Doug Gilmer
Doug Gilmer at Northside Lexus

Doug Gilmer | Page 12

Sr. Financial Services Manager

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.8
163 Reviews

Dealership Experience

19 yrs

Industry Experience

34 yrs, 3 mos

4.8

163 Reviews

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163 Reviews of Doug Gilmer

August 22, 2021

Dealership Rating
Employee Rating

The sales representatives were great! The finance associate we worked with seemed to struggle with responding to our questions professionally and accurately, that was disappointing. More

by Carrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Villanueva , Randy Covert, James Vu

Sep 01, 2021

Northside Lexus responded

Carrie - While it is great to hear that you enjoyed your experience with our sales team, the rest of your feedback is disappointing to read. We want the most for our guests, and it is disappointing to hear that we left the wrong impression. I would appreciate the chance to speak with you to answer any questions you have and see if I can help clear things up. If you are willing to discuss this, please give me a call at your earliest convenience. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

August 22, 2021

Dealership Rating
Employee Rating

Our salesman, Josh, was amazing, and the girl who walked me through my new car was wonderful! Beautiful dealership! Tiffany was very helpful in walking me through my née car! More

by Shelly Gregurek
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough , Tiffany Carmona was so nice and helpful!

Aug 23, 2021

Northside Lexus responded

Thanks for the great review, Shelly, and for trusting the Northside Lexus team to pair you with the perfect vehicle! We hope you love it for years to come. Safe travels!

August 09, 2021

Dealership Rating
Employee Rating

This is definitely the most top-notch dealership in Houston. From the sales person Jared States to the finance guy Doug Gilmer. We were treated with the up most respect. We felt very special and impo More

by Carrie Adams
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared States , Danh Nguyen

Aug 09, 2021

Northside Lexus responded

We appreciate the kind words, Carrie. It is always great to hear that Jared and Doug are exceeding expectations to deliver fantastic experiences to our valued guests. Thank you so much for supporting Northside Lexus and congrats on your new car!

July 27, 2021

Dealership Rating
Employee Rating

Jared Postma Doug Gilmer were extremely helpful in walking us through the entire process, getting everything arranged for us, great service, we would highly recommend them. More

by DANTHU
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Postma

Jul 27, 2021

Northside Lexus responded

Thank you for the excellent feedback and for trusting the Northside Lexus team with your business! We're delighted to hear we could make your recent visit such a success. Come back soon!

July 24, 2021

Dealership Rating
Employee Rating

Rex Bomar was so helpful. The whole dealership was amazing to work with. Rex was so knowledgeable. I highly recommend Northside Lexus! They are great! More

by acollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rex Bomar

Jul 26, 2021

Northside Lexus responded

Thank you for reviewing Northside Lexus and for giving a shout-out to Rex. We are glad to hear that he took care of you and we look forward to your next visit!

July 20, 2021

Dealership Rating
Employee Rating

I am not a fan of being forced to write a review when I already rated the sale and the salesperson. This is a little much! More

by Deekelly4540
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten

Jul 20, 2021

Northside Lexus responded

Thank you for your feedback, Dee. Your positive rating means a lot to all of us here at Northside Lexus, so we appreciate you taking the time to share! Come back soon!

June 27, 2021

Dealership Rating
Employee Rating

Great experience, informative, nice and knowledgeable personnel every step of the way, I found the vehicle that met my expectations with the interior that I like. More

by joaquinzg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Busboom

Jun 28, 2021

Northside Lexus responded

Joaquin - we're so glad we could make your buying experience a success and help you find the perfect ride for your needs! Thank you for trusting the Northside Lexus team with your business, and we hope to see you again in the future!

June 12, 2021

Dealership Rating
Employee Rating

Best car buying experience ever. Rex drove the car to my house for a test drive and also picked me up from my house to go to the dealership and finalize the deal. More

by javierleon50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rex Bomar

Jun 14, 2021

Northside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Northside Lexus, and we will certainly let Rex know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

June 04, 2021

Dealership Rating
Employee Rating

Javier was very helpful and friendly, he listened and helped us find the right Lexus. Our only complaint was it tool about 4 hours of waiting before we were able to sign the paperwork and take the car. More

by MR.CANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Calderon

Jun 04, 2021

Northside Lexus responded

Thank you very much for your patience throughout this process as well as this feedback. We are delighted to hear that Javier helped you get into the right Lexus for you. Congratulations from our Northside Lexus team and safe driving!

May 27, 2021

Dealership Rating
Employee Rating

Rex Bomar is great at representing the dealership, himself and guiding the customer. The website, CarFax and I think autotrader were helpful. It may have been cargurus involved but it got confusing. More

by revtexdave
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rex Bomar

May 27, 2021

Northside Lexus responded

A big thanks to you and your wife for trusting us with this purchase! We appreciate this feedback and are glad to hear that you enjoyed working with Rex and Mr. Gilmed. All of us at Northside Lexus appreciate your business and hope that you absolutely love your new vehicle.

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