Dion Grace

Great customer service! Dion was great, professional, and knowledgeable, plus he took care of us and provided all the details I needed to get the service I needed on my car. Dion was great, professional, and knowledgeable, plus he took care of us and provided all the details I needed to get the service I needed on my car. The waiting area had beverages, and the wifi was great. I will continue to bring the car here for servicing. More

by ECASTIL8 Verified Customer Verified Customer

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Great Customer Service! ! The interaction with the Service Department Manager and Service Team was commendable. Thank for a great experience with the BMW Brand. ! The interaction with the Service Department Manager and Service Team was commendable. Thank for a great experience with the BMW Brand. More

by AG5QUEEN9 Verified Customer Verified Customer

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We recently been to get our first oil change service since purchase in the car last May and and everything went smooth and our service guy was uber polite. Thank you for your customer service! since purchase in the car last May and and everything went smooth and our service guy was uber polite. Thank you for your customer service! More

by TANYA416 Verified Customer Verified Customer

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Ok ok ok o k ok obk oko bk ok oko mok ok ok ok More

by JOANNFORIEST Verified Customer Verified Customer

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I give my service advisor Dion Grace a 10/10 for excellent customer service and pricing. He was very professional, knowledgeable, and took time to explain clearly everything. The pricing was fair an excellent customer service and pricing. He was very professional, knowledgeable, and took time to explain clearly everything. The pricing was fair and transparent, and I felt confident and well taken care of throughout the entire process. Thank you again Dion Grace! More

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Service was quick and easy. They gave me a loaner while the car was in for a recall. They gave me a loaner while the car was in for a recall. More

by Mehul Verified Customer Verified Customer

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Made me aware of diagnostic fee in advance. They provide beverages but need to add snacks. My battery cost quite a bit to replace. Overall experience was good. They provide beverages but need to add snacks. My battery cost quite a bit to replace. Overall experience was good. More

by GILK21 Verified Customer Verified Customer

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Staff at Orland park bmw is Courteous and friendly and helpful. I appreciate the service. helpful. I appreciate the service. More

by MRSEYTON Verified Customer Verified Customer

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I went to this dealership 3 times in the last month for 3 different issues. Each time Mr. Grace took care of everything, explained what needed to be done and gave me good prices. He was efficient and cordial different issues. Each time Mr. Grace took care of everything, explained what needed to be done and gave me good prices. He was efficient and cordial. I appreciated his and the technicians help. They all did a great job. I’ll be going back for future work. This is the best BMW dealership that I’ve been to. More

by MMBAMI.89 Verified Customer Verified Customer

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Eddie made my reservation and he was able to get me in quickly and secure a rental for me. So thanks. quickly and secure a rental for me. So thanks. More

by FOOTDRFAPC Verified Customer Verified Customer

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