehicle. More

by lalee_68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell

Jan 04, 2021

Northside Lexus responded

Welcome to the Lexus family! We are so happy to hear that Needham delivered an easy, five-star experience. We are thrilled that you will return to Northside Lexus and we look forward to assisting you again!

January 01, 2021

Dealership Rating
Employee Rating

Jared and Northside Lexus made my new car purchase a breeze! Top notch customer service. Beautiful facility and the friendliest staff. Thank you to David Perry for the vintage key chain! I will definite More

by Yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Perry, Jared Postma

Jan 04, 2021

Northside Lexus responded

Yvonne - We are honored that you came to Northside Lexus for your first new vehicle and really appreciate this positive feedback! Thank you so much for recommending our dealership and mentioning Jared and David. We hope to see you for your first oil change!

December 30, 2020

Dealership Rating
Employee Rating

Great dealership. Car lot is very clean, very friend sales guys, car had maintenance light on, needed and oil change at the time of purchased. More

by IDG111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aniekan Edem , Juan Fuentes, Kyle Galindo, Analy Garcia, Collin Hagewood, Ruben Melendez

Dec 31, 2020

Northside Lexus responded

Thank you for taking the time to leave us this review and feedback. We are grateful that we got the opportunity to work with you here, and we would be more than willing to speak with you directly regarding any lingering concerns you have with your vehicle. Please don't hesitate to give me a call. Thank you, Cristian Craioveanu - Pre-Owned Sales Manager - 281-569-3345

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