Josh Archer

I purchased the 2024 Subaru Crosstrek I was leasing. I was very happy with how easy it was. This was the 2nd Crosstrek I leased from Stateline and absolutely love the car and decided to purchase it. I was very happy with how easy it was. This was the 2nd Crosstrek I leased from Stateline and absolutely love the car and decided to purchase it. The service department is top notch and I will continue to bring my car there. I highly recommend Stateline. More

by va02885 Verified Customer Verified Customer

Report | Print

I can’t say enough about my experience. It was wonderful and Donny was the best It was wonderful and Donny was the best More

by REATON63 Verified Customer Verified Customer

Report | Print

Everyone that I interacted with at this dealership were kind and professional, especially Joey T. The communication was excellent kind and professional, especially Joey T. The communication was excellent More

by colleenabrown Verified Customer Verified Customer

Report | Print

Very friendly and knowledgeable people. Answered all my questions This answer covers all of my required (15) words Answered all my questions This answer covers all of my required (15) words More

by JOMALL2 Verified Customer Verified Customer

Report | Print

I walked in after scheduling an appointment online with Joe Messina and met Drew Leblanc who was a pleasure to work with. I came in thinking about an Outback Onyx but realized they had a Limited on the gr Joe Messina and met Drew Leblanc who was a pleasure to work with. I came in thinking about an Outback Onyx but realized they had a Limited on the ground with the color I wanted and decided to go with that model. The purchase process was seamless and pain free and they provided a good price for my trade. More

Report | Print

Best car buying experience ever! Professional, courteous, efficient. Salesman Steve is A1 Would definitely return! efficient. Salesman Steve is A1 Would definitely return! More

Report | Print

Just bought our 2nd vehicle from Stateline and had an amazing experience! Inna and Joe (and all others) go above and beyond for their customers! 100% recommend! amazing experience! Inna and Joe (and all others) go above and beyond for their customers! 100% recommend! More

Report | Print

A great buying experience and a great price. They helped when I had some minor issues with the brakes after purchasing the car as well. when I had some minor issues with the brakes after purchasing the car as well. More

Report | Print

I was very pleased with the purchase of my brand new Outback. Josh made the process painless and easy. Everyone was professional and pleasant to deal with. Outback. Josh made the process painless and easy. Everyone was professional and pleasant to deal with. More

Report | Print

After much online research my son found a 2018 Crosstrek at Stateline. We agreed to the purchase and loan terms as we understand that this is how dealerships make money. We did not even try to negotiate we at Stateline. We agreed to the purchase and loan terms as we understand that this is how dealerships make money. We did not even try to negotiate we took their price and loan terms without any issues. As we were taking possession of the car we were given one key fob which was on a tag that read 2/2 meaning 2 of 2. I said where is the other fob and the salesperson Josh went to look for it. He came back and said he could not find it but would look for it for us and would send it to us. I said this is a big issue. Not having a second key fob is a big issue if something happens and our son has an emergency we need to have a second key fob. He assured me and my son that if he did not find it they would make one for us. I followed up several days later and he said he could not find the key and possibly there was a mistake and that there was no second key? I checked with my son who confirmed that there was definitely 2 keys on the tag when the original sales person let us take it for a drive. So now we are getting the run around. Josh is not returning our calls. The sales manager is not returning our calls. Quite frankly this is lousy customer service. You assure your customers that you will provide them with a key fob and then you give them the run around? You are not keeping your end of the deal. Shall I just pay off my loan at this point so you don't make any money off me? You know what my number is. Feel free to call me. Kathleen P Oh and by the way...BIG MISTAKE! My husband fell in love with the Crosstrek and now wants one of his own so looks like you lost a quick and easy sale. More

Report | Print