Needham Shotwell

Always appreciate getting straight to business when buying a car. Thanks to Mr. Shotwell, the communication is clear and concise and all questions are answered. The dealership is also calm and does not buying a car. Thanks to Mr. Shotwell, the communication is clear and concise and all questions are answered. The dealership is also calm and does not cause me anxiety. More

by annisanwhite Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ If I could give more than five stars, I absolutely would! This was, without a doubt, the best car-buying experience I’ve ever had from beginning to end. The entire process was completely flawless, would! This was, without a doubt, the best car-buying experience I’ve ever had from beginning to end. The entire process was completely flawless, stress-free, and exceeded every expectation I had. Needham is truly the best! His professionalism, experience, attention to detail, and exceptional customer service are second to none. He took the time to walk me through every step of the process, answered all of my questions, and made sure I was completely comfortable throughout my purchase. Even after the sale, he continues to be available and willing to help, which speaks volumes about his commitment to his customers. The entire team at Northside Lexus was outstanding. The finance department made everything incredibly easy with no pressure, no hassle, and no surprises. Everyone I encountered was welcoming, courteous, knowledgeable, and genuinely cared about providing an exceptional customer experience. From the moment I walked through the doors until I drove away in my new vehicle, I truly felt like a VIP. It’s rare to find a dealership that delivers this level of excellence, and Northside Lexus has certainly set the standard. Thank you, Needham, and thank you to the entire Northside Lexus team for making this such a memorable and enjoyable experience. I highly recommend Northside Lexus to anyone looking for a first-class dealership and outstanding customer service! More

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I am very pleased with the excellent customer experience throughout the purchasing and financing experiences throughout the purchasing and financing experiences More

by jematt2s Verified Customer Verified Customer

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Very clean. love enjoyed the coffee the dealership was very clean.the salesman was very polite very professional and informative. and patient. The bathroom was ve love enjoyed the coffee the dealership was very clean.the salesman was very polite very professional and informative. and patient. The bathroom was very clean.everyone was courtesy and helpful. More

by HELENJ9019 Verified Customer Verified Customer

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Joshua did a great job managing our search for a specific vehicle! I would endorse him to anyone looking for a Lexus! vehicle! I would endorse him to anyone looking for a Lexus! More

by reinerdenny Verified Customer Verified Customer

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I am extremely pleased with the assistance received from Needham Shotwell. He was not a high-pressure sales person. He made sure the vehicle was in great condition when I received it. Also, he followed up Needham Shotwell. He was not a high-pressure sales person. He made sure the vehicle was in great condition when I received it. Also, he followed up after the sale to be sure the vehicle met my expectations. However, the condition of the vehicle exceeded my expectations. More

by lsmith111 Verified Customer Verified Customer

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Our experience with both sales and finance at Northside was exceptional. We received top notch service throughout the process. was exceptional. We received top notch service throughout the process. More

by mirandam1130 Verified Customer Verified Customer

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Very friendly and helpful staff! Answered all of my questions. Willing to work with all of my needs. Answered all of my questions. Willing to work with all of my needs. More

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Well this is my 5th car from there! ! That should say it all !!! Love eveything about it. ! That should say it all !!! Love eveything about it. More

by MINDYLAIRD Verified Customer Verified Customer

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I have purchased 3 vehicles from Needham Shotwell at Northside and all have been pleasant experiences. I have purchased from BMW and Mercedes, but the Northside Lexus experience has been the best. No Northside and all have been pleasant experiences. I have purchased from BMW and Mercedes, but the Northside Lexus experience has been the best. No high pressure sales and a smooth and efficient entry-to-exit process.. More

by FELIX.PHILLIPS Verified Customer Verified Customer

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