Don Bowman | Page 5

Good people, bad service. Everybody who have worked with that this dealership is way nicer then you would expect, they're very informative and they're very helpful. The actual Everybody who have worked with that this dealership is way nicer then you would expect, they're very informative and they're very helpful. The actual service from the mechanics sucks. I spent almost $1,300 over for visits within the course of a week and a half. Half of that was trying to fix one problem. It took themthree visits to figure out that I had a misfire, the first two times they thought it was an ABS sensor I had that replace for $400 total. And then I went back a third time because the problem was still there, and they told me I had a misfire. More

by Swampson Verified Customer Verified Customer

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Service Great service just wish prices were competitive. My husband has a Toyota and has his service through them. I don’t understand why your prices are so Great service just wish prices were competitive. My husband has a Toyota and has his service through them. I don’t understand why your prices are so much higher for same service? This is my second Subaru and I’d rather service my vehicle where I buy it but I’m afraid my husband has a point why pay more for same service? More

by PGAGNE3 Verified Customer Verified Customer

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A slice of perfection. They just make it easy.. normally they pick up/ drop off my car but this particular time I decided to visit. Was in and out pretty quick and they even They just make it easy.. normally they pick up/ drop off my car but this particular time I decided to visit. Was in and out pretty quick and they even washed my car for me, the workers here dont act like miserable robots so the overall time spent here was pretty enjoyable. More

by GUY9588 Verified Customer Verified Customer

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Inspection Car went in for inspection and previously had an oil change. Done efficiently and quickly. Waiting room was comfortable. Very pleased with the service Car went in for inspection and previously had an oil change. Done efficiently and quickly. Waiting room was comfortable. Very pleased with the service and would recommend dealership to others. More

by JEFFNJAN11 Verified Customer Verified Customer

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Consistently excellent service! Stateline Subaru in Somerset MA is a throw back to an earlier, gentler time. They are kind, courteous, prompt, accommodating, good communicators & eff Stateline Subaru in Somerset MA is a throw back to an earlier, gentler time. They are kind, courteous, prompt, accommodating, good communicators & efficient. my car is washed & vacuumed at each visit! It has been years since that has happened! The service has been done as promised each time. Really great! More

by Moonrise Verified Customer Verified Customer

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Great service They were great to work with and helped figure out what was wrong with my vehicle. They also helped out with it being two weeks out of my warranty exp They were great to work with and helped figure out what was wrong with my vehicle. They also helped out with it being two weeks out of my warranty expiring. More

by TVer11 Verified Customer Verified Customer

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$16,500 Lemon Bought a used vehicle which I strongly specified needed to not be modified by the past owner. After being fed a bunch of confidence the engine started Bought a used vehicle which I strongly specified needed to not be modified by the past owner. After being fed a bunch of confidence the engine started to disintragate after a couple months. When trying to trade the car for a new vehicle, I was only offered $11,000...about the same as KBB value. Vehicle was brought in severe times before and was not initially diagnosed properly. Vehicle was also sold with recalled equipment. Now I'm in a legal process...not what I expected from my first time purchasing a car from a dealership. More

by CHASEFERRY9 Verified Customer Verified Customer

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Awesome service department The service writers were great, very friendly and knew what they were doing. They took care of all my needs. The technicians explained any questions I The service writers were great, very friendly and knew what they were doing. They took care of all my needs. The technicians explained any questions I had and we're very professional. Great dealership! Definitely recommend and will be returning! More

by Vlindoxp Verified Customer Verified Customer

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Key copy Purchased a used car recently via a private sale and needed a second key made. Key was preordered days before the time of service and arrived as an un Purchased a used car recently via a private sale and needed a second key made. Key was preordered days before the time of service and arrived as an uncut blank to the dealership unbenounced to parts/service personel. I did offer to return for service at a later date however Don and Wayne managed to send the key blank to be copied locally (it was a special lazer-cut key that could not be copied on-site) while I waited thus making it so i did not have to return a second time. As someone with 15 years in new car dealership business myself I understand things beyond our control happen and I Greatly appreciate going above and beyond to get me taken care of same-day. A+ More

by Blong Verified Customer Verified Customer

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Great experience at Stateline Subaru. My husband and,I were looking for. 2018 Crosstrek. Inna and Chris were both very helpful and we did not feel any pressure to make a decision quickly. My husband and,I were looking for. 2018 Crosstrek. Inna and Chris were both very helpful and we did not feel any pressure to make a decision quickly. They were both very polite and friendly. It turns out that we purchased Anna's car that she had just traded in. It was in very good condition and clearly well maintained. Inna has also offered to show us how everything works when we pick up the car. Thanks to both! More

by AHARRIN559 Verified Customer Verified Customer

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